Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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  1. #1
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    numlock3 Novitiate

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    Default just starting and a question

    Hi all, I'm just starting to look into claiming charges from A&L, had a quick tot up yesterday( have all my bank statements for the last 10 years) which comes to around £1800 and that did'nt include the fines for going over the agreed overdrarft limit, as i did'nt know that i could claim for these, so now going back over to recalculate!(armed with spread sheet)

    a question, I see A&L close accounts when you start a claim and this could affect your credit score, would it be better for me to close the account first and then make the claim?


    Other than that I'll keep you posted on my journey and keep reading this great site!

    Similar Threads:

  2. #2
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    thenorm Novitiate

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    Default Re: just starting and a question

    I would not close your account yet, to start with write them a nice letter (see letter templates)with details of all your charges i believe that you can only go back 6 yearsicon. they will send you back back a standard letter saying that the charges are correct. then ask again using second letter. then persue the case through the courts (there is also some useful info on the govan law center website to look aswell) good luck


  3. #3
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    younganfree Informative younganfree Informative younganfree Informative

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    Default Re: just starting and a question

    [quote=numlock3]a question, I see A&L close accounts when you start a claim and this could affect your credit score, would it be better for me to close the account first and then make the claim?[quote]

    Hi, numlock3.

    First, I'm not sure that closure of the account on their part CAN affect your credit rating, unless it is closed because you are in debt (eg. unable to repay your overdraught). I'm sure someone will correct me if I'm wrong on that point.

    If you'd feel more comfortable closing the account yourself and are prepared to wait a few more days while you set up another account, then do so.

    This is your claim, your timetable and, most importantly, your chosen way of proceeding.

    Good Luck.


  4. #4
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    pward33 Informative pward33 Informative

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    Default Re: just starting and a question

    Hi,

    You might want to have a look at BankFodder's post on the subject and consider incorporating an injunction application as part of your claim? Just a thought.

    I'm pretty certain that Younganfree is right, too, regarding your credit rating!

    http://www.consumeractiongroup.c o.uk/forum/alliance-leicester/10349-your-response-retaliatory-account.html?highlight=in junction

    If I've helped, please tick the scales at the bottom left of this message!

    17th Sept: Found this site!

    Lloyds TSB

    22 Sept: Subject Access Req.
    3 Nov: statements arrived. Charges calulated at:
    A/c 1 - £2,178.01 + int of £1,206.54 (18.4% authorised)
    A/c 2 - £206.11 + int of £211.07 (18.4%)
    7 Nov - prelim.
    3 Dec - LBA
    13 Dec - £750 offered
    23 Dec - £750 credited
    28 Dec - rejection letter
    2 March - issued
    16 April - complained at court failure to forward defence

    Halifax

    22nd September: Subject Access Request.
    4th November: No reply so LBA giving 7 days.

    Cap One

    22nd September: Subject Access Req.
    5th October: Letter saying no record of account!
    15th October: Replied telling them to try harder...
    22nd October: Subject Access Req acknowledged.

  5. #5
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    numlock3 Novitiate

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    Default Re: just starting and a question

    thanks for the advice, will keep posting as things progress


  6. #6
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    Default spead sheet help

    ok I'm not the most experienced user of excel! but I cant get the spread sheet to work I've downloaded from google but when I open it there is an error in the interesticon calc, in the daily interest column I get "value!" I tried putting the date in just about every dif way I can but makes no difference, help please


  7. #7
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    Default Re: spead sheet help

    Hi numlock
    I had this problem, I haven't got the spreadsheet infront of me at the moment but I think you've got to put, month, date, year, like the American system. So if you put 16/10/06 its create's a 'VALUE" because there is no month 16.
    Good Luck

    6/06/06 Data Protection letter sent, 18/07/06 Statements Received Total Charges £1,543.25. Int £366.13, 01/08/06 First request for repayment sent, 03/08/06 No you can't have your money letter received, 31/08/06 sending LBA, 05/09/06 Our charges are fair letter received, 14/09/06 Moneyclaim filed, 18/09/06 A&L say they will defend. 29/09/06 Settled without interest, 6/10/06 Letter to A&L requesting further payment of £362.47 to settle

  8. #8
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    Default Re: spead sheet help

    thanks for the reply rob, yes I thought that but however I put the date in it didn't work (I work on a mac and I think this may have something to do with it :-|) but I've download the free software that bankfodder recommends "officeorg" link below if there are any other mac users out there

    OpenOffice.org: Home

    will prob be back again soon with more questions


    thanks again


  9. #9
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    Default Re: spead sheet help

    Hi, numlock3.

