Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Angry Now I'm really angry!!!

    Hey all,

    I was contemplating claiming back unfair charges a while ago, but due to financial problems couldn't do without the overdrafticon that Abbeyicon allowed me. Today I popped to the shop and my debit card was refused.......so I checked on line and they've stopped my overdraft facility (just after I got paid!!!). So I phoned them and asked if this meant that I would be getting charges on the current amount overdrawn.....Daft question!!! They've charged me £151 for being overdrawn and not being able to pay my S.O's/D.D's since Saturday 1-10-06!!!! So for just 2 days I've incurred £151 in charges.

    What do I say??? Bring it on Abbey, now you've made me really angry!

    I'm definitely going to claim those charges now!

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  2. #2
    Niklowe
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    Default Re: Now I'm really angry!!!

    Go for it Karen

    Please read these first though

    http://www.consumeractiongroup.co.uk...se-read-these/


  3. #3
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    Default Re: Now I'm really angry!!!

    Hi Nik,

    I will read through as much stuff as possible before proceeding! I'll make sure I print relevant info off too.......it seems that many people are just jumping in without checking they know exactly what they should be doing. Have read BankFodder's wrist slap post, so hopefully wont make the same mistake :o)

    Karen x


  4. #4
    nad1ne
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    Default Re: Now I'm really angry!!!

    Quote Originally Posted by karencupit
    Hey all,

    I was contemplating claiming back unfair charges a while ago, but due to financial problems couldn't do without the overdrafticon that Abbeyicon allowed me. Today I popped to the shop and my debit card was refused.......so I checked on line and they've stopped my overdraft facility (just after I got paid!!!). So I phoned them and asked if this meant that I would be getting charges on the current amount overdrawn.....Daft question!!! They've charged me £151 for being overdrawn and not being able to pay my S.O's/D.D's since Saturday 1-10-06!!!! So for just 2 days I've incurred £151 in charges.

    What do I say??? Bring it on Abbey, now you've made me really angry!

    I'm definitely going to claim those charges now!


    I know how you feel! I was getting charged on average £300 per month it was a vicious circle as my salary would go in the charges would go out and my direct debits would then bounce around and I would get charged again. In the end I opened a fresh account with HSBCicon transferred my salary and direct debits then sent Abbey a letter telling them that due to the charges administered to my account I was in financial difficulty and had moved my business elsewhere. I advised I would be paying £50.00 per month to clear my overdraft. Then I sent them a letter requesting all my charges back .


  5. #5
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    Default Re: Now I'm really angry!!!

    I'm in the process of opening a new account elsewhere too Nad1ne. I've asked my employers not to put my wages into the shAbbey one as it's closed .....although I haven't actually closed it as yet. I'm gonna write to shAbbey and offer them £50 p/m like you did ....... although I have seen a thread (can't remember where, but will have another look for it) where they mention no extra charges being added to an account in dispute. Not sure if its the case, but I will look into it when I actually start the ball rolling! I haven't started yet as I'm doing as much reading as possible .....really want to get this right!!!

    Good luck with yours!


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    Default Re: Now I'm really angry!!!

    I am in a similar position as I have just left my full time job for a low paid part time one. Basically for the past two months I have incurred charges on top of charges. I spoke to some one in ShAbbeys debt managementicon department and told them that my account was in dispute along with the reference number on the letter from Marc Windy (oops!) I mean Winder and I have now been given an extension on settling my account until the dispute is resolved. I also made a token £20 payment to show goodwill. You might try something along those lines.
    Good luck.


  7. #7
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    Default Re: Now I'm really angry!!!

    Quote Originally Posted by nicoliyah
    I am in a similar position as I have just left my full time job for a low paid part time one. Basically for the past two months I have incurred charges on top of charges. I spoke to some one in ShAbbeys debt managementicon department and told them that my account was in dispute along with the reference number on the letter from Marc Windy (oops!) I mean Winder and I have now been given an extension on settling my account until the dispute is resolved. I also made a token £20 payment to show goodwill. You might try something along those lines.
    Good luck.

    Thanx for that Nic!! I'll give it a go!

    Does anyone have any idea how I deal with the most recent charges which aren't on any statement or aren't showing up online?? Do you reckon its worth just ringing and asking them how much??


  8. #8
    nad1ne
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    Default Re: Now I'm really angry!!!

    Quote Originally Posted by nicoliyah
    I spoke to some one in ShAbbeys debt managementicon department and told them that my account was in dispute along with the reference number on the letter from Marc Windy (oops!) I mean Winder and I have now been given an extension on settling my account until the dispute is resolved.
    Good luck.
    Well done! I contacted them on one occasion to tell them they would be putting me in serious financial difficulty if they took the £300 of charges out of my account one month and their answer was to increase my overdrafticon????? This was already at a level higher than my monthly income. I am sure that will stand me in very good ground if I end up in court.



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