Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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  1. #1
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    Angry banofi v NatWest **WON**

    Hello, have sent my third letters to Lloydsicon and Nationwideicon, just waiting to be able to afford court fees! (Why can't you pay those after your case, I don't know!!) in the meantime I am tackling Natwesticon now. Only banked with them for a year and have about £800 in charges (charges are a whopping £38 each!!). After my first letter they replied saying they think the charges are fair, it's up to me to ensure there are adequate funds in my account etc. However they said something different from what Lloyds and Nationwide wrote in their letters to me:

    "Much of the recent media coverage on bank charges has been fuelled by the Office of Fair Trading investigation earlier this year, but that was limited to administration charges on credit card accounts and did not extend to include bank charges.
    We have considered the Office of Fair Trading's statement of 5 April 2006 and do not accept its findings in relation to the settling of credit card fees. We are concerned that the Office of Fair Trading has publicly called into question the setting of charges applied to other products, including current accounts. The Office of Fair Trading has restricted its investigation to credit cards and made no attempt to consult with the RBSicon Group or the industry in relation to other entirely different products.
    Consequently, against that background, we must differ with the views you have expressed and will not be refunding any of the charges applied to your bank account."

    Is this a standard reply which everyone has been getting?

    They also recently re-represented a cheque for the second time without warning me first and then charged me for it (which I shall be having a go at them about).I don't happen to have that extra £76 to cover the cheque bouncing twice and so £76 of this month's direct debits are going to bounce as a consequence of their greed. Which will then result in a few more fees... unless I manage to open a new current account first then they won't be able to grab any more of my money. grr..!



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  2. #2
    NATTIE
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    Default Re: banofi v NatWest

    That is a standard Natwesticon Letter. A cheque can be presented twice, the first occasion the response can be Refer To Drawer Please Represent which mean that as soon as the cheque returns to the drawer's bank they will represent it. Once that has been returned for the second time, it is Refer To Drawer and should not be represented again.
    Where are my manners? Good Luck


  3. #3
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    Default Re: banofi v NatWest

    Hello, thanks for the reply. I read the t&c's twice now and nowhere can I find anything saying that a cheque can be represented twice. I've banked with Nationwideicon and Lloydsicon and they never did that. I wrote a separate begging letter to my branch manager (who I also separately cc'd my charges claims letter for charges over the past last year to) and pointed out that it was not explained in the t&c's, and also the fact they said no to an overdrafticon facility and still re-represented my cheque knowing full well it wouldn't clear the second time anyway, then as a result of my bounced cheque charges (£76) my house insurance bounced and I got £20 charge with them plus £38 bank charge, plus my maintenance company are threatening me with court, then I got charged £28 for going overdrawn! Grrr!!. Am in the process of opening a new current account at Alliance & Leicester as I think Natwesticon will tell me where to go soon!


  4. #4
    NATTIE
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    Default Re: banofi v NatWest

    Natwesticon do not represent the cheque it is the bank where the cheque has been paid into that does. Don't forget to go after the insurance for that £20 once you have the bank charges back.


  5. #5
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    Default Natwest N1 Claim Form help needed!!

    Hi, I'm now writing out my claim form (N1 printed version not Moneyclaim version) for the Natwesticon.
    Just a few small questions:

    1) In the "Value" section is the "interesticon Under s.69 County Courts Act 1984" the 8% apr interest figure?

    2) At the bottom is the "Amount Claimed" the "Total" figure from the "Value" section minus court fee (ie, charges plus interest plus 8% apr)? Do I include the daily interest or let the courts work that out? (I have worked out the daily amount as £0.23 per day).

    3) Box at bottom of first form "Defendant's name and address". Do I fill this out even though I wrote it near the top of the form?

    4) Box at the top of the first form "In The"... what's this for?

    Banofi
    Lloyds *WON* £1469.82
    NatWest *WON* £1177.00.
    Morgan Stanley *WON* £112
    Barclaycard *WON* £144
    Nationwide LBA 22nd Sept 2006. Court claim filed for £5792.29 31st July 2007.
    Lloyds Credit Card flatly refused to pay me on 11/12/2006.
    Egg Credit Card. Small offer made (£24.00). 17/2/2007, refusal letter sent 18/2/2007.

    Useful links:
    www.versiontracker.com/dyn/moreinfo/macosx/23608

  6. #6
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    Default Re: Natwest N1 Claim Form help needed!!

