Jump to content


  • Tweets

  • Posts

    • Agree it is not a modification that needs to be disclosed to Insurers as changing the seats has not changed the risk.  
    • Frpm David Frost and Robert Jenrick: 'Conservatives must show we respect the votes in 2016 and 2019 and not give the Opposition the chance to undo the benefits of leaving the EU'   Sweep away the Brexit gloom – or Labour will unravel a huge gain ARCHIVE.PH archived 22 Apr 2024 05:47:50 UTC  
    • Please please help we were miss sold full fibre by EE July 22  Install couldn’t go ahead no equipment sent and no. Survey it was hell  foind out no full fibre in road so we had to go back to cooper no choice we involved. Ceo and they put in a man from customer resolution s  he was vile he told me I had to go to engineers  something very odd about the ex resolution s in bt basically they took my drive up said they Would put ducting in ready for full fibre we have got £ 40 for a hours upon hours phones stress and more told to go to ombudsman  then bill was £35 we called twice told it was that price as they had treated us appalling two weeks later all sky package gets pulled we call again our bill goes to 165 the next two weeks was hell trying to get yo bottom why it’s off our package it was all on in the end I spent a day on the phone  341 mins was the call anyway I got to the bottom it was this resolution man coveting up the other issue another deadlock  to cover it all up  they hide data  ee did so couldn’t get the miss sell in writing I have now only from sept  Basically now we tried getting full fibre and they have found my drive had to be taken up again which has sunk .  The engineer has placed the wrong ducting again under my drive and need s to be taken to again apparently and the pipe sticks up middle of the drive near gate not behind look so odd it’s a big as a drain pipe open to water and it’s below touching the electrical cables to hot tub . I was sent a letter from the ex resolution to say I had stopped the work  I haven’t  it’s so sadistic she covering up for her mate in that team as the orginal install he didn’t check it had been done correctly  I took to Twitter and posted on open reach they ignored me then after 3 calls of two weeks they sent a engineer bt ignored me ceo emails blocked tag on Twitter unanswered then we get someone from twitter send a engineer he written report to say it’s dangerous since we have  had a  letter to say our problem can not be resolved  then a email to say sorry we are leaving and we can’t get into our account Bt will not talk to us ofcom tells us nothing they can do Citzens advice said go to the police  we can’t go back to virgin due so mass issue with them only option is sky  but point is they make out we have canceled we haven’t we have this mess on our drive dangeous work we are in hell  it’s like she covering up for this collegue it’s all very odd I am disabled and they like played mentaly with me open reach say bt resolved the issue no they have not  I recon they have terminated us making our we have  to hide it from mgt  Help it’s hell I don’t sleep we have 29 may we have tried  calling they just ignore me  at first they are so lovely as they say I am then they go to nnamager and say we can’t say anything to you end call  Scared police are rubbish I need help even typing is so painfull  Thankyou  anyone hello be so grateful     
    • There's a thread somewhere about someone sending the baillifs against Wizzair that is quite hilarious. I would love to see someone do the same to Ryanair. Question is, should you be the one to take that role. You are entitled to the £220, if your flight was from the UK. If it was TO the UK I suppose it is more of a grey area... though the airlines I know have been using £220 as standard. Not that surprising for Ryanair, the worst cheapskates in the universe, to go for the lower amount, and if you forward this to the CEO he will probably have a jolly good laugh and give his accountants a verbal bonus. After all he's the one who said and I paraphrase "F*** our customers, they'll fly with us again anyway". While we would all love to see Ryanair get wooped in court again, I have to join my fellow posters in thinking it's not worth the hassle for (hypothetically) £7 and not sure it will expedite the payment either. It's already an achievement that you got them to accept to pay.
    • The US competition watchdog has taken legal action to stop Tapestry's $8.5bn takeover of rival Capri.View the full article
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Wonga - beat the system, break the cycle


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2995 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi there everyone. I came to this site when I had issues with Wonga and after reading lots of posts I managed to break the horrible cycle of debt. I want to thank everyone for their information that helped me and in turn share with you my experience in the hope that this helps anyone who is in a similar situation where you can’t afford the Wonga loan and are having to borrow more and moreIt got to the point where I was borrowing more than £1000 (original loan was about £400), I knew I could not keep this up, enough was enough. I called a couple of days prior to the agreed date of collection and explained to the advisor on the phone. They told me to call up first thing on the morning of collection date, explain the situation again on the day, and they would sort out a repayment plan. A couple of days later on collection day I called at 8am, but it was TOO LATE! They just said “sorry Sir, the money has left your account, but please do apply again”.

 

I had no choice. At this stage here’s what I learned after reading small print*WONGA will take your money automatically at 5am on the agreed payment date. Obviously this is way earlier than you can call the bank to transfer your money, and if you try to withdraw from a cash machine before 5am that day, you will not have the available funds as your bank can already see that payment pending. *You have to deliberately default on the loan in order to organise a repayment planSO, the next one I took out I changed the pay day date to about 3 days before pay day, knowing that this would default due to no funds being there at that time.

