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    • Yes, Hotpoint UK has been a subsidiary of Whirlpool for over 20 years. And unlike some domestic goods manufacturers you can buy from them direct and I believe they employ their own service engineers, Is that your situation? You bought direct from Hotpoint and Hotpoint sent out their own engineer?
    • It's Hotpoint (but I believe they're part of the Whirlpool group now?). The part was bought direct from them as a consumer.
    • Thanks BankFodder for your latest, I'm in complete agreement on the subject of mediation and will be choosing to decline mediation, the longer timeline is not an issue for me, I will happily let the going to court run it's course. I really appreciate the support from the Consumer Action Group. I'll post the email text I'm sending to Evri's small claims in answer to their recent defence response. Regards, J    email text I'm sending to Evri's small claims in answer to their recent defence response:  
    • Sec127 (3) repealed, now gone. S. 127(3)-(5) repealed (6.4.2007) by Consumer Credit Act 2006 (c. 14), ss. {15}, 70, 71(2), {Sch. 4} (with Sch. 3 para. 11); S.I. 2007/123, art. 3(2), Sch. 2
    • We used to recommend that people accept mediation but our advice has changed. The mediation process is unclear. Before you can embark on it you have to agree that you are prepared to enter a compromise – and that means that you agree that you are prepared to give up some of your rights even though you are completely in the right and you are entitled to hundred percent of your money and even though EVRi are simply trying to obstruct you in order to discourage you and also to put others who might want to follow your example off from claiming and even though they have a legitimate basis for reimbursement. Mediation is not transparent. In addition to having to sign up that you are prepared to give up some of your rights, you will also have to agree not to reveal any details of the mediation – including the result of the mediation – so that the whole thing is kept secret. This is not open justice. Mediation has nothing to do with justice. The only way of getting justice is to make sure that this matter goes to trial unless EVRi or the other parcel delivery companies put their hands up and accept the responsibility even if they do it is a gesture of goodwill. Going to trial and winning at trial produces a judgement which we can then add to our small collection to assist other people who are in a similar boat. EVRi had been leading you around by the nose since at least January – and probably last year as well – and their whole purpose is simply to drag it out, to place obstacles in your way, to deter other people, and to make you wish that you'd never started the process and that you are prepared to give up your 300 quid. You shouldn't stand for it. You should take control. EVRi would prefer that you went to mediation and if nothing else that is one excellent reason why you should decline mediation and go to court. If it's good for them it's bad for you. On mediation form, you should sign that you are not prepared to compromise and that you are not prepared to keep the result secret but that you want to share the results with other people in similar circumstances. This means that the mediation won't go ahead. It will take slightly longer and you will have to pay a court fee but you will get that back when you win and you will have much greater satisfaction. Also, once you go the whole process, you will learn even more about bringing a small claim in the County Court so that if this kind of thing happens again you will know what to do and you will go ahead without any hesitation. Finally, if you call EVRi's bluff and refuse mediation and go to trial, there is a chance – maybe not a big chance – but there is a chance that they will agree to pay out your claim before trial simply in order to avoid a judgement. Another judgement against them will simply hurt the position even more and they really don't want this. 300 quid plus your costs is peanuts to them. They don't care about it. They will set it off against tax so the taxpayer will make their contribution. It's all about maintaining their business model of not being liable for anything, and limiting or excluding liability contrary to section 57 and section 72 of the consumer rights act.     And incidentally, there is a myth that if you refuse mediation that somehow it will go against you and the judge will take a dim view and be critical of you. This is precisely a myth. It's not true. It would be highly improper if any judge decided the case against you on anything other than the facts and the law of the case. So don't worry about that. The downside of declining mediation is that your case will take slightly longer. The upside is that if you win you will get all your money and you will have a judgement in your favour which will help others. The chances of you winning in this case are better than 95% and of course you would then receive 100% of your claim plus costs
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UKPC-Control by UK parking Control Ltd


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I was at the university yesterday, I used to work there, I remember another company doing the the tickets before, and there was no pay and display then, so I also advised students not to back down, and just ignore!

 

That was always successful, never know any to be taken to court, as I explained reasons from here, also why should they pay for parking when paying for accommodation and even the workers having to pay.

 

Well I seen this sign in a pay and display on University grounds:

 

My question is if they do not pay, do the same rules apply as IGNO|RE!!