    1. Yes
    2. No exclude daily rate.
    3. Yes
    4. In The XXXX (your local) county courticon


  7. #7
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    Default Re: Natwest N1 Claim Form help needed!!

    Many thanks, just re-checked the 8% apr figures and realised I'd done it wrong to start with as I didn't realise it was under the third tab of my spreadsheet (duh!). Think I'm all sorted now, posting it tomorrow, wish me luck!!!

    Banofi
    Lloyds *WON* £1469.82
    NatWest *WON* £1177.00.
    Morgan Stanley *WON* £112
    Barclaycard *WON* £144
    Nationwide LBA 22nd Sept 2006. Court claim filed for £5792.29 31st July 2007.
    Lloyds Credit Card flatly refused to pay me on 11/12/2006.
    Egg Credit Card. Small offer made (£24.00). 17/2/2007, refusal letter sent 18/2/2007.

    Useful links:
    www.versiontracker.com/dyn/moreinfo/macosx/23608

  8. #8
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    Default Which court???

    I'm about to post my Natwesticon claim, but how do I choose a court? I think I'm getting tired and not concentrating now!!

    I went to this link:
    http://www.hmcourts-service.gov.uk/HMCSCourtFinder/

    There are two under Portsmouth but one is a magistrate's court, the other a "combined court".

    The drop down list is a bit dubious, any ideas please?

    Also I read earlier about how many copies of the forms I need to send (N1 forms and POCicon etc). I think it was three, but can't remember where I saw that!?!?!?

    Banofi
    Lloyds *WON* £1469.82
    NatWest *WON* £1177.00.
    Morgan Stanley *WON* £112
    Barclaycard *WON* £144
    Nationwide LBA 22nd Sept 2006. Court claim filed for £5792.29 31st July 2007.
    Lloyds Credit Card flatly refused to pay me on 11/12/2006.
    Egg Credit Card. Small offer made (£24.00). 17/2/2007, refusal letter sent 18/2/2007.

    Useful links:
    www.versiontracker.com/dyn/moreinfo/macosx/23608

  9. #9
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    Default Re: Which court???

    Hi Banofi.

    The Portsmouth court that you want is the combined court.

    You should send three copies.

    Good luck.
    Regards, Rooster.

    If this has been useful to you, please click on the scales at bottom left of post. Thanks.

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  10. #10
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    Default Re: Which court???

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    IF THIS POST HAS HELPED YOU PLEASE CLICK THE SCALES IN THE BOTTOM LEFT-HAND CORNER OF MY POST - THANK YOU.
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  11. #11
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    Default Re: Which court???

    Hi banofi and Happy 2007!!

    In response to your queries:-


    There are two under Portsmouth but one is a magistrate's court, the other a "combined court"
    'combined court' simply means its a crown and county courticon and is the best option if making a small claim. Magistrates court deals with mainly Criminal, Family Work, Licensing and Appeals.


    Also I read earlier about how many copies of the forms I need to send (N1 forms and POCicon etc). I think it was three, but can't remember where I saw that!?!?!?[/quote]
    The POC makes up the second page of your N1 claim form. You need to send three copies to the court of your choice (if you are not doing it online via MCOL). The court will stamp them and return a copy to yourself for your files.

    Make sure you have read the FAQs as most of the answers to a good majority of yor queries can be found there.

    Hope this is of assistance to you. Good luck and keep us posted.


    SUCCESSESS
    NATWEST01&02 won over 4k

    See how
    http://www.consumeractiongroup.co.uk...3-natwest.html


    CURRENT CLAIMS
    HALIFAX03
    19-SEPT-07 APPLICATION TO HAVE STAY LIFTED
    02-OCT-07 APPLICATION REFUSED

    LLOYDS TSB04
    10-MAY-07 LBA

    ABBEY05
    19-SEPT-07 LBA



  12. #12
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    Default Re: Which court???

    Thankyou both, eek it's ready to go now!!

    I'll keep everyone updated.

    I need my zzz's now... thanks again

    Banofi
    Lloyds *WON* £1469.82
    NatWest *WON* £1177.00.
    Morgan Stanley *WON* £112
    Barclaycard *WON* £144
    Nationwide LBA 22nd Sept 2006. Court claim filed for £5792.29 31st July 2007.
    Lloyds Credit Card flatly refused to pay me on 11/12/2006.
    Egg Credit Card. Small offer made (£24.00). 17/2/2007, refusal letter sent 18/2/2007.

    Useful links:
    www.versiontracker.com/dyn/moreinfo/macosx/23608

  13. #13
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    Default Re: Which court???

