Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
paid in cheque at branch this morning, nice young man asks
'is there anything else?'
'yes' I reply, 'could you pass this letter on for me (preliminary approach letter addressed to customer services) ' .
'I'll open it and see if it's anything I can help you with' says he,
' I don't think so ' I comment, smug look on his face soon drops as he reads on,
'right I'll pass that on then'
'Thank you, good bye' is my bright retort as I depart.
I wonder how far the letter has gone now. Am I the first at this branch, will there be whispering, its a very small town...
I personally recieved no response by handing a letter in to my branch, but sent an email, using the contact us, part of the website and recieved a letter today saying that they were looking into my claim and would be in contact within 4 weeks.
My advice is to cut out the branches and just go straight to emailing the bank.
My DPA request was hand delivered and I got results on that. I know they have received this letter, they have 14 days, the clock is ticking.......... ;-)
here we go...
Originally Posted by emmastyles66