 

The day after I got the text and email saying that my loan had defaulted I called up Wonga and explained that I could not keep lending, that I had defaulted on the loan, I explained how sick and stressed this whole thing had made me (it genuinely had) and that I just wanted to do the right thing and pay it back, but I could only afford it split into 12 payments. I did not mention that I was getting paid in a couple of days, as far as they knew I simply did not have the money, and had defaulted the loan. They agreed to a payment plan of 12 monthly payments. Result! So as burnt as I am by this whole experience, I can now manage this horrible debt. They have frozen the interest and I will have paid this off in a year.Here’s a list of points I wanted answers to when searching, I do hope these help you. These apply to my experience and I’m with HSBC. Take or leave this advice at your own riskIf you cancel your bank card, Wonga can and WILL still take money out of your account using the old details you provided. This is something about a “rolling agreement”

 

Most posts I've read would incicate this is the case for most if not all banksYou can’t go to their website and remove all your card details. I tried, you can’tSome have gone as far as to cancel their bank account. Be warned that you are credit scored when you open a new account so this may not be your best option, and you may be left with no bank account at all. If you do chose to close your bank account, do it early so that you can arrange your wages to be paid to your new account. You’ll need to sort that with your payroll dept at workYour bank cannot block payments to Wonga. As there is an agreement that was “signed” (basically the online agreement) then they have the right to take it and your bank cannot stop themIf you try and dodge Wonga and take all your money out, they can and will continue to take varying amounts out of your account at any time until the debt is paid. This could be months after. It’s done automatically, they try to take the full amount, then less, then less still until they get something, anything. It’s horrible but trueIf you don’t call and arrange a repayment plan, the interest will continue to accrue at a daily rate.

 

From what I've read, it seems they can be a bit nasty and involve bailiffs, threaten court action etc if you try and ignore the debt. You’ll end up paying way more in the end. So, my advice in a nutshell, take out your LAST EVER loan with them, then make sure you arrange “pay day” a few days before you actually get paid. Let it default, then call them. They will hopefully then accept a repayment plan with frozen interest. I’m sure that the default does not bode well with your credit score, but then if we’re lending from Wonga, surely it’s poor anyways, right? Get them paid off monthly and break that cycleMuch love

Edited by Ell-enn
split into paragraphs to make easier to read
Link to post
Share on other sites

Or you could do what we've always advised on here and dont get a PDL loan in the first place. If you already have, then you can simply cancel your debit card/DD/CPA on the account and play them at their own game.

 

It's really good to see another person out of their clutches though. well done!

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

Absolutely agree I would always advise NOT getting involved with a PDL whatsoever. We all do stupid things, I am that egit! Seriously, I feel ridiculous for getting into such a mess. I have to say though, cancelling your card doesn't work. They still take the money.The bank won't block the payment either. If you've got a loan with those toads, you have to default then they'll talk repayment plans.

Link to post
Share on other sites

I have alwasy advocated getting a separate bank account and having your income paid into that account, leaving the original account for the payday sharks.

 

The banks seem to like doing a 'seamless change' when it suits them but not when it is in our best interest. They clearly are not looking after the customers properly in allowing 'any' person or company who has had your details to continue to do so - thereby they are now becoming party to any further fraud on your account due to that.

Link to post
Share on other sites

Absolutely agree I would always advise NOT getting involved with a PDL whatsoever. We all do stupid things, I am that egit! Seriously, I feel ridiculous for getting into such a mess. I have to say though, cancelling your card doesn't work. They still take the money.The bank won't block the payment either. If you've got a loan with those toads, you have to default then they'll talk repayment plans.

 

The bank can and will block payments as long as you demand in writing they cancel the CPA on the account. It is your LEGAL right to have this done as stated under FSA ruling. If they dont, then file a complaint with the banks information commissioner, the OFT and FSA. Theoretically you could also take legal advice for fraud/theft.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

