Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Angry Problem with Broadband provider Tiscali

    Has anyone else had a problem getting a MAC (Migration Access Code) from Tiscali. I have been requesting one since June when I wanted to change to another provider. Ofcom have not been able to help nor have BT. Although I cancelled DD and Tiscali broadband, they have still been taking money out of my account. I don't know what else to do. Have made numerous telphone calls and written several letters but still no action!

    If anyone has had this problem and been able to resolve it pleeeeease let me know - AM DESPERATE!!!!!(and annoyed)

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  2. #2
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    Default Re: Problem with Broadband provider Tiscali

    What were their reasons for refusing to provide one when requested?

    Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.


    "Some people say The Stig chews on spark plugs and drifts while walking. Some say he is terrified of ducks, and that there is an airport in Russia named after him. All we know is that he is really barracad from The Consumer Action Group" - Jeremy Clarkson (allegedly)



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  3. #3
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    Unhappy Re: Problem with Broadband provider Tiscali

    Quote Originally Posted by barracad
    What were their reasons for refusing to provide one when requested?
    Thank you for replying so quickly. Sorry if i was a little misleading but because of their actions i take it they are refusing - they haven't actually said that. In fact whenever I have rang they have said they will e mail it to me in 5 days but they don't do it. When i ring again they say the same again and when i tell them that I want the code there and then they say it isn't possible. They have not replied to any of my letters.


  4. #4
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    Default Re: Problem with Broadband provider Tiscali

    I don't see why they can't give it out over the phone.

    Ring them again and demand to speak to a senior manager. If they say this is not possible, refer them to section 14 of their own Code of Practice:

    http://media.phonehouse.com/mediaser...3&ver=5&RD=YES

    Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.


    "Some people say The Stig chews on spark plugs and drifts while walking. Some say he is terrified of ducks, and that there is an airport in Russia named after him. All we know is that he is really barracad from The Consumer Action Group" - Jeremy Clarkson (allegedly)



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  5. #5
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    Default Re: Problem with Broadband provider Tiscali

    Have asked to speak to senior manager (and addressed letters to them too) but will try again tomorrow and quote as you say. Thank you for your help. Will let you know how i get on.



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE