Thread: Cap 1 - Nice try

Originally Posted by ellielou

I had a credit card with Cap 1 a number of years ago but I got into difficulties repaying and ended up with a number of overlimit & late payment charges. Last May I remortaged my house mainly to pay my ex off but to also get rid of my debts.

Cap 1 accepted 80% of what I owed them as Full and final settlement - leaving them with a write off of about £110.

What do you know a year leter I found out thier charges are unlawful and ask them just how mcuh they had charged me. £80 they said. I promptly thanked them for the information and asked for my £80 back.

They informed me they had now reduced thier charges in line with OFT ruling and are willing to refund the difference £40 ( it should have only been £32 but I want it all so I didn't bother to mention it) to my account as it was partially settled and they would inform the credit reference agencies accordingly.

NICE TRY - I am disputing the whole of the charges and as my payment in May 2005 was in full and final settlement of the balance I have no outstanding amount to pay.

I registered my claim & they have until next Friday to submit a defence or give me my money back.

What are they like?

EDIT bar stools!

**Moderator Note: Edited due to libelous content.

Got a letter from Cap 1 on Friday offering to pay the whole claim of £130

However, after reading to the bottom they will pay £65 to my account (the amount outstanding) and the rest by cheque.

I don't think so. The account has been closed for well over a years and they accepted my offer of payment as Full and final settlement therefore I have no outstanding balance with them. (plus according to my records the amount they chose to write off was £110 not £65 )

Anyway sent them a letter on Monday saying that I don not accept their offer, forwarding them a copy of their confirmation that my payment had been accepted as full and final settlement and that I will now expect to receive a cheque for the total claim amount of £130.

Just received a letter confirming they will repay the whole £130 which should be with me within 14 days!

I got there in the end. They'll try anything to get out of refunding these charges

Cheque for £130.13 - full amount received on Friday.
Just shows what they'll try and get away with