 

 

img0106ra.jpg

 

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The sign states that the a parking charge will be issued to "the vehicle's driver".

 

That is going to present them with a problem, they don't know who was the driver, and the Registered Keeper is under no obligation to inform them.

 

The University, holding data about drivers and passing it on, could, arguably, be another problem - others, more familiar with the Data Protection Act, may care to comment on that.

 

Sam

All of these are on behalf of a friend.. Cabot - [There's no CCA!]

CapQuest - [There's no CCA!]

Barclays - Zinc, [There's no CCA!]

Robinson Way - Written off!

NatWest - Written off!

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I agree. For some strange reason they won't let us link to the MSE forum where there is a very informative list of all the letters sent out by PPCs and their DRCs. The reason given- it's classed as "touting".

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I see the board "police" have deleted posts criticising them. Why?. Come on please tell us why you did this. No wonder this forum is the laughing stock of other forums. You can't seem to be able to take any criticism.

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There are no problems posting links to MSE nor have there ever been any.

Not sure where this thought has come from.

There are frequent links posted to MSE throughout the site,as indeed there are links posted to CAG on MSE.

 

Insofar as posting any links at all go,The site has a post count of 30 which has to be attained before link posting is enabled.

It used to be lower than this,but was raised following a sustained period of spamming,which were taking up valuable time of site team in dealing.

 

Therefore,it is unfair to be referring to moronic rules,and brainless Mods,who give their time freely to keep things ticking over.

The rules and the need to raise the post count to address the problems we saw,was in fact nothing to do with Mods.

 

If any users without the 30 posts, is wanting to post important links to Court rulings and articles,all they have to do is contact a site team member,who will deal with it.

 

I hope that clears up any misunderstandings.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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I am afraid that's wrong . We have tried to post links to the MSE "letter chain" thread in the past and have been told that it's against board rules. This is the message I recieved when I tried to do it before:-

 

"Recommending CAG members to other sites is a form of touting for that other site and thus contravenes CAG rules."

 

And this is what another MSE member received:-

 

You have been advised on more than on occasion this evening regarding posting links to external sites, these notifications have been sent to you by PM from the site team.

 

Links or other directs to external sites can be dangerous as there is no way of verifying information provided there and CAG cannot be seen to recommend external advice.

 

This is why your posts have been either edited or removed.

 

Following these notices, you continued to post in the same vein and even in your response in open forum, you still inserted these links.

 

As a result I have now placed a restriction on your account and have put your account on moderation for a period of 7 days.

 

And another email I received from someone on your site team when I asked them to justify the ban on external links:-

 

 

 

 

'i' dont have too!!

 

but as you seem to be stupidly pushing this issue having been politely asked to drop it twice now......

 

for this particular subject, we DO NOT WANT THE LINKS PUBLISHED HERE.

 

regardless of it being a free site!!

 

other links are quite ok.

though ideally all links should go via admin [not us mere siteteam] for approval

 

do we understand this now?

 

or are you going to continually question things....

 

please drop it

 

your sand timer is almost empty

i have far better things to do

than debate this with someone respected

like yourself

there are VERY good reasons why we do not want it.

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Hi DBC

 

You need to get your facts right, CAG have always allowed links from moneysavingexpert, we also get quite a lot of Tweets from them, here's an example, scroll down to post no '6':-

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?351527-Purchase-from-BMCDigital-bmcdigital-**Refunded-in-full-following-escalation-to-Ebay-complaints**&highlight=moneysavingexpert

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All I can do is apologise for that DBC,I have alerted all the team to this thread to avoid further confusions.

While I cant really comment on specific incidents where a message has been generated,I will repeat again that CAG does not,and never has,had any issues with the posting of links to MSE.

 

Let me turn now to the other parking site,which in the past has been mentioned many times,without any problem.

CAG does not seek confrontation and is happy to see good debate and rational from others in the fight agains these PPCs.

But there was examples reported where it was being suggested that advice on xxx was far superior to here,and that users would be better off going there.

It is not unreasonable to be concerned at this and ask that if there is a feeling that this was the case,then it should have been discussed and debated openly.

We are not averse at all to criticism,but do not have any right of reply when users are being sent pms advising them to go to xxx.

If we are needing to improve or else there are problems with the advice,then its better we are made aware of it,so can take steps to address it.

That would seem to me to be the way to go.

