Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Mailed my bank - RBOS and asked to refund of bank charges. Recieved a letter yesterday saying that they did not see them as being illegal and in the T&C signed. I went to the Moneyclaim website to register for action and found Scotland was not listed
I've been trying to get my charges back from RBS also. Today I'm filing my small claims at court. However, before you proceed to this stage, I suggest you send them the "Stage 2" to give them another chance to pay up.