Jump to content


  • Tweets

  • Posts

    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
    • Even on their map on their website, these parking rules encompass the whole pleasure park - there is no dedicated area for permits and another for free parking as stated. royal leisure park praking area map.pdf
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

The truth about the number of parking cases lodged by BPA members in the Small Claims court in 2011


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4298 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Compliments of Nev - a tireless worker for the rights of motorists in the UK

 

 

I have an idea that the BPA at some point claimed that there about 36,000 cases per year? Maybe someone can correct me

Dear All,

 

Please find the attached breakdown of those now infamous 845 private parking cases that were lodged by BPA AOS members in the small claims court for 2011 (England and Wales).

 

For those who are not aware, the BPA have come up with a number of explanations as to why these 845 cases don't appear to match their claimed figures of 36,000 to 90,000

 

1) They first thought that the 845 were only appeals to a circuit judge (no they are not)

 

2) Their members list hundreds of cases on one application (no they don't - that's not how the system works - it's one case one listing)

 

3) They don't include NI and Scotland (true- but they represent only a tiny proportion of the population of the UK)

 

4) It was a best guess and they told the DVLA that, it's the DVLA's fault for using the figures in the Impact Assessment.

 

Regards

 

Nev

 

Data (2).xls

Link to post
Share on other sites

Name of Parking Company Number of claims initiated

ARMTRAC SECURITY SERVICES 28

BALFOUR BEATTY WORKPLACE LIMITED 8

BALFOUR BEATTY WORKPLACE LTD 2

BUSINESS WATCH GUARDING LTD 2

CAR PARK SOLUTIONS 1

COMBINED SOLUTIONS UK LTD T/AS COMBINED PARKING SOLUTIONS 10

COMBINED SOLUTIONS UK LTD T/AS COMBINED PARKING SOLUTIONS 8

COUNTY PARKING ENF AGY LTD 22

DEVERE PARKING SERVICE 4

DEVERE PARKING SERVICES 92

DEVERE PARKING SERVICES ( A FIRM) 14

DEVERE PARKING SERVICES (A FIRM) 58

DEVERE PARKING SERVICES LTD 52

DISTRICT ENFORCEMENT LIMITED 30

EAST KENT HOPITALS UNIVERSITY NHS FOUNDATION TRUST 1

EAST KENT HOPITALS UNIVERSITY NHS FUNDATION TRUST 1

EAST KENT HOSPITAL NHS TRUST 1

EAST KENT HOSPITALS U.NHS.F.T ROSS HOUSE 25

EAST KENT HOSPITALS UNIVERSITY N H S FOUNDATION TRUST 1

EAST KENT HOSPITALS UNIVERSITY NHS 1

EAST KENT HOSPITALS UNIVERSITY NHS FOUNDATION TRUST 14

EAST KENT HOSPITALS UNIVERSITY NHS TRUST 1

EAST KENT HOSPTALS UNIVERSITY NHS FOUNDATION TRUST 1

EAST KENT UNIVERSITY NHS FOUNDATION TRUST 1

ELITE MANAGEMENT (MIDLANDS) LI 53A LOWER HALL LANE 8

ELITE MANAGEMENT (MIDLANDS) LI BRADFORD HOUSE 7

ELITE MANAGEMENT LTD 53A LOWER HALL LANE 7

ETHICAL GROUP LTD 1

EURO CAR PARKS LIMITED 7

EXCEL PARKING SERVICES 1

EXCEL PARKING SERVICES LIMITED 7

EXCEL PARKING SERVICES LTD 10

LEGAL PARKING ENFORCERS(UK)LTD 23

NAPIER PARKING LIMITED 1

NCP LTD 2

NEW GENERATION PARKING MANAGEMENT LTD 2

NEWLYN PLC 7

NORTHERN RAIL LTD 2

OBSERVICES PARKING CONSULTANCY LTD 167

OBSERVICES PARKING CONSULTANCY LTD 56

OCS GROUP UK LTD T/A CANNON C ONSUMABLES NORTHGATE WHIT 7

PARKINGEYE LIMITED 40 EATON AVENUE 5

PARKSHIELD.COM LTD T/A PCPEA 9

PREMIER PARKING SOLUTIONS 13

RESIDENTIAL MANAGEMENT GROUP LIMITED 1

RESIDENTIAL MANAGEMENT GROUP LTD 1

