Thread: Santander Bank Account i though was closed now has astronomical charges

I thought i had closed my account only to find out that years later it was still active and building up charges.

The address was changed on the account just before i closed,
i rarely used it and had been in 2 or 3 times to try and close it previously only to find that i needed one more thing to close the account and they were not being very helpful at all.

I finally thought i had all the required paperwork to close it and handed it over and a cheque to take it to £0.

I never heard from them again thinking that this was finally it.

Now i have recently been chased by Wescot on behalf of Satander for immediate payment.

I spoke to them saying i had not received any notification that this account was live, no matter building up charges amounting to £396.45.
I explained the situation and they seemed relatively sympathetic.
I then asked them to check where the correspondence had been going to was an incorrect address!
Wescot said they would speak to Santander and get back to me.

I have now received a letter from Wescot saying the amount is 'correct' asking again for immediate payment.

Can they just keep adding on charges irregardless?
It would surely be two clerical errors or a knock on affect of not having the correct address that they would not have closed the account with the incorrect address?
What can i do with an account with that amount of charges when i have had no notifications?