Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. #1
    Basic Account Holder IanKernott Novitiate



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    Unhappy Santander Bank Account i though was closed now has astronomical charges

    I thought i had closed my account only to find out that years later it was still active and building up charges.

    The address was changed on the account just before i closed,
    i rarely used it and had been in 2 or 3 times to try and close it previously only to find that i needed one more thing to close the account and they were not being very helpful at all.

    I finally thought i had all the required paperwork to close it and handed it over and a cheque to take it to 0.

    I never heard from them again thinking that this was finally it.

    Now i have recently been chased by Wescot on behalf of Satander for immediate payment.

    I spoke to them saying i had not received any notification that this account was live, no matter building up charges amounting to 396.45.
    I explained the situation and they seemed relatively sympathetic.
    I then asked them to check where the correspondence had been going to was an incorrect address!
    Wescot said they would speak to Santandericon and get back to me.

    I have now received a lettericon from Wescot saying the amount is 'correct' asking again for immediate payment.

    Can they just keep adding on charges irregardless?
    It would surely be two clerical errors or a knock on affect of not having the correct address that they would not have closed the account with the incorrect address?
    What can i do with an account with that amount of charges when i have had no notifications?


  2. #2
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    Default Re: Santander Bank Account i though was closed now has astronomical charges

    never speak to a fleecing DCAicon on the phone!

    they have no legal powers

    check your CRAicon file please

    see below

    noodle is free

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