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    • Yes, Hotpoint UK has been a subsidiary of Whirlpool for over 20 years. And unlike some domestic goods manufacturers you can buy from them direct and I believe they employ their own service engineers, Is that your situation? You bought direct from Hotpoint and Hotpoint sent out their own engineer?
    • It's Hotpoint (but I believe they're part of the Whirlpool group now?). The part was bought direct from them as a consumer.
    • Thanks BankFodder for your latest, I'm in complete agreement on the subject of mediation and will be choosing to decline mediation, the longer timeline is not an issue for me, I will happily let the going to court run it's course. I really appreciate the support from the Consumer Action Group. I'll post the email text I'm sending to Evri's small claims in answer to their recent defence response. Regards, J    email text I'm sending to Evri's small claims in answer to their recent defence response:  
    • Sec127 (3) repealed, now gone. S. 127(3)-(5) repealed (6.4.2007) by Consumer Credit Act 2006 (c. 14), ss. {15}, 70, 71(2), {Sch. 4} (with Sch. 3 para. 11); S.I. 2007/123, art. 3(2), Sch. 2
    • We used to recommend that people accept mediation but our advice has changed. The mediation process is unclear. Before you can embark on it you have to agree that you are prepared to enter a compromise – and that means that you agree that you are prepared to give up some of your rights even though you are completely in the right and you are entitled to hundred percent of your money and even though EVRi are simply trying to obstruct you in order to discourage you and also to put others who might want to follow your example off from claiming and even though they have a legitimate basis for reimbursement. Mediation is not transparent. In addition to having to sign up that you are prepared to give up some of your rights, you will also have to agree not to reveal any details of the mediation – including the result of the mediation – so that the whole thing is kept secret. This is not open justice. Mediation has nothing to do with justice. The only way of getting justice is to make sure that this matter goes to trial unless EVRi or the other parcel delivery companies put their hands up and accept the responsibility even if they do it is a gesture of goodwill. Going to trial and winning at trial produces a judgement which we can then add to our small collection to assist other people who are in a similar boat. EVRi had been leading you around by the nose since at least January – and probably last year as well – and their whole purpose is simply to drag it out, to place obstacles in your way, to deter other people, and to make you wish that you'd never started the process and that you are prepared to give up your 300 quid. You shouldn't stand for it. You should take control. EVRi would prefer that you went to mediation and if nothing else that is one excellent reason why you should decline mediation and go to court. If it's good for them it's bad for you. On mediation form, you should sign that you are not prepared to compromise and that you are not prepared to keep the result secret but that you want to share the results with other people in similar circumstances. This means that the mediation won't go ahead. It will take slightly longer and you will have to pay a court fee but you will get that back when you win and you will have much greater satisfaction. Also, once you go the whole process, you will learn even more about bringing a small claim in the County Court so that if this kind of thing happens again you will know what to do and you will go ahead without any hesitation. Finally, if you call EVRi's bluff and refuse mediation and go to trial, there is a chance – maybe not a big chance – but there is a chance that they will agree to pay out your claim before trial simply in order to avoid a judgement. Another judgement against them will simply hurt the position even more and they really don't want this. 300 quid plus your costs is peanuts to them. They don't care about it. They will set it off against tax so the taxpayer will make their contribution. It's all about maintaining their business model of not being liable for anything, and limiting or excluding liability contrary to section 57 and section 72 of the consumer rights act.     And incidentally, there is a myth that if you refuse mediation that somehow it will go against you and the judge will take a dim view and be critical of you. This is precisely a myth. It's not true. It would be highly improper if any judge decided the case against you on anything other than the facts and the law of the case. So don't worry about that. The downside of declining mediation is that your case will take slightly longer. The upside is that if you win you will get all your money and you will have a judgement in your favour which will help others. The chances of you winning in this case are better than 95% and of course you would then receive 100% of your claim plus costs
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Fredrickson International


andyace
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Has anyone had any dealings with this lot.

I had I letter off them on Saturday demading payment for Capital One of £317.

So phoned them up and tried to explain that they can't just write and demand money after all they could have found my details in a skip. Then I proceeded to explain that I was in litigation with the company and as the amount is in dispute anyway I won't be paying you a penny.

 

" But you do realise that you could have a CCJ against you if you don't pay us now"

 

I then told him that "I am suing Capital One for more than the amount I owe them anyway so please proceed and I suggest that you contact Capital One if you intend to send me any more demands for money before you are legally entitled to do so"

 

"But sir this is serious"

 

"Goodbye"

 

 

Any one else had any similar payup or else letters?

cheers

andyace

 

 

citicards= £650/settled £650

Alliance and Leicester= £1534/request for payment sent/LBA sent/standard refusal/moneyclaimsent/settled £2003.36

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Funnily enough, I have just responded to another thread about Fredrickson who are new to me. You might want to compare notes so heres the link

http://www.consumeractiongroup.co.uk/forum/debt-bailiffs-advice/37122-plan-action.html

 

I think you dealt with them very well, but I would follow it up by writing them a letter (signed-for delivery) confirming the disputed account balance and requesting that they suspend any action until or unless you contact them again.

