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    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
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No response from the dealer at all.


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Hi

 

I hope you can give some advice on my next step I need to take with a used car dealer and a problem I have had with a car I purchased from him.

 

I purchased the car from him mid June 2012

the car was advertised on Autotrader with 12 month MOT and Tax.

 

I agreed a trade in deal for my vehicle and paid the balance on my credit card.

On the test drive the car was driven by him and we went around the block.

The car had full history and a new MOT and was I thought a good purchase.

 

On the way home I noticed a jerking from the gearbox at low speed

this was worse after the trip home some 50 miles,

however the car only judder when pulling off after that the car drove normally.

 

I contacted the dealer the next day as I had left my sunglasses in my old vehicle and mentioned the juddering to him and my concerns, he said they all do it don’t worry about it.

He sent me back my glasses in the post.

I was informed at the end of June by an official my road tax was about to expire,

I said no it’s to 2013 as had been advertised but they were correct and I had to tax the vehicle at the post office for £250

 

I continued to be concerned about the gearbox over the next few days and did some research on the internet in to its cause,

 

following the points raised on the forums I checked the service history and noticed a gearbox service had been missed and contacted my local main dealer for advice.

 

The said servicing was vital for correct operation of the gearbox;

I checked prices and found the main dealer to be very competitive on cost so booked the car in with them for the service.

I informed the used car dealer in writing about my concerns as well as complaining I had paid for road tax the car was advertised with, this letter was sent recorded delivery.

No response from the dealer at all.

 

When the main dealer had the car

the service was performed and a car check by them

they informed me that the front brakes of the car were in a dangerous condition and they refused to test drive the car until they were replaced

also the rear brakes were binding and corroded and needed replacing.

Also several other minor faults were listed on the receipt.

 

Not knowing the best action I had the car back from the main dealer and wrote again, recorded,

to the used dealer with a copy of the invoice showing the faults from the main dealer and

asking for a response about what he was going to do about it.

No response from the dealer at all.

 

I have obtained three quotes for the brake work to be repaired and sent him copies of them and told him I needed a response in the next seven days

or I will go ahead and get the car repaired and send him the bill, or for him to collect the car and get it repaired as I won’t drive the car as it is dangerous.

 

No response from the dealer at all.

 

I intend to get the car fixed next week and the only upside is the gearbox is considerably improved but I am out £151 to get it fixed,

what this long winded way round text and I apologise for its length but I wanted to make sure you had all the facts, is, what do I do after that.

 

Send another letter to the dealer, contact the credit card company and say what, or take him to small claims court. Any help would be appreciated.

:|

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background first,

 

make and model of car, year or plate reg year, mileage etc. price paid? this is get some sort of value on the deal.

 

This does not mean that the dealer does not have some responsability.

 

You should not have got any work done without dealer say so,

get it checked and report yes, then really should have taken it back for dealer to correct or get your money back.

 

They cannot sell a car which is unroadworthy or dangerous.

 

Did it have anew MOT?

considering brakes were dangerous,

did you check MOT history, mileages recorded, advisories etc.

If not got then check on vosa website.

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2002 Audi A6 2.5tdi auto 100,000 m MOT 9/6/12 4 days befor i picked up the car. £2500.00

old mot with car all confirm millage as does VOSA web site. no advisories on the MOT

 

told dealer about gearbox and said i would get it serviced he agreed am willing to cover that cost as it has fixed it

 

my point is the rest, not as advertised Tax @£250

dangerous brakes cheapest quote £309.00

 

have asked him for the repair no response from him

 

have to get it fixed need the car he has 3 days left to be in touch where do i stand with recovering my costs

had my SD Set aside thanks to CAG

won with lowells thanks to CAG

dont ask me though these are the people to help:D

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having done some research today, it looks to me that they have breached the sale of goods act

 

[/url]

 

When you buy a second hand car from a dealer, you have a right, under the Sale of Goods Act 1979, to expect the car to:

 

be of satisfactory quality (taking into account its age and mileage)

meet any description given to you when you were buying it, and

be fit for the purpose (for example, to get you from A to B safely)

If the second hand car does not meet these requirements you have a right to claim against the dealer for breach of contract.

 

also it should be covered by Section 75 of the Consumer Credit Act 1974

 

Read more: http://www.money.co.uk/article/1003471-how-section-75-of-the-consumer-credit-act-protects-your-credit-card-purchases.htm#ixzz21vfH7aiV

 

so it looks like i have a case just wondering what avenue to take in recovering the costs

 

Dealer? CC? or both

 

this is very good information from Witch

Edited by shedder101
new link

had my SD Set aside thanks to CAG

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dont ask me though these are the people to help:D

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I think that you let another garage out of the control of the original dealer may have weakened your poimt.

Having said that, you could still get it repaired and take him to court for the repairs and a judge would then decide, but you will need a lot of written reports and back up docs and info. to make your case.

As it was paid by CC you can also claim against the CC co. under section 75, again you will need correspondance and confirmatory evidence, but easier than taking dealer to court who may not even pay if he looses.

Speak to trading standards and consumer direct.

Car does sound a good deal, now you know why!

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i agree i think the CC co is the best avenue to take, as for your first point, there are very few Independent garages that can service the CVT gearbox, i know i have telephoned loads.

 

i have writen to the used dealer to accept the service as full rectification of the gearbox, i expected some faults with a car 10 years old and as you said it was a good deal so dont expect anything back for the service.

 

it was just a shock that they condemned the brakes at the main dealer, in writing, as well as the false advertising regarding 12 months tax so will peruse that avenue.

 

i have contacted trading standards and VOSA in his area regarding the MOT so i will see what happens

 

so do you think a letter to the credit card company or a phone call first?

had my SD Set aside thanks to CAG

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have to give him time to respond, that will be Tuesday will keep you informed what happens

had my SD Set aside thanks to CAG

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dont ask me though these are the people to help:D

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spoke to the CC co today, very understanding and helpful, i explained what i had done to contact the dealer etc and they said i done everything right.

 

they are sending me a letter re section 75 and i will need to send copies of everything to them then they will review it.

 

as it his they have put the payment in dispute to the company from now so it might shock him in to responding

had my SD Set aside thanks to CAG

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O it gets better

 

funny today i have had a response from the dealer, saying i was told about the tax, i wasn't, he does not believe Audi about the condition of the brakes and he wants me to drive it 60 miles to him for him to decided if it needs repairing.

 

so i rang my insurance company today and told them of the situation, they have informed me that, as Audi have in writing told me the brakes are dangerous i am not covered for accidental damage or third party cover only theft until the car is repaired correctly. So i cant drive it to him anyway and i have written to him telling him this. the car is booked in to have the work done on Friday ether way i need the car fixed as i need it as its the only form of transport i have

 

i will keep you informed

had my SD Set aside thanks to CAG

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work now completed and car in a roadworthy condition. i have sent a copy of the invoice to my insurance co, so all back to normal there now.

 

i have had a letter from the CCco and today i have sent all the paper work to them, they say it should not take more that 28 days so i will see what happens now.

 

also sent the dealer a letter with a copy of the receipt for the work on the brakes

had my SD Set aside thanks to CAG

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CCco asked if they could contact the dealer on my behalf, i am assuming that was what fired him in to responding but i have informed him in my last letter that the CCco was on the case

Edited by shedder101

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yes i have a copy of the advert from auto trader printed on the day i went to see it and left my deposit

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update

 

well i have had a letter from the CC co thanking me for the information i sent them and they are investigating it and i will know in 10 working days.

 

as for the dealer,,,,,, nothing ,,, zip ,,

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just to keep you updated .....still nothing from the dealer and still waiting for a response from the CC co

had my SD Set aside thanks to CAG

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hi

i have had a telephone call from the CC co today saying they cant do anything as they spoke to the dealer yesterday and he said it was fine on the MOT and he offerd to look at, "after i contacted the CC co after ignoring my first 2 letters", also he told me about the road tax and they say its his word against mine.

 

they now say they would need an independent inspection of the vehicle, i told them as it was now fixed that was pointless and it had been inspected by the main dealer who condemned the brakes. i asked about the false advertising, they said its my word against his

 

bottom line is they wont pay my costs incured.

 

i now intend to write a letter before action to the dealer outlining my costs and as i could not use the vehicle for 11 days compensation for that loss, would a figure of £50 per day seem ok

 

it looks like i will have to go down the route of county court to get back my costs

had my SD Set aside thanks to CAG

won with lowells thanks to CAG

dont ask me though these are the people to help:D

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i have taken legal advice through the service on my home insurance, they advise that legal action will be required

 

i have a 100% case for the brakes, as they say who is better than a Main Dealer who built the car to inspect and decide what is right.

 

i have 75% chance on getting the road tax as it his word again mine, but you do have the advert showing it listed hence the 75%

 

0% for compensation for loss of use, unless i can provide receipts for my costs , taxi etc.

 

 

i also addressed the CC co , i should escalate the complaint to them and explain its not the full amount of the charge just the costs at the same time as the legal action on the dealer.

 

so if any on has ideas of what to put in the letter it would be appreciated

had my SD Set aside thanks to CAG

won with lowells thanks to CAG

dont ask me though these are the people to help:D

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