Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I just tried speaking to the friendly lot at American Express regarding a £29 late payment charge in June 2006 (due to a AmEx mistake with the direct debit).
They assure me that they are exempt from this ruling about unfair bank charges as they are not actually a bank.
The card in question is a Corporate charge card(which i am repsponsible for) and they tell me that late payment charges are entirley fair and will under no circumstances be refunded.
Is this true, or are they just trying to warn me off?