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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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Hello,

i am worried about court because I have received a letter from RLP saying that if they take me to court it will cost loads more.

 

I have been to see a solicitor and he said to pay because if I keep denying it and they have proof and take me to court I will have to pay their court costs which can be in the thousands.

 

I'm really reluctant to pay though because they sent my grandmother a letter and it was only when I showed them a copy of her passport

to show that she is 67 years old that they said they would suspend the case but that if she did it again they would reopen the case!

 

I know I did wrong but all she did was point to the items and it was me who took them.

 

I took full responsibility and they still wrote to her.

 

I hate them and they disgust me.

 

If I thought they would take me to court then I would pay because I can’t afford to pay thousands.

 

My solicitor has said that the claim has been issued.

 

Not sure what this means,

but really would like to find out if they will actually take me to court.

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Hi jonny

 

Welcome to CAG

 

You've got your own thread. What documents have you received? and from whom?

 

To date RLP haven't taken anyone to court, they do like to send out letter's which are speculative invoices.

 

I'm not sure what you mean by the following:- 'My solicitor has said that the claim has been issued.'

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Agree with Rebel - you say that the solicitor said that "....they will take you to court" then that the solicitor said that "...the claim has been issued". Which is true?

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

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He said that I have to give my defence by next week. He said that I can say that because I'm on benefits, I can't afford to pay, and that I need my car to take my grandmother to and from her hospital appointments. I haven't got any documents, but I don't know what documents my solicitor has.

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This doesnt make sense.

 

Have you received a claim form from the Court ?. or have you only received a letter from RLP ?

 

Many of us here would be very surprsied if you have actually received a court claim, for us to help you we will need more info, a scan of letters/court docs (with names & address redacted) would help.,

 

Benfits and cars/granmdmothers are irrelevant at this stage, lets deal with the facts.

 

Why do you not know what doc your solicitor has ?, surely the only docs he has are ones youve given them !?

Andy

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Hello, I too am worried about court because I have received a letter from RLP saying that if they take me to court it will cost loads more. I have been to see a solicitor and he said to pay because if I keep denying it and they have proof and take me to court I will have to pay their court costs which can be in the thousands. I'm really reluctant to pay though because they sent my grandmother a letter and it was only when I showed them a copy of her passport to show that she is 67 years old that they said they would suspend the case but that if she did it again they would reopen the case! I know I did wrong but all she did was point to the items and it was me who took them. I took full responsibility and they still wrote to her. I hate them and they disgust me. If I thought they would take me to court then I would pay because I can’t afford to pay thousands. My solicitor has said that the claim has been issued. Not sure what this means, but really would like to find out if they will actually take me to court.

 

RLP won't take you to court - they haven't suffered any losses.

 

You haven't really said what happened, but if you were stopped and any goods taken were recovered then it's difficult to see what the store's losses were. In general, you would not be responsible for paying any of the store's security costs

 

How much are RLP asking for? Most amounts they claim would be covered by the small claims court where costs cannot be claimed.

 

Any claim should have been sent direct, so you should know what is happening.

 

You will have to provide more detail of what has happened.

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Thank you for all your comments.

I called my solicitor and told him what you have all said.

 

He said that the claim is not against RLP but against TK Maxx and that if I want to deny liability

then there is a chance that the case will go to the fast track instead of the small claims court where I will have to pay TK Maxx costs if I lose.

 

He said that once he has submitted my defence the court will give him a date for the hearing when we find out which court it is in.

 

I asked him why I didn't get the forms and he said because he is my solicitor and that everything has to go to him.

 

He also said that he is acting pro bono so I won't have to pay any solicitor costs but that the amount would be higher.

I know he's (the solicitor) not trying to [problem] me because he's a friend of a friend.

 

He said that they have offered to close the case if I pay £100.00 and he thinks I should pay because otherwise it will be more.

 

He is going to send me a copy of the claim.

 

Really don't know what to do...

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Hi, 2 grumpy, I think your information about going to court is out of date. I've also received court papers about a shoplifting in TK Maxx and the amount they are now claiming is the original £137.50 plus £80 court fees and £35 solicitor fees, so the bill is now £252.50. I looked on RLP's website and they show the cases they have taken to court recently. I don't know what to do now because one person has to pay £1900.00. I wish i'd paid the £137.50 now. I don't know what to do either :(

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Seems to be some confusion here, No-one has ever actually seen a legitimate court claim from RLP, so would be very useful if the above posters would scan and post up the claim forms.

 

It is worth noting that claims under £5000 are allocated to the small track (where costs are limited to smallish fixed costs), as far as I'm aware denying libailty doesnt mean the case will go on the fast track, in fact, I'd strongly argue that it shouldnt, after all, the small track is 'designed' for low cost claims such as this.

 

No-one has any idea whether any of the court claims on the RLP are indeed true , there is no way of check county court claims, so they may all be fabricated.

 

Jonny..You still seem a bit confused as to what exactly your solicitor is doing, you really should be kept inthe loop and see all the forms, all he is doing at this stage is just the basic form filling that really anyone can do, its not that difficult.

 

Andy

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yes come-on

 

POST THE COURT PApers

 

urm.......thats two people saying they have them BUT NO PROOF YET..

 

here's the link to post up your PROOF

of court papers. or claim forms...

 

scan the required letters/agreements/sheets

as a picture[jpg] file

remove all pers info inc barcodes etc using paint program

but leave all figures and dates.

 

goto one of the many free online pdf converter websites

it would be better to upload a multipage pdf

than many single ones

or if you have PDF as an installed printer drive use that

or use word and save as pdf

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

NB:you can set where it goes in the post by hitting insert inline.

then hit reply button

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi, 2 grumpy,

I think your information about going to court is out of date.

I've also received court papers about a shoplifting in TK Maxx and the amount they are now claiming is the original £137.50 plus £80 court fees and £35 solicitor fees, so the bill is now £252.50.

 

I looked on RLP's website and they show the cases they have taken to court recently.

 

I don't know what to do now because one person has to pay £1900.00.

 

I wish i'd paid the £137.50 now.

 

I don't know what to do either :(

 

they HAVEN'T taken anyone to court

 

those reports are NOT TKmaxx

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Anyone getting court papers for a claim initiated by RLP should definately contest the entire amount.

 

If the store is doing it, then you should also contest the entire amount, but make a cpr request to get all of the information and details and a breakdown of the amounts claimed.

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Hi, 2 grumpy, I think your information about going to court is out of date. I've also received court papers about a shoplifting in TK Maxx and the amount they are now claiming is the original £137.50 plus £80 court fees and £35 solicitor fees, so the bill is now £252.50. I looked on RLP's website and they show the cases they have taken to court recently. I don't know what to do now because one person has to pay £1900.00. I wish i'd paid the £137.50 now. I don't know what to do either :(

 

1. The cases RLP took to court - and there are very, very few of them - all relate to employee theft.

 

2. Post up the court papers so we can see them.

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Thank you for all your comments.

I called my solicitor and told him what you have all said.

 

He said that the claim is not against RLP but against TK Maxx and that if I want to deny liability

then there is a chance that the case will go to the fast track instead of the small claims court where I will have to pay TK Maxx costs if I lose.

 

He said that once he has submitted my defence the court will give him a date for the hearing when we find out which court it is in.

 

I asked him why I didn't get the forms and he said because he is my solicitor and that everything has to go to him.

 

He also said that he is acting pro bono so I won't have to pay any solicitor costs but that the amount would be higher.

I know he's (the solicitor) not trying to [problem] me because he's a friend of a friend.

 

He said that they have offered to close the case if I pay £100.00 and he thinks I should pay because otherwise it will be more.

 

He is going to send me a copy of the claim.

 

Really don't know what to do...

 

£100 is not going to be fast-tracked.

 

Without you scanning a copy of the court claim we can't really help much more

 

n.b. what type of work does your solicitor normally work in?

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My solicitor told me he sent me the papers on Fri, so they should be here by tomorrow at the latest.

 

I asked him about what you have all said and he said that TK Maxx have already applied to the court for damages and that I need to make a decision about the case this week.

 

I don't appreciate the slurs against my solicitor.

 

He is a genuine bloke and helping me as a friend.

 

He also said that the cases shown online on RLP's website are public record and hardly likely to be made up.

 

I'll post the claim forms when I get them but I think I'm just going to pay.

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My solicitor told me he sent me the papers on Fri, so they should be here by tomorrow at the latest. I asked him about what you have all said and he said that TK Maxx have already applied to the court for damages and that I need to make a decision about the case this week. I don't appreciate the slurs against my solicitor. He is a genuine bloke and helping me as a friend. He also said that the cases shown online on RLP's website are public record and hardly likely to be made up. I'll post the claim forms when I get them but I think I'm just going to pay.

 

Hello again.

 

You asked the guys here for their opinions and they've told you. Depending on what the claim forms say, hopefully they will have more advice for you and then you may have to decide between the advice here and your lawyer friend.

 

I'm happy to be proved wrong, but I don't remember anyone from this forum who received the same advice as the guys gave you ending up in court with RLP. You don't say how many similar cases your lawyer has dealt with.

 

Your friend may be right that the cases on the RLP website aren't made up, but the point being made here. was that the cases seemed to relate to theft by employees and not members of the public.

 

My best, HB

Illegitimi non carborundum

 

 

 

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My solicitor told me he sent me the papers on Fri, so they should be here by tomorrow at the latest. I asked him about what you have all said and he said that TK Maxx have already applied to the court for damages and that I need to make a decision about the case this week. I don't appreciate the slurs against my solicitor. He is a genuine bloke and helping me as a friend. He also said that the cases shown online on RLP's website are public record and hardly likely to be made up. I'll post the claim forms when I get them but I think I'm just going to pay.

 

The advice you will get on here is DIRECTLY related to what the court claim forms say, like Ive said earlier..NO_ONE HAS EVER SEEN A VALID CLAIM FORM FROM RLP/TK MAXX, thats why people are very curious to see one.

 

If you are determined to pay and already have a solictor, Im a bit puzzled as to why you are asking for advice, its no skin off your Solicitors nose if you pay up, it wont cost him anything but it may not be the right choice.

 

Why do you need to know this week, IF a valid court claim has been served, you have 14 days or even you send an acknowledegemnet of service (which you or your solicitor SHOULD of done) you will have 28 days before you send in a defence, even then its only the begininng there wil still be allocation.

 

Andy

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My solicitor told me he sent me the papers on Fri, so they should be here by tomorrow at the latest.

 

I asked him about what you have all said and he said that TK Maxx have already applied to the court for damages and that I need to make a decision about the case this week.

 

I don't appreciate the slurs against my solicitor.

 

He is a genuine bloke and helping me as a friend.

 

He also said that the cases shown online on RLP's website are public record and hardly likely to be made up.

 

I'll post the claim forms when I get them but I think I'm just going to pay.

 

have already applied to the court for damages ...........

 

 

really

 

something smells here.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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