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    • You left the PCN number showing, but no worries, I've redacted it. Euro Car parks are very well known to us.  I've just skimmed through the titles of the latest 100 cases we have with them (I gave up after 100) and, despite all their bluster and threats, in not one have they taken the Cagger to court. You stayed there for 2 hours &:45 minutes.  I'm guessing the limit is 2 hours and 30 minutes, right?  
    • If the claimant fails to draft directions the court can order a Case Management Hearing to set them but normally in Fast Track claims the claimant sets the directions...Unlike small claims track which are always set the court.
    • Not Evris offer, the court offers mediation service.   All claims proceed to hearing if mediation fails /not happen.   Why do you not wish to attend in person to stand your claim ?     Absolutely you must comply with the courts directions or your claim risks being struck out. Preparation for a hearing should happen irrespective of mediation.   https://www.consumeractiongroup.co.uk/topic/460613-suing-a-parcel-delivery-company-when-you-dont-have-a-direct-contract-with-them-–-third-party-rights-copy-of-judgment-available/#comment-5255007   Andy  
    • LPA.  (I'm fighting insolvency due to all the stuff that he and lender have done).  He appointed estate agents - (changed several times). Disclosure shows he was originally appointed for a specific reason (3m after repo) : using his powers as acting for leaseholder to serve notice on freeholders (to grab fh).  There was interest from 3 potential buyers. He chose one whose offer depended on a positive result of the notice.  Disc also shows he'd taken counsel advice - which was 'he'd fail'.  He'd simultaneously asked to resign as his job (of serving notice) was done and he'd found a buyer.  Lender asked him to stay on to assign notice to the buyer.  Notice failed, buyer didn't buy.  So receiver stayed.  There was 1 buyer who wanted to proceed w/o fh but receiver/ lender wasted 1y trying to get rid of them!  Disc shows why. But I didn't know why at the time. In later months Lender voiced getting rid of receiver. Various reasons - including cost.  But there's a contradiction/ irony: as I've seen an email (of 4y ago) which shows the receiver telling lender not to incur significant costs and to minimize receiver costs.    Yet lender then asked him to serve another notice - again counsel advice indicated 'he'd fail'.  And he did fail.  But wasted 3y trying and incurred huge legal costs - lender trying to pass on to me. Lender interfered - said wanted to do works.  Receiver should have said no.  But disc. shows he agreed to step aside to let them do the works - on proviso lender would discuss potential costs first (they didn't), works wouldn't take long (took 15m), and lender would hold interest (they didn't) (this last point is crucial for me now - as I need to know if I can argue that all interest beyond this point shouldnt be allowed?)   I need to check receiver witness statement in litigation with freeholders to see exactly what he said about 'his position'. But I remember it being along the lines of - 'if the works increased the value of the property he didn't have a problem'.  Lender/ receiver real problems started at this point. The cost of works and 4y passage of time has meant there is no real increase in value. Lender (or receiver) didn't get any permissions (statutory or fh) (and didn't tell me) and just bulldozed the property to an empty shell.  The freeholders served notice on me as leaseholder for breach of covenants (strict no alterations).  The Lender stepped in (acting for me) to issue notice for relief of forfeiture - not the receiver.  That wasted 2y of litigation (3y if inc the works) and incurred huge costs (both sides).  Lender's aim was to do the works that every potential buyer balked at due to the lease restrictions.  Lender and receiver knew couldn't do works w/o fh permission. Lender did them anyway; receiver allowed.  Receiver remained appointed.  I'm arguing lender interfered in receiver duties.  Receiver should have just sold property 4-5y ago w/o allowing any works.  Almost 3y since works finished the property remains unsold (>5y from repo). The property looks brand new - but it was great before.  The lender spent a ton of money - hoping that would facilitate a quick sale.  But the money they spent and the years they have wasted has meant they had to increase sale price.  It's now completely overpriced.  And - of course - the same issues that put buyers off (before works) still exist.   The receiver has tried for 2y to assert the works increased value. But he is relying on agents estimates - which have proved highly speculative. (Usual trick of an agent to give a high value to get the business - and then tell seller to reduce when no-one buys.). And of course lender continues to accrue interest (despite 4y ago receiver saying pause interest). Lender tried to persuade receiver to use specific agent. Disc shows this agent was best friends with the lender's main investor in the property.  Before works this agent had valued it low.  After works this agent suggested a value 70% higher!  The lender persuaded receiver to sack one agent and instead use this agent.  No offers. (Price way too high).   Research has uncovered that this main investor has since died.  I guess his investment is part of probate? And his family want it back?    Disc shows the sacked agent had actually received a high offer 1y ago.  Receiver rejected it.  (thus I don't know if the buyer would have ever proceeded). He was relying on the high speculative valuation the agents had given him to pitch for the business. The agents were in a catch-22.  The receiver sacked them. Disc shows there has been 0 interest ever since (inc via new agent requested by lender). I don't think lender or receiver want all this to come out in public domain via a trial.  It will ruin their reputations. If I can't get an order for sale with lender - can I apply separately against receiver?
    • Ok many thanks. Just wanted to check that nothing else for us to do / send for the moment. Will update again once we receive a copy of their N181 and proposed directions for review. Our post is a bit hit and miss at the moment. Appreciate the help through this process.
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Capital finance one help


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It's ok, i've seen all of CFO methods to obtain people's bank details - Money Majesty - Iwona and CFO Resolve. The last few days i've been getting texts of a organisation called loansos, and guess what - linked to cfo lending. If anyone else get the same text - please don't use their will only clear out your bank accounts.

 

This company really is the lowest of the low.

 

Read today's Sun (10th October) (Page 27), Ministers urged to hammer payday lenders.

CFO mentioned £450.00 loan cost £625.00 for just 11 days or as the headline says 5,607,040% APR

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I to took out a loan with this company and have not been able to make any repayments yet due to being sick from work. I was shocked to see the amount of interest that has been added cince I took the loan 3 months ago. I got this text yesterday and was going to respond as it seemed like a good deal but thankfully I saw this thread.

 

I also at one point applied via money majesty and relised when cash was taken from my account they are part of CFO. In fact I get a few text from weird names which I think must be linked to CFO.

 

They should not be allowed to do this. thankfully I contacted my bank and told them to put a block on any payments going to CFO as I did not authrise any.

 

 

Anyway I am a bit stuck as to what to do now, if anyone has any suggestions please let me know. so this resolve offer is definitely a fake promise??

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Unfortunately I have not been so lucky as to be offered the CFO Resolve service. However I have received regular text messages from CFO advising that they are writing to me offering me a great deal to help clear my outstanding loan. This has been going on for the last fortnight and to date no such letter received. More's the pity as would be interested to see how they define 'help'.

Have also received calls at work from them even though I have previously requested contact in writing only. It seems they will go to any lengths to pester and harass people in an attempt to secure a payment or debit card details. Stick to your guns and make complaints to the relevant bodies if they overstep the mark. I, too, got stung when they took payments from my debit card. However, persistent calls to my bank and around 6 weeks later I had all the money refunded via the VISA chargeback scheme.

Remind them of their obligations under the OFT's fair debt collection guidance. There are plenty of people on here to help you and advise you in dealing with CFO and other similar companies.

Having said all this, it is important to repay the true debt. I would offer a token payment until such time you are back working again as you cannot do any more than that and I certainly wouldn't recommend treating the likes of CFO as a preferential creditor. They are a non-priority creditor. They know this, hence the bully boy tactics, underhand methods of recovery and general unsporting behaviour.

Remember, only you can tell them what you can repay. I have used this principal with several payday loans and it works, you just have to be as bloody minded as they are. The key is regaining and keeping control.

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Hello

 

I am new to this and hope someone can help me.

 

I have recently defaulted on my CFO loan and have requested a repayment plan of £100 per month. They have refused to accept this. I cancelled my debit card but have been advised today by the bank that they have tried 7 times to deduct funds. Thankfully there is no money in the account for them to take, but the bank have said they cannot block the transaction as i owe them the funds.

 

I am transferring them £100 per month anyway even though they refuse to accept it but the interest is ridiculous and i just feel i am never going to clear this debt.

 

Any advise is greatfully received. I have now emailed them 5 times and they just continue to refuse or just ignore me.

 

Any help or advice appreciated.

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What was your original loan amount? Only pay them back the original capital plus interest on one month plus one default charge, which has to be reasonable to the debt. This is by OFT guidance, plus take away any payments already made towards the loan. Pay by standing order, cancel your debit card and to be safe I would open up a parachute account (Co-Op basic current account, as an example) and have your salary paid to this as this horrible outfit will raid your bank for everything. Keep emailing them so you have a paper trail if needs be later down the line.

