I have been trying for the past two weeks to come to a repayment arrangement with WDA, but they the require a token payment to freeze the interest untill day i can make the first payment of the agreement.
I do not have to money to make the token payment and i explained this to them. They replied saying that with no token payment another months interest of £100 pounds would be added and £24 defaulf fee. This would make the monthly payment rise also.
I feel i am getting nowhere with WDA and wish to make a complaint with them. Does anyone have a template complaint letter i can send to them or any advice on what i should say to them in the complaint.
Any advice would be greatly appreciated. Thank You