Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I had a monument credit card and finished paying it last year through a dmp i se4t up myself and i made a overpayment of £6.03 so i wrote a letter asking them to close the account and refund me the money and i banked this on 1st of aug . however i have checked my credit report and monument is still showing as open with a balance of £8 how can i get this error rectifiled because i seem to repmeber barclays sold this business
You should firstly give Barclaycard (who, I believe, now own ex Monument cards) the chance to remedy the incorrect entry.
Write to them with details and ask them to correct their error within 14 days or you will take further action. Use Recorded Delivery.
If you want, you can also write to the CRA(s) to point out the error and ask them to amend the entry while the matter is resolved. See here for a letter you can adapt - http://www.consumeractiongroup.co.uk...=1#post1379291