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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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Did i pass my ESA Medical with Atos ?


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Hello

 

I will try to be brief,

 

I have been on ESA for 2 years, I originally had a medical and obtained 6 points this was doubled at appeal. Then I reapplied for ESA starting the process all over again, 2 weeks ago I had another Atos medical some 8 weeks over the 13 week assessment faze and 5 days ago had back pay and a letter saying a change in the benefit and one line mentioning work related support group.

 

I suffer from a very rare skin condition that makes it painful to stand, walk or grip, also very bad depression due to the pain I am in, my question is, have I passed my medical assessment? And what happens next?

Should I wait for more correspondence or contact them to find out how many points I obtained?

And help and advice in this mine field would be appreciated

:|

had my SD Set aside thanks to CAG

won with lowells thanks to CAG

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You can call the DWP office that pays your claim and ask for a copy of the ESA85 medical report. That will tell you how many points you scored and should let you see any comments the HCP made about you.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

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i managed to get them before they closed today. They dont know how many points i have or what happens next, i asked for the report he said do you want to appeal i said no just would like to see what was written about me and i can see how many points i got from it.

 

its in the post

had my SD Set aside thanks to CAG

won with lowells thanks to CAG

dont ask me though these are the people to help:D

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Well done on getting your ESA.

 

Sorry to but in on your thread, but I to would be interested in seeing how they made my descision. I am in the support group and did not attend a medical just sent the form back. Will they send me anything. Also I forgot to make a copy of my form as i was so angry having to answer all their stupid questions, do you think they'll send me a copy? They did send me a copy of my DLA form when i asked but that was back in the 90s. I forgot to copy my wife's aswell but as she is now over 65 her DLA should be safe.

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Hi

 

had the report today and i obtained 18 points.

 

however reading it my depression and some of the things i said in the interview tho listed at the start were ignored in the assessment.

 

i have had my condition 50+ years and will only ever get worse but according to the medical it can get better in 12 months and i should be back to norma.

 

not sure what to do now

 

1, say nothing to rock the boat, it has taken two medicals to get this far first medical was 6 points doubled at appeal, the extra was for my mental condition.

2, appeal as my mental condition was not taken into account to increase the points awarded

 

 

any advice would be appreciated

had my SD Set aside thanks to CAG

won with lowells thanks to CAG

dont ask me though these are the people to help:D

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spoke to my doctor today saying i had 18 points, he has supported me all the way through, he had to laugh when i told him i was going to get well in 12 months.

 

he said not to worry about it

had my SD Set aside thanks to CAG

won with lowells thanks to CAG

dont ask me though these are the people to help:D

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  • 1 month later...

I had my medical yesterday, and the doctor didn't ask me to do anything.... they sent a taxi for me and one to go home in, when I was filling the form in originally I put that I could not walk for 50 yards, then I crossed that out and put it varies... I attended the medical on crutches and the doctor told me that if I had left the question as "no" then I wouldn't have had to go for the medical at all. it was enough to pass on paper... now... the question is ?? he seemed happy that I had enough of a disability not to work, but he said it was down to the decision maker... he also said that it was quite obvious because of my deformed joints that I was in pain too. should I keep my hopes up that I get put in the support group and won't have to keep bein assessed, or am I just as likely to fail completely as I have read some terrible outcomes on here.

Also... what's the difference in awards as reading an earlier post she had some back pay... I currently get £71 or near enough a week?

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