Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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  1. #1
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    Question Nat West Bank Charges

    I am in the process of writing to the Nat West Bank for the return of charges amounting to £4,300. Their first response was to offer me £1,500 as a gesture of good willicon. I rejected this offer and received a letter from Stuart Higley increasing the offer to £2,400. I am just about to send another letter rejecting this offer. I am going to hold out for the full amount. Has anyone else had 2 offers from them? Why dont they just cough up the full amount instead of haggling? All these offer letters they are sending must be costing them a fortune at £38 a throw!!!!

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  2. #2
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    Default Re: Nat West Bank Charges

    Well you should consider yourself one of the elite.
    Most people only get one offer..... Some none at all.

    Follow the well-tried and tested procedures in this forum and you WILL get ALL of your bank charges back.

    Good luck with your claim.

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    Default Re: Nat West Bank Charges

    Why do you think I have had two offers? Do you think I will get a third?


  4. #4
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    Default Re: Nat West Bank Charges

    Why do you think I have had two offers?
    Just lucky, I guess.

    Do you think I will get a third?
    Yes.....When they settle. But you have a bit of work to do, first.

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  5. #5
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    Default Can someone please help

    I have received a second letter offer and have just posted off a letter declining their offer. What is the next step? Can anyone help?


  6. #6
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    Default Re: Nat West Bank Charges

    moneyclaim online and suing Natwesticon for the money. Please see the FAQ's which will guide you.


  7. #7
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    Default Re: Nat West Bank Charges

    Natty, how much will it cost me a file a claim. When can I file it and do I just follow the instructions online? Thank you for your help.


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    Default Re: Nat West Bank Charges

    OK guys. Not been on here for a few weeks because I just didnt have the cash to proceed further with MCOL. Have just issued claim online this morning so I guess its now a waiting game. Copies of schedule in envelopes to post to Natwesticon and courts on my way to work. Any advice would be appreciated.


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    Default Re: Nat West Bank Charges

    Thread moved to Natwesticon


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    Default Re: Nat West Bank Charges

    Thanks Olliebear. much appreciated.


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    Default Re: Nat West Bank Charges

    Hi Its AED, i only sent a copy of the schedule of charges to the courts, should i send one to Natwesticon aswell, also did you put in a covering letter to them


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    Default Re: Nat West Bank Charges

    Hi Amy. Yes I sent a copy to the bank and a copy to the courts both with a covering letter. To the courts, covering letter quoted claim number and then just a paragraph saying "I am enclosing a copy of the schedule of charges to be attached to the above claim. I have also sent a further copy to the defendent". The one to the bank quoted claim number and a paragraph saying "further to my recent correspondence, I have issued a Moneyclaim against you, ref: ....... and am enclosing a further copy of the schedule of charges for your records.

    Hope this helps.


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    Default Re: Nat West Bank Charges

    Thats great, thank you for your help, i will send one of on monday


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    Default Re: Nat West Bank Charges

    I issued my MCOL last week but now realise that there are more charges about to be added. What can I do about these? Is it too late to add them on?


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    Default Re: Nat West Bank Charges

    Hello. can anyone help?


  16. #16
    NATTIE
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    Default Re: Nat West Bank Charges

    You can amend the claim but that would cost you money. What some ppl do is wait until their claim is settled and start claim number 2 for the charges since MCOL.


  17. #17
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    Default Re: Nat West Bank Charges

    Thanks for your reply Natty. Ive read on other threads that if you start a second claim, they can close your account. Have Natwesticon ever closed anyone's acc?


  18. #18
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    Default Re: Nat West Bank Charges

    I;m not aware of it directly as a result of claiming money back, unless the account is managed by Credit Management Services, but that is what this department does, gets the overdrawn amount back and closes the account. However, I have seen a HSBCicon thread where the person appealed against the closure of their account and kept theirs.


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    Default Re: Nat West Bank Charges

    Seems to have happened here Natty - any thoughts?

    http://www.consumeractiongroup.co.uk...-nat-west.html

    Advice given is either my experience or my opinion and is given without liability. If in doubt, consult a qualified professional.
    If you PM me for advice I will only reply in your own thread

    Never under estimate your ability. I won over £17,000!
    For the full story - look here
    http://www.consumeractiongroup.co.uk...r-NatWest.html

  20. #20
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    Default Re: Nat West Bank Charges

    Hi Paul. You havent posted in last few day! Any news?



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