Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I have read all the FAQ's and I know the statute of limitations is 6 years but if the account in question is closed, does the 6 years start from the date of closure or is that too much to expect! When I claimed from the RBS I only calculated charges for 3 years from 2003 when I closed the account. Was I right?
I have read all the FAQ's and I know the statute of limitations is 6 years but if the account in question is closed, does the 6 years start from the date of closure or is that too much to expect! When I claimed from the RBS I only calculated charges for 3 years from 2003 when I closed the account. Was I right?
I sent my preliminary letter to RBS re charges on my closed account on 3rd April and received a phone message this morning saying they had received the letter and would be in touch in 5 working days! So far so good!
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Sorry, but I cannot deal with your case by PM - please ask questions in your own thread. If you do not get a reply within 48 hours send a PM, with a link to the relevant thread, to any Site Team Member.
DO NOT SEND QUESTIONS ABOUT YOUR CLAIM TO ADMIN, or our WEBMASTER - YOU WILL NOT RECEIVE A REPLY.
Advice given is purely my opinion, and is not based on any legal training.
I received a response fairly quickly to my first letter aswell. But unless your asking for a smallish refund, then the next letter you get will be "get stuffed"!!
I've now had a letter from Allison Dingwall, Customer Care Team Agent! They can't find my account! I have checked and re-checked and I did give them the right account no. and correct branch. Not very confidence-inspiring is it?
Click on the above link to place your order - payment by Paypal.
_________________________ _______
Sorry, but I cannot deal with your case by PM - please ask questions in your own thread. If you do not get a reply within 48 hours send a PM, with a link to the relevant thread, to any Site Team Member.
DO NOT SEND QUESTIONS ABOUT YOUR CLAIM TO ADMIN, or our WEBMASTER - YOU WILL NOT RECEIVE A REPLY.
Advice given is purely my opinion, and is not based on any legal training.
Phoned Alison Dingwall this morning as Alan suggested. Confirmed my account no., gave her the branch sort code and told her it had been a Royalties account and when I closed it. She still cannot find the account and I'm wondering if it was ever closed properly and is now in banking limbo!
I was too quick off the blocks then! She has just phoned me to say she couldn't access the account because it was closed too long ago. She has had to order the statements and expects them early next week. She will speak to me again on Tues or Wed - that's actually the first 14-day deadline!
If they do leave it until the very last day to respond by phone then don't give them more than a couple of days to put it in writing - and remind them at the time that they are actually on the deadline.
Alan, Derby, UK.
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_________________________ _______
Sorry, but I cannot deal with your case by PM - please ask questions in your own thread. If you do not get a reply within 48 hours send a PM, with a link to the relevant thread, to any Site Team Member.
DO NOT SEND QUESTIONS ABOUT YOUR CLAIM TO ADMIN, or our WEBMASTER - YOU WILL NOT RECEIVE A REPLY.
Advice given is purely my opinion, and is not based on any legal training.
I've just realised that Easter is in that period so presumably that gives them another couple of days grace. Also, do you count 14 days from the date of your letter or the date they are presumed to have received it?
Click on the above link to place your order - payment by Paypal.
_________________________ _______
Sorry, but I cannot deal with your case by PM - please ask questions in your own thread. If you do not get a reply within 48 hours send a PM, with a link to the relevant thread, to any Site Team Member.
DO NOT SEND QUESTIONS ABOUT YOUR CLAIM TO ADMIN, or our WEBMASTER - YOU WILL NOT RECEIVE A REPLY.
Advice given is purely my opinion, and is not based on any legal training.
I'd allow them some more time (not too much). Statements are only produced once a week I believe so it may take a few days longer for her to get your details back.
What she says is true that if its been closed over a certain time ago (more than a year i think) then it won't appear anywhere on system. Give it at least til this time next week I'd say.
Good luck
(Yes I work for a bank but am here to help! Please be nice to me! )
I wouldn't wait - they will have had 14 days. I am sure that they won't be closing their call centre over the holiday. That means they will be ringing people up demanding that they get paid - so why shouldn't we write to them demanding that they pay up?
Click on the above link to place your order - payment by Paypal.
_________________________ _______
Sorry, but I cannot deal with your case by PM - please ask questions in your own thread. If you do not get a reply within 48 hours send a PM, with a link to the relevant thread, to any Site Team Member.
DO NOT SEND QUESTIONS ABOUT YOUR CLAIM TO ADMIN, or our WEBMASTER - YOU WILL NOT RECEIVE A REPLY.
Advice given is purely my opinion, and is not based on any legal training.
Closed account
is 6 years but if the account in question is closed, does the 6 years start from the date of closure or is that too much to expect! When I claimed from the RBS
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Re: Closed account
Originally Posted by wpattison
Speedy response from RBS
Re: Speedy response from RBS
Re: Closed account
Re: Closed account
Re: Speedy response from RBS
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