  • 4 weeks later...
Hi there everyone. I came to this site when I had issues with Wonga and after reading lots of posts I managed to break the horrible cycle of debt. I want to thank everyone for their information that helped me and in turn share with you my experience in the hope that this helps anyone who is in a similar situation where you can’t afford the Wonga loan and are having to borrow more and moreIt got to the point where I was borrowing more than £1000 (original loan was about £400), I knew I could not keep this up, enough was enough. I called a couple of days prior to the agreed date of collection and explained to the advisor on the phone. They told me to call up first thing on the morning of collection date, explain the situation again on the day, and they would sort out a repayment plan. A couple of days later on collection day I called at 8am, but it was TOO LATE! They just said “sorry Sir, the money has left your account, but please do apply again”. I had no choice. At this stage here’s what I learned after reading small print*WONGA will take your money automatically at 5am on the agreed payment date. Obviously this is way earlier than you can call the bank to transfer your money, and if you try to withdraw from a cash machine before 5am that day, you will not have the available funds as your bank can already see that payment pending. *You have to deliberately default on the loan in order to organise a repayment planSO, the next one I took out I changed the pay day date to about 3 days before pay day, knowing that this would default due to no funds being there at that time. The day after I got the text and email saying that my loan had defaulted I called up Wonga and explained that I could not keep lending, that I had defaulted on the loan, I explained how sick and stressed this whole thing had made me (it genuinely had) and that I just wanted to do the right thing and pay it back, but I could only afford it split into 12 payments. I did not mention that I was getting paid in a couple of days, as far as they knew I simply did not have the money, and had defaulted the loan. They agreed to a payment plan of 12 monthly payments. Result! So as burnt as I am by this whole experience, I can now manage this horrible debt. They have frozen the interest and I will have paid this off in a year.Here’s a list of points I wanted answers to when searching, I do hope these help you. These apply to my experience and I’m with HSBC. Take or leave this advice at your own riskIf you cancel your bank card, Wonga can and WILL still take money out of your account using the old details you provided. This is something about a “rolling agreement” Most posts I've read would incicate this is the case for most if not all banksYou can’t go to their website and remove all your card details. I tried, you can’tSome have gone as far as to cancel their bank account. Be warned that you are credit scored when you open a new account so this may not be your best option, and you may be left with no bank account at all. If you do chose to close your bank account, do it early so that you can arrange your wages to be paid to your new account. You’ll need to sort that with your payroll dept at workYour bank cannot block payments to Wonga. As there is an agreement that was “signed” (basically the online agreement) then they have the right to take it and your bank cannot stop themIf you try and dodge Wonga and take all your money out, they can and will continue to take varying amounts out of your account at any time until the debt is paid. This could be months after. It’s done automatically, they try to take the full amount, then less, then less still until they get something, anything. It’s horrible but trueIf you don’t call and arrange a repayment plan, the interest will continue to accrue at a daily rate. From what I've read, it seems they can be a bit nasty and involve bailiffs, threaten court action etc if you try and ignore the debt. You’ll end up paying way more in the end. So, my advice in a nutshell, take out your LAST EVER loan with them, then make sure you arrange “pay day” a few days before you actually get paid. Let it default, then call them. They will hopefully then accept a repayment plan with frozen interest. I’m sure that the default does not bode well with your credit score, but then if we’re lending from Wonga, surely it’s poor anyways, right? Get them paid off monthly and break that cycleMuch love

 

 

Just wanted to thank you for posting this, I am currently struggling with wonga and it feels like your the only one when in this situation, I'm hoping I can arrange a payment plan with them as I do want to pay them back, but I'm guessing by your post it's better to defer the load to get their full attention, I will try and call first before this and see what they say. Thank you for your advice and hopefully I can get myself out of this depressing situation.

Link to post
Share on other sites

DO NOT call them. Only write to them or email them.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

I smelt one too when i first posted. But i prefer to give posters the benefit of the doubt. It's up to the admins to action posters.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

No, it seems on the level to me, if you read it Wonga did not agree readily, they only agreed when the money had been taken from the account.

 

You don't need to change banks, just account numbers and card details so that again isn't that fishy.

 

Again arranging the 'default' date to before your income is paid in is quite a sensible thing to do under the circumstances, at least ensures you have funds available that month.

Link to post
Share on other sites

Yea. But if you were wonga and you wanted to make it look like a regular poster did it, you would admit to some failings, so it wouldnt be completely obvious. Especially as they said they called wonga by phone. If theyre smart enough to know about this site, and have read other threads so they know what wongas like, they would know that you shouldnt talk to a creditor by phone.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

Very true, be interesting to see whether they post again, the other odd thing is somebody else new quoting a new post.... there are plenty of other posts on Wonga to quote.

 

Did anyone see that they want to 'educate kids into the credit alternatives' which I think is wrong, kids need to know that credit is not an automatic right and is not necessarily a good thing.

Link to post
Share on other sites

No. She meant the other poster that only had 1 post and that was in reply to another poster who was praising the PDL.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

No problems, I am convinced everyone is feeling the effects of this overcast unsettling weather, everyone I know is a bit grumpy and fed up.

 

One good bit of news though, my little (4lb 10oz) great nephew Elijah is home from hospital, he was born 7 weeks premature and is now out on day 18... only his mum, grandparents and big sister have cuddled him so far. He is still a bit frail but gaining daily.

Link to post
Share on other sites

  • 3 years later...

MeDe, I think you have already been asked to make contact with our admin department if you wish to post on our forum. Aside from which, posting on a thread with is over 3 years old and where the OP has not returned for some while seems to be a bit foolish ?

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2995 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...