Thread: jem v Natwest - really?

This sounds too good to be true... I've read everything there is to read (hopefully), but am I really entitled to reclaim some charges.I've basically been overdrawn for the past 10 years, been over my limit maybe twice (my limit being 2,500). I'm charged anything from 27.00-40.00 per month. I have only had a Standing Order bounced once (and charged through the nose for the privilige).I agree I should be penalised for being overdrawn, but penalised by SO MUCH???Can I still reclaim some of these charges?

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right, ok thank you... sorry about this but...For example on my monthly statement it says:29 Sep interest 03SEP-A/C 8.4129 Sep charges 01SEP-A/C 12.00Do I calcluate both the Interest AND the charges for the past 6 years? or just the Interest or just the charges... sorry.. but I've read and read and read and have brain freeze for understanding the whole thing now :/

you can reclaim the charges
you can reclaim interest if it has been applied soley because you went overdrawn due to their charges
That is not the 8% interest you may keep seeing mentioned, that interest is added on when you file a small claim
But if you have interest from just charges you can put that into your schedule of charges when you send your first letter

hmmmm ok... so if I'm overdrawn ANYWAY then I can still reclaim their 'charges' but because their 'interest' doesn't take me over my limit, then I can't claim for that.sorry i feel such a noob

Jem, the argument is that if the bank hadn't charged you then you may not have been overdrawn. If you look in the templates library area you'll find a spreadsheet where you can note down all your charges for the last 6 years (make sure you do it in chronological order), and then in the right hand columns note what you're overdraft stood at at the end of each month when they charged you further interest. The spread sheet then works out how much of that interest should be paid back to you since the day the charges applied.

ahhhhhhhhh righto I'm getting it now (finally! I hear you cry)... thanks so much for spending time on me.I DO have a case, I see that now.... I had a terrible month and DID incurr 'unpaid item' costs of 38.00.In a couple of instances they didn't pay a bill and charged me 38.00 but even if they had paid the payment it STILL wouldn't have taken me over my limit :/ stttrrrange.Anyway, my next question (please dont cringe)... OBVIOUSLY I'll claim back the unreasonable 38.00 charges but my monthly 'charge' and 'interest' also got hyked up that month. So can I make some kind of claim against that also?

hi - no, I haven't YET.... I've just been clarifying I have a case (which it appears I do).Got to say that my statements for that particular month are not very clear as its a right MESS :'( but I'll battle through it.Thanks for all your help so far.. very much appreciated