    Good luck.

    If this has been useful to you, please click on the scales at bottom left of post. Thanks.

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  14. #14
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    Default Re: Which court???

    Banofi, try and stick to one thread, it will make easier to keep track of your progress!!

    IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES


    Don't be like the banks - give a little back


    NAT WEST - WON - £4282.36


  15. #15
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    Default Re: Natwest N1 Claim Form help needed!!

    Hi banofi,

    I've just responded to your other thread.
    You don't need to post a seperate thread for each of your queries. Try to keep all your queries posted in one thread, together. It is easier for us to assist you, this way

    Don't worry I did exactly the same thing when I first started out, it seemed to get the site helpers attention anyways!!!!!

    SUCCESSESS
    NATWEST01&02 won over 4k

    See how
    http://www.consumeractiongroup.co.uk...3-natwest.html


    CURRENT CLAIMS
    HALIFAX03
    19-SEPT-07 APPLICATION TO HAVE STAY LIFTED
    02-OCT-07 APPLICATION REFUSED

    LLOYDS TSB04
    10-MAY-07 LBA

    ABBEY05
    19-SEPT-07 LBA



  16. #16
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    Default Re: Natwest N1 Claim Form help needed!!

    Hi Muggins73, I thought creating different threads would help attract the right sort of help? But I'll remember for my future posts. I have more claims on the go!

    Thanks,

    Banofi
    Lloyds *WON* £1469.82
    NatWest *WON* £1177.00.
    Morgan Stanley *WON* £112
    Barclaycard *WON* £144
    Nationwide LBA 22nd Sept 2006. Court claim filed for £5792.29 31st July 2007.
    Lloyds Credit Card flatly refused to pay me on 11/12/2006.
    Egg Credit Card. Small offer made (£24.00). 17/2/2007, refusal letter sent 18/2/2007.

    Useful links:
    www.versiontracker.com/dyn/moreinfo/macosx/23608

  17. #17
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    Default Re: Natwest N1 Claim Form help needed!!

    Quote Originally Posted by banofi View Post
    Hi Muggins73, I thought creating different threads would help attract the right sort of help? But I'll remember for my future posts. I have more claims on the go!

    Thanks,
    All it'll do is annoy the site helpers and moderators!!!! (just a friendly bit of advice).
    Good luck with the other claims

    SUCCESSESS
    NATWEST01&02 won over 4k

    See how
    http://www.consumeractiongroup.co.uk...3-natwest.html


    CURRENT CLAIMS
    HALIFAX03
    19-SEPT-07 APPLICATION TO HAVE STAY LIFTED
    02-OCT-07 APPLICATION REFUSED

    LLOYDS TSB04
    10-MAY-07 LBA

    ABBEY05
    19-SEPT-07 LBA



  18. #18
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    Default Re: Which court???

    Quote Originally Posted by deller1 View Post
    Banofi, try and stick to one thread, it will make easier to keep track of your progress!!
    Ha, ha deller...too late mate, already advised him of that one

    Banofi, told ya Have a good sleep. Nite nite.

    SUCCESSESS
    NATWEST01&02 won over 4k

    See how
    http://www.consumeractiongroup.co.uk...3-natwest.html


    CURRENT CLAIMS
    HALIFAX03
    19-SEPT-07 APPLICATION TO HAVE STAY LIFTED
    02-OCT-07 APPLICATION REFUSED

    LLOYDS TSB04
    10-MAY-07 LBA

    ABBEY05
    19-SEPT-07 LBA



  19. #19
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    Default Re: Which court???

    Sorry muggins, half asleep myself....lol

    IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES


    Don't be like the banks - give a little back


    NAT WEST - WON - £4282.36


  20. #20
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    Default Re: Which court???

    Quote Originally Posted by deller1 View Post
    Sorry muggins, half asleep myself....lol
    Aren't we all at this time of nite? And you're about to become a dad, you don't know the meaning of tired!!!!!!

    Catch up soon, must dive into my pit and get some well earned shut eye. Nite, nite.

    SUCCESSESS
    NATWEST01&02 won over 4k

    See how
    http://www.consumeractiongroup.co.uk...3-natwest.html


    CURRENT CLAIMS
    HALIFAX03
    19-SEPT-07 APPLICATION TO HAVE STAY LIFTED
    02-OCT-07 APPLICATION REFUSED

    LLOYDS TSB04
    10-MAY-07 LBA

    ABBEY05
    19-SEPT-07 LBA




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