    You will probably find it more helpful to keep all your posts on your original thread. That way we see how your claim progresses.

    If you post all over the place it gets confusing, and you can leave yourself open to conflicting advice if we don't see all the steps you have gone through so far.


  10. #10
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    Default Re: just starting and a question

    You can start your claim now and set up your parachute accounticon. They tend to close accounts about a month after paying up. I don't think it matters who closes it, but personally I wouldn't give them the satisfaction.

    Fed up with bank charges?
    Email your MP TODAY!!!

    Sign the Petition

    When the Liberals and Conservatives were in opposition they both agreed that banks should pay back high bank charges to customers. Nothing seems to of happened since they came into power as a coalition. PPI insurance has been sorted now they should turn their attention to bank charges and help customers get exorbitant charges refunded.

    END LEGAL LOAN SHARKING
    SIGN THE PETITION TODAY



    What's Best for You?


    The Consumer Action Group is a free help site.
    Should you be offered help that requires payment please report it to site team.

    Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
    Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
    Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

    Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

  11. #11
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    Default Re: just starting and a question

    Threads merged.

    Fed up with bank charges?
    Email your MP TODAY!!!

    Sign the Petition

    When the Liberals and Conservatives were in opposition they both agreed that banks should pay back high bank charges to customers. Nothing seems to of happened since they came into power as a coalition. PPI insurance has been sorted now they should turn their attention to bank charges and help customers get exorbitant charges refunded.

    END LEGAL LOAN SHARKING
    SIGN THE PETITION TODAY



    What's Best for You?


    The Consumer Action Group is a free help site.
    Should you be offered help that requires payment please report it to site team.

    Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
    Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
    Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

    Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

  12. #12
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    numlock3 Novitiate

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    Default Re: just starting and a question

    ok done the spread sheet, the b*****ds have charged me £2655.00 (most of that in the last 2 years) i have lot of "paid item charge" is this ok to claim for or is this a service charge that i cant claim for, just want to make sure i get thing right before i send anything off


  13. #13
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    Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative

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    Default Re: just starting and a question

    Yes to paid item


  14. #14
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    Default Re: just starting and a question

    In case that isn't quite clear, yes you can claim it as it isn't a service charge.

    Fed up with bank charges?
    Email your MP TODAY!!!

    Sign the Petition

    When the Liberals and Conservatives were in opposition they both agreed that banks should pay back high bank charges to customers. Nothing seems to of happened since they came into power as a coalition. PPI insurance has been sorted now they should turn their attention to bank charges and help customers get exorbitant charges refunded.

    END LEGAL LOAN SHARKING
    SIGN THE PETITION TODAY



    What's Best for You?


    The Consumer Action Group is a free help site.
    Should you be offered help that requires payment please report it to site team.

    Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
    Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
    Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

    Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

  15. #15
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    numlock3 Novitiate

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    Default Re: just starting and a question

    hi all, i'm back again with more questions, i've spent the last few days reading up on the forums regarding contractural intrest, has anyone added to this to there claim with A&L and if so what %rate


  16. #16
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    numlock3 Novitiate

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    Default Re: just starting and a question

    anybody help with the question above thanks all


  17. #17
    Battleaxe
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    Default Re: just starting and a question

    Numlock,

    I just worked out that A & L are charging us 10.85% interest on our overdrafticon for this month. I am going to use that rate as my contractual interest when I do my claim.

    Hope this helps


  18. #18
    Site Team caro has disabled reputation caro's Avatar

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    Default Re: just starting and a question

    I am not sure if anyone has used it but if you want to I suggest you use the current rate off their website as I don't think historical ones are kept, and could be too complicated anyway. Give it a go if you like.

    Fed up with bank charges?
    Email your MP TODAY!!!

    Sign the Petition

    When the Liberals and Conservatives were in opposition they both agreed that banks should pay back high bank charges to customers. Nothing seems to of happened since they came into power as a coalition. PPI insurance has been sorted now they should turn their attention to bank charges and help customers get exorbitant charges refunded.

    END LEGAL LOAN SHARKING
    SIGN THE PETITION TODAY



    What's Best for You?


    The Consumer Action Group is a free help site.
    Should you be offered help that requires payment please report it to site team.

    Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
    Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
    Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

    Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.


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