Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    surreyscouse Novitiate surreyscouse's Avatar

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    Wink Was on a football forum ysterday, and this response came from a guy who works at bank

    in response to me merely puting the link for this site on there:

    i work for a major bank and its pretty much down to discretion. to be honest I work with high net worth customers, the bank makes enough money from these customers anyway so refunding isn`t a problem. i very rarely allow a charge to go through, unless they derserve it

    not sure what its like in the branches... think if you are a repeat offender then they wont refund you


    Ok, so that is high net worth, not many of us fall into that category but the last sentence is quite interesting.

    By the way, that football site gets 10,000 visitors every day, plenty of them have logged on here and are sending letters off as well. Hope you don't mind me letting them know !!!!!!!!

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  2. #2
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    Spiceskull Authoritative Spiceskull Authoritative Spiceskull Authoritative Spiceskull Authoritative Spiceskull Authoritative Spiceskull Authoritative Spiceskull Authoritative Spiceskull Authoritative Spiceskull Authoritative Spiceskull's Avatar

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    Default Re: Was on a football forum ysterday, and this response came from a guy who works at

    Quote Originally Posted by surreyscouse
    i very rarely allow a charge to go through, unless they derserve it
    That implies that the high net worth customers do have manual intervention...but a good post nonetheless.

    See the steps I took to get my bank charges back.
    Spiceskull v HSBC.
    Thank you Consumer Action Group.
    Read my blog.



    Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

    All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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    dave Informative dave Informative dave's Avatar

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    Default Re: Was on a football forum ysterday, and this response came from a guy who works at

    Hope you don't mind me letting them know !!!!!!!!


    Not in the slightest - the more the merrier.




    [COLOR=olive][SIZE=1]If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.
    Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.
    Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

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    Default Re: Was on a football forum ysterday, and this response came from a guy who works at bank

    good because i informed the hearts website "kickback",yesterday.
    many interested people.

    I didnt do it to get at the banks they dont care.
    Its the people who are caught in debt because of charges,it's not fair.

    1)wintermare vs abbey
    SETTLED £1901


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE