Thread: Has anyone tried asking for their statements in a branch?

I have tried and they have to ring up the people at another office and have them sent out to you.

But, on another note if people are worried about the state of the post when it arrives, Natwest let me have mine delivered to a branch...which means internal mail, which means no broken envelopes...

Just FYI

I guess you have to see what the branch say, but I doubt if they will 'fall' for that one. Also at least if you go the DPA route they have to comply, eventually!!!

When we requested the statements via the DPA my daughter took the request in to her branch together with a £10 note; poor girl did not know what to do with REAL money!!

We also had her sign and print her name; date and time stamp the document and asked her to make a copy for her records and return the original; we drew the line at getting it witnessed for a tatty tenner (literally!) However for the first time my daughter was in control of her bank account; priceless...

As for being worried about packaging its a thought to have it delivered to branch considering all our statements were loose without anything holding them together for all to see; at least the first lot arrived in a plastic postage bag.

Jo