Basic Account Holder
Cagger since : Jul 2012
Posts : 5 (0.00 post per day)
lots of complaints about a website selling wigs within the UK : wigshow in China!!
Hello, I had a problem with what appeared to be a UK website selling mainly ladies' wigs.
I posted on another consumer forum - US-based - and have received quite a lot of reponses.
I did everything I was meant to do: I phoned Consumer Direct (now Citizens' Advice).
Wigshow are actually operating/selling from China; also mis-repressenting the quality of their wigs, try to dissuade people from raising Paypal disputes! They are only providing PO Box addresses for 'returns' - to which returned wigs won't get delivered!
I accepted a partial refund after raising a dispute with Paypal but others have only just become aware of the problems regarding this co. I was told by Citizens' Advice, who gave me a case no. - that they would, in turn, report to Trading Standards. I 'blogged' on to others to do the same; yet the site is still up and selling!! This has proved to be a very distressing experience for some customers, particularly those undergoing chemotherapy for cancer; hence suffering distressing hair loss; requiring a wig quickly from a 'UK company'! Why can't this site be closed down?