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Hello Spiral123, thanks for the reply.

 

The original loan was £400, I dont have a problem paying back what i owe and a months interest but dont have this to give them in one lump sum. I transferred them a payment of £100 last week they are now saying they need proof of payment and my bank details and sort code to prove it. I am not prepared to give them this as it was from a second account i have opened and i know they will clear it out of my rent and bills money that is currently in there.

 

I have asked again today for a repayment plan and they have refused point blank despite me quoting the OFT guidance so i really dont know what to do anymore.

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Tell them the £100 a month is already more than you can afford and they should either take it or you will only be paying at a rate of £1 a month in the future.

 

And you are absolutely right in not giving them the account details as they would indeed raid it.

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Yep, per Nao, keep paying them what you can afford monthly, they are fishing looking for your bank details, I assume you have a reference when paying them, this is all they require. Horrible outfit this lot, pay off capital plus one months interest and let them whistle for the unfair charges.

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Yeah i guessed that there would be no way i would put any details into it, I just thought i would post it on here in case others get it and think it is a good idea to type there details in

 

I have just filled it in with bank details that are from an old account that is never used and will cancel the card before the made up pay date i entered is near, just so i can turn it round on there for fraudulently obtaining bank details, they emailed me offering this payment of £150.00 instead of the £1750.00 which was fees would mind but i have paid them back:mad2:

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I got the letter saying I could get 70quid, I used an old account and they took the pound out and I got accepted for 70quid I clicked faster payment at 3:30pm on friday. I called them yesterday numerous times and there was still no money. Called them again today apparently they had been bank transfer issues and should be here by 1:30 pm surprise surprise no money. Just checked again and there is still no cash.....

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CFO are def the lowest of the low, they will rob anyone blind if they fall for this, another favourite of theirs is to offer you a top up loan, they then lend you the money to clear your loan and give you a little, this is usually half way through the month, so you pay the interest, then take out a loan and pay interest again in the same month.

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Hi all,

 

 

just reading this thread after searching. I have had CFO (Capital Finance One) take £183 from my bank account in the middle of the night despite the balance being settled. Has anyone had a response from the OFT or can offer any advice as this has left me not being able to pay priority bills, albeit for only a week. Really want to get this company as its not the first time, and appartantly the bank can't do nothing about it as I have given the authority on my card.

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Hi and welcome to CAG

 

Go back to your bank and tell them that as you had cleared the balance previously, any further removal of your funds needs to be refunded as once the balance has been cleared, the CPA should have been cancelled.

 

If the bank still refuses, go into the branch and don't leave until they do it right.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Hi all,

 

 

just reading this thread after searching. I have had CFO (Capital Finance One) take £183 from my bank account in the middle of the night despite the balance being settled. Has anyone had a response from the OFT or can offer any advice as this has left me not being able to pay priority bills, albeit for only a week. Really want to get this company as its not the first time, and appartantly the bank can't do nothing about it as I have given the authority on my card.

Do you have absolutely no idea why CFO might believe the balance had not been settled.

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No after speaking to Capital Finance One I apparently still owe them money, due to interest being applied on my account. According to CFO I will not be due a refund as I have nothing in writing from them stating what my balance was when I agreed to repay through their collections department and no confirmation that I have paid this amount. Now a further £106 has been taken by them, that's £289 in 48 hours, apparently because I allegedly applied for credit else where it triggered something in their terms and conditions that allows them to take money back that's owed to them. I have read their t & c's an in cases like this they are suppose to give advance warning in which nothing was given.

 

 

Natwest has said there is nothing they can do, as its money owed to the company and again I have nothing in writing. How do I stop these payments, I have requested the CPA to be broken but if I apply for credit else where in the future does this mean CFO can take more money? Because of this money being taken out I have missed a council tax payment for the first time in my life, which annoys me but seems there is no way of getting this money back as I have no confirmation in writing.

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Your bank and cfo are wrong. Get those complaints rolling

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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I have attempted to raise a complaint with Natwest and been fobbed off with the same excuse, basically I owe the company money so there is nothing we can do. As I have cancelled my CPA they have no power either to pull the payments back, which I find difficult to believe. My belief is that they don't want to do it, as its Christmas so don't want the hassle.

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