 

Elsinore:)

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Thaks for the reply I was going to write to them but then I thought, why? As I said to them they could have found my details in the Cap 1 skip. I have absolutley no proof that they acting for the above company and untill I hear from the creditor that they are acting on their behalf they can whistle.

cheers

andyace

 

 

citicards= £650/settled £650

Alliance and Leicester= £1534/request for payment sent/LBA sent/standard refusal/moneyclaimsent/settled £2003.36

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Thats the address it's P.O. Box number. I am sure I can find their offices because they are a bit shy about putting their office address on any public website. A trip to companies house methinks for the finance directors home address.

cheers

andyace

 

 

citicards= £650/settled £650

Alliance and Leicester= £1534/request for payment sent/LBA sent/standard refusal/moneyclaimsent/settled £2003.36

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im sure they have something to do with Bryan Carter % Co Solicitors!

i had an account with cap one which was 1st passed to fredericksons then a couple of months later had letters from Bryan Carters which had the same address as fredericksons!!

strange eh???

Halifax

Settled in Full

Cap One

Settled in Full

Citi Card

Settled in Full

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Just for devilment I think I will write to them. I think I should ask on what authority they are acting for Cap 1 and if such an authority exists I require I true signed copy before I will recognise any correspondance from them.

After all I could write to anyone on headed paper and demand money if I had their details, how many times do we have it ramed down our throats about identity fraud.

What do you think?

cheers

andyace

 

 

citicards= £650/settled £650

Alliance and Leicester= £1534/request for payment sent/LBA sent/standard refusal/moneyclaimsent/settled £2003.36

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I think I will do that tonight but I still can't see how they can demand money when the debt is in dispute and the subject of litigation. Obviously the different departments in Cap 1 don't talk to each other at all. I never actually got a reply to my letter disputing the amount that they say i owe them.

cheers

andyace

 

 

citicards= £650/settled £650

Alliance and Leicester= £1534/request for payment sent/LBA sent/standard refusal/moneyclaimsent/settled £2003.36

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  • 3 months later...

Hi I just checked with companies house and Fredrickson nternational

address of the registered office is:-

FREDRICKSON INTERNATIONAL LIMITED

FIFTH FLOOR

7-10 CHANDOS STREET

LONDON

W1G 9DQ

Company No. 02679522

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yeah i did exactly that, sent cca to them at their REGISTERED address not the PO box one

then sent the DPA request to Capital One then received the letter back from them stating "we have been instructed to take no further action and therefore closed our file " !

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  • 4 weeks later...

Has anyone had trouble getting a CCA signed for? I sent recorded delivery on Wednesday but nothing shown on the royal mail site as yet. Early days but first class should have been delivered by now. I did make the mistake of sending it to the PO Box but that should not cause a problem.

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no it should be alright i sent the first one to the po box then panicked and sent a second to the registered adress then got a reply to my po box one !

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I've been paying small instalments to Fredrickson on behalf of my son in respect to a debt to cap one. I hadn't bothered as yet to ask cap one what the charges were but I'm pretty sure they would wipe out the remainder of the debt due. I think I'll wait for a reply from fredrickson (without paying anymore cash as I don't know where it's been going, unless they bought the debt) before approaching cap one as it may not be necessary.

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[Your address]

[Their address]

[Date]

Dear Sirs

 

ACCOUNT IN DISPUTE

ACCOUNT NUMBER: **** **** **** ****

 

I am writing to clarify that I am currently in the process of requesting a refund of bank charges unlawfully made to my account.

 

I note from your latest correspondence that you have passed my account over to ………………… DCA - I need to make you fully aware that I am disputing the sum owed and, as such, you must refrain from any further action until this dispute is fully resolved.

 

If you do not stop this action and proceed by making any adverse comments on my credit reference files, I shall be forced to take legal action against you under the Data Protection Act 1998.

 

Yours sincerely

[Name]

Cc ……………………..DCA

 

Try something like this but adapt to suit.

 

Tanz

  • Haha 2
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Send off for SAR asap, don't worry about CCA request, they probably cannot comply anyway but you have laid the paper trail you can still continue with your letters and yes personally I would write to Fredricksons - you know you have paid charges and you will be claiming those back - use Tanz's letter above.

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Between the post office and fredrickson they appear to playing silly buggers. My CCA was not signed for, indeed it is still shown as undelivered. i reckon the postie has just dumped it in with all the po box mail.To confirm receipt I've had to write to the postal order corres. section to see if it has been cashed. What a clart on. I think it's a safe bet that Fred. does not have a CCA. If this is the case can someone confirm that I would be within my rights to reclaim all the monies (after the 42 days) I have paid to them based on the assumption that I made regarding the ownership of the debt,ie. because they wrote to me and said the debt was now theirs, pay the money to them.

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Re Post 15, should I cease paying instalments to Fredrickson as the account is now in dispute?

 

My CCA stil hasn't been signed for/delivered (it probably has) and I have had to write to the postal order transactions centre for confirmation that the PO has been cashed.

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