RISK CONSULTANTS LTD T/A APSECT PARKING SOLUTIONS 1

RISK CONSULTANTS LTD T/A ASPECT PARKING SOLUTIONS 5

RISK CONSULTANTS LTD T/A ASPECT PARKING SOLUTIONS 19

RISK CONSULTANTS LTD T/S ASPECT PARKING SOLUTIONS 1

RISK CONSULTANTS T.AS ASPECT PARKING SOLUTIONS 1

RISK CONSULTANTS T/A ASPECT PARKING SOLUTIONS 1

ROSSENDALES COLLECT LIMITED 1

ROSSENDALES LTD 1

SALISBURY NHS FOUNDATION TRUST 2

SECURE CAR PARKS LTD 26

SECURITAS SECURITY PERSONNEL L TD CREDIT CONTROL REGENT BU 2

SECURITAS SECURITY PERSONNEL LIMTED 1

SECURITAS SECURITY SERVICES 1

SECURITAS SECURITY SERVICES LI MITED 203-205 LOWER RICHMOND 1

SECURITAS SECURITY SERVICES LI MITED UNIT 2 REDHALL COURT 1

SUSSEX SECURITY SOLUTONS LTD 34

TOTAL PARKING SOLUTIONS LTD 1

TOTAL PARKING SOLUTIONS LTD SOMERSET HOUSE 4

VEHICLE CONTROL SERVICES 2

VEHICLE CONTROL SERVICES LIMITED 8

VEHICLE CONTROL SERVICES LTD 7

VINCI PARK CAR PARK SERVICES U PORTSOKEN HOUSE 2

WING PARKING LTD 1

Total 845

Link to post
Share on other sites

I'd already done some more work on this and got hold of the email exchanges between the BPA and the DVLA that give the audit trail for the original figures (the emails are redacted courtesy of the DVLA).

 

What is clear from those emails and must not get confused is this.

 

The BPA did not supply the DVLA with a numeric figure, they gave then a percentage return of between 2-5% of all AOS members PCN's taken to the small claims court each year (this is important because of what I will get to in a minute or so).

 

It was the DVLA who took that 2-5% range and converted it into a numeric range of being between 36,000 and 90,000. The DVLA did this on the basis that they reckoned on 1.8 million BPA AOS PCN's per year.

 

OK park that there for a minute.

 

Lets go back to the email exchanges, when the BPA gave the 2-5% figure, they also claimed that they believed that their members were issuing 4 million PCNs per year

 

This means that the BPA were (in effect) at that time feeding the DVLA a numeric range of between 80,000 to 200,000 cases in the small claims court each year!

 

The email subject boxes are marked as "AOS Operator Survey Results" - this was not therefore a 'best guess' nor anecdotal evidence informally provided to the Dft. This was information that was passed to the DVLA under the email heading of 'AOS Operator Survey Results'

 

Furthermore, this was information repeatedly asked for by the DVLA to (quote) 'satisfy the economists'

 

It is this 'smoking gun' email sent by Steve Clark (Cc'd to Patrick Troy and Kelvin Reynolds) which contained the crucial 2-5% response for the DVLA and the claim of 4 million tickets

 

That means that 'they' (all three of them were party to the email) were trying to convince the DVLA that their members were taking between 80,000 and 200,000 motorists to court each year!!

 

Now I know that the DVLA challenged them over the 4 million figure which was eventually haggled down to 1.8 million but surely to God the alarm bells should have gone off in the DVLA with the huge disparity and the retraction, when pushed, from 4 million to 1.8 million.

Edited by Nev Met
typo
Link to post
Share on other sites

I can only speculate on that. The true figures would not have supported the argument for RK liability and secondly, if you read the actual Impact Assessment that the DVLA wrote I don't think the BPA could have done a better job themselves at making the arguments.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...