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    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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    • deed?  you mean consent order you and her signed? concluding the case as long as you nor she break it's conditions signed upto? dx  
    • Well tbh that’s good news and something she can find out for herself.  She has no intention of peace.  I’m going to ask the thread stays open a little longer.   It seems she had not learned that I am just not the one!!!!  plus I have received new medical info from my vet today.   To remain within agreement, I need to generally ask for advice re:  If new medical information for the pup became apparent now - post agreement signing, that added proof a second genetic disease (tested for in those initial tests in the first case but relayed incorrectly to me then ), does it give me grounds for asking a court to unseal the deed so I can pursue this new info….. if she persists in being a pain ? If generally speaking, a first case was a cardiac issue that can be argued as both genetic and congenital until a genetic test is done and then a second absolute genetic only disease was then discovered, is that deemed a new case or grounds for unsealing? Make sense ?   This disease is only ever genetic!!!!   Rather more damning and indisputable proof of genetic disease breeding with no screening yk prevent.   The vet report showing this was uploaded in the original N1 pack.   Somehow rekeyed as normal when I was called with the results.   A vet visit today shows they were not normal and every symptom he has had reported in all reports uploaded from day one are related to the disease. 
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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first bus fares increase


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Hi can anyone advise who to complain to, my wife travels same route to work daily, in march the fare was 90p, then it went up to £1.15 in April, and again last week to £1.85, she has now been keeping the tickets to compare, as it seems they change the price when they feel like it. The ticket she got tonight has ZERO printed on it although she paid £1.15 on boarding the bus. Also the tickets do not match where she got on and where she gets off, must confess its got me confused, so any help would be much appreciated, thank you.

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Was that in Glasgow? Although I guess their price structure could be universal.

 

90p went up to £1.15 at the start of April. That covers up to 5 stops.

 

£1.80 went up to £1.85 for over 5 stops but not into other areas.

 

I would guess to go from 90p to £1,85 there has been an error with the number of stops (either before or after).

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I used to use Arriva when down in Glasgow - they were £2.80 for a day ticket that took you from the Largs to Glasgow, and all around Paisley. They are now taken over by McGills, who are far more expensive. The closest fare I could get to mimic the old £2.80 ticket is now £4.50 from Firstbus (up from £4).

 

So despite fuel prices rising - they must be making far more as the buses are now far busier than I remember before. But to go from £2,80 to £4.50 makes driving more viable as the car is just sitting anyway.

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Hi Bang we live outside of Glasgow about 12 miles north, cant work out how the tickets they issue are not from the stop that my wife got on but 2-3 stops before and a few stops after the one she gets off??? is this legal, its like they have to do this to account for the price they charge to make it look like you got on before the stop that you did if that makes sense. Plus how can they give you a ticket marked zero when you paid £1.15???

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I have been using Firstbus often this month since Arriva stopped - so have probably bought about 8 tickets. I normally get day tickets and keep them in a ticket holder, and just replace the one at the front, then empty them when it gets thicker, so I should have a few to check.

 

My coat is out in the car, and I will check it later to see if the locations I got on match what it says on the ticket. I had noticed quite a while ago (but rarely used FIrstbus then) that sometimes it said the exact stop, and other times places it a few stops away as you said - but as I was offering the money they were getting the correct fare.

 

I presume you are in Cumbernauld, and I am sure I remember reading in the past there were different criteria for buses beyond somewhere on the A80 but cannot remember where ?Castlecary Arches?

 

As for the ZERO ticket, I could only guess it to be an error.

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