Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default My Experience with HSBC

    Here's an update with where I stand with HSBCicon.

    I went through all of my statements online a few weeks back, and made my initial request for full payments of the charges, which came to just under £950.

    I received a letter back from Phil Beaumont very quickly (four or five days) saying that they would not be refunding a penny of the charges, and that is was their final correspondence on the matter. The letter included a process to go through if I wanted to contact the financial ombidsman. Seemed a stock letter.

    I have replied, saying that if this is their final correspondence on the matter, I will be posting my claim to the county courticon in 14 days (April 14th), including interesticon and all my expenses etc.

    I am currently putting a document together of previous cases, my terms and conditionsicon on the account, today's recccommendations from the OFT etc etc.

    I expect to be applying to the courts, as I don't think HSBC intend to budge.

    Any advice/support anyone can offer regarding the process of going to court will be a big help. I will be using a lot of information from the libraries to help my case.

    Thanks for any help you can offer.

    Cheers for now.

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  2. #2
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    Default Re: My Experience with HSBC

    HSBCicon seem to have a wall of silence, as they have responded to me in much the same way.

    Regarding court, I think the best advice is the document on 'Familiarisation' posted by BF. The idea that you can go and 'be an audience' in advance of your own case can certainly lead to a greater understanding should it end up in court.

    Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

    All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE