Respoonse to Barclaycard microfiche letter I am going to send, your thoughts please.
I have drafted the following letter in response to Barclaycards microfiche letter, one I know quite a few of you have also received, if you could give me your thoughts, feedback and any suggestions before I mail it I would really appreciate it. I removed my account details from it but otherwise this is what I intend to send.
Letter:
Deborah Woodcock
Barclaycard
PO Box 599
Mancgester
M60 3NF
30/09/06
Dear Ms. Woodcock,
ACCOUNT NUMBER: ****
I am writing to you in reference to the correspondence regarding a Subject access requeston data held by your organisation concerning a previous Barclaycard account. I was surprised and shocked at your statement that you are unwilling to disclose personal information that you are in possession of concerning my finances.
The reason stated for the refusal, the fact that you hold this information on a microfiche system to me is irrelevant and quite frankly it of your own choosing to use such a system that is inefficient for your purposes. It seems that you have chosen this method of data storage in order to prevent customers from accessing their information. The fact that you will access this information only if I pay the extortionate fee of £3 per statement is not acceptable and as you can retrieve the data I would expect for it to be supplied for the maximum fee of £10 as usually applies for these cases.
I enclose a cheque for £10 to cover this expense.
Yours Faithfully
Matthew McAllister
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