We are after all,fighting the same causes.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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No he hasn't. Those of us who tried to post that link to the MSE letter chain had well over the minimum post count. We were told we could not do it as it was "touting" for other sites (whatever that means).

 

Regarding "good and bad advice". The link we were trying to post to was just a list of the many letters sent out by PPCs and their DCEs.We were told that this was not allowed and that we could create our own list on CAG. Which is a waste of time and effort when such a list existed elsewhere. A bit like reinventing the wheel.

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that we could create our own list on CAGlink31.gif. Which is a waste of time and effort when such a list existed elsewhere. A bit like reinventing the wheel.

 

There are people who are loyal to one forum for different reasons.

Some come here and dont visit MSE and visa versa.

There is an abundance of things that can be seen replicated on different consumer sites.At least an offer was made.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Yes thats a good idea.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Ok its now done.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Thanks for that. Now, whenever anybody gets a bit nervous about letters they receive, we can point them to that list and show them that they are not being singled out by the PPC, but they are just receiving the usual computer generated letters that are sent out to everyone. They can even play "threatogram bingo" when each one arrives!

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Ok its now done.

 

 

 

Thankyou! At last!

 

I gave up with CAG completely a year ago because the admin team would not let me post that MSE link!

 

DBC was not making it up, and he wasn't quoting pm's sent to me either so lots of us were affected by the daft rule for many months. There were several of us whose posts were constantly pruned and deleted and sarcastic replies left each time. Look at my previous posts before this one - they date back to a year ago and here was the last one where I threw in the towel after being told NOT to help people ignore private parking tickets by showing them that link:

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?311501-Help-Parking-Ticket!!-Advice-please!&p=3473553#post3473553

 

Anyway, I may stick around again now I know I can link useful stuff. Can I link to 'pepipoo' or 'just answer' now as well or is that a step too far?

Edited by Coupon
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I wonder if dx100uk would also like to apologise for remarks such as this ( from the above forum):-

 

listen last comment..........

 

links are not allowed read the site rules............

 

this is a self help site not a spoon feeders paradise.

 

the idea is people read the threads where the info and the videos are already posted several times.

 

simple ans is if you dont like CAG rules move elsewhere.

 

dx

 

last warning

 

Not only insulting but factually incorrect (links are allowed).

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I will raise this with Admin,as I understand things,there was some quite unpleasant things said,so obviously in those instances would have seen moderation,as in the case of some recent posts here.

There has to be some give and take from all sides.We dont always get things right,but I would like to think everyone can learn from mistakes.

I certainly have no problem holding my hands up.

But lets also remember that quite often theres more to the things than can be openly seen,unfortunately the absence of all the info for others looking in can very often see posts that really are unwarranted.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 1 month later...

UKPC, have sent me a letter in relation to parking at a Mcdonalds resturant, I was inside the resturant for over 2 hours buying their food and drinking with freinds of mine. At no point did i think i was overstaying my welcome until i received a letter from UKPC telling me that i have parked 2 mins over the time allowed to park at the macdonalds resturant in wythenshawe!!!!! I never saw any disply saying 2 hours stay only, i was to busy spending my money in mcdonalds and enjoying a get together. So what i am asking is whether i should pay this fee or not, has anyone else had a letter?

Regards

Gina g

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UKPC, have sent me a letter in relation to parking at a Mcdonalds resturant, I was inside the resturant for over 2 hours buying their food and drinking with freinds of mine. At no point did i think i was overstaying my welcome until i received a letter from UKPC telling me that i have parked 2 mins over the time allowed to park at the macdonalds resturant in wythenshawe!!!!! I never saw any disply saying 2 hours stay only, i was to busy spending my money in mcdonalds and enjoying a get together. So what i am asking is whether i should pay this fee or not, has anyone else had a letter?

Regards

Gina g

 

First of all - you were in Mickey D's for 2 hours eating their food and drinking with friends ?! What MD's serves beer? I want to go to that one!!

 

Seriously just ignore UKPC, you owe nothing, they will send a chain of letters getting ever scarier threatening you with everything from paying their ridiculous uneforceable charge to giving up your first born as a sacrifice to the God Perkins, then they'll kindly offer you a discount if you do pay up (if the charge was enforceable why would they offer a discount!)

 

They will eventually give up and stop sending you beging letters when they realise you are not easily intimidated.

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