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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Minicredit/Opos


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Please help!

 

First, I must confess to being a bit of an ostrich over this.

 

Last year I took out a minicredit loan. Same story as many on here. I applied for £100 and got £80 straight away because they took the other £20 in fast payment fees. Bloody cheek! I wasn't even given the option.

 

Then came the day of reckoning and I couldn't afford to pay it back (£127 at this point).

 

Then the emails and letters came threatening doorstep visits, for which they bumped the charges up by £100 each time. The visits never happened.

 

Within a few weeks the debt was standing at around £812.

 

I sought answers on this forum and duly sent emails to minicredit offering the original loan + 1 month's interest. I wrote roughly every other day for about a couple of weeks. I received no replies and didn't hear from them again.

 

So I buried my head in the sand once more.

 

Some time towards the end of last year (can't remember when exactly) I received a letter or 3 from Fredrickson's but ignored them. My head was well and truly in the sand by then.

 

Then I heard no more.

 

Within the last few weeks Opos have been in contact, both through email and in writing. The emails wanted me to phone them and I emailed back to say I didn't do phone calls and if they had anything to say to me they could put it in writing. The emails, btw, didn't say anything, just phone this number quoting this reference. Until the physical letter arrived through my letterbox I hadn't a clue who Opos were representing.

 

Since then I have received 2 more letters, the most recent one today and decided it was time to remove my head from the sand and deal with it.

 

Today's letter is the Final Notice of Intent, and they're threatening court action. I say bring it on, because how are they going to justify the charges and the way the debt has risen from £80 to £812?

 

I really need to deal with this now.

 

Please can someone suggest a course of action and what I should be saying to these scoundrels. Also are there any templates I should be using, for quoting the right sections of laws etc.?

 

Your help would be very much appreciated.

 

Thanks.

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Technically you can get around it by saying they never gave you the stated loan in full in the first place, and they took out administration charges that were never stated or agreed upon.

 

Don't worry about court action. These [EDIT] artists will never take you to court. They know that they would lose.

 

As for Opus, you might be keen to know that they are just Minicredit acting under another name under the guise of their own DCA.

 

Take a deep breath, relax, and have a look at some of the threads on this forum. There is some good information and will put your mind at ease.

 

As for doorstep collectors, send a letter by recorded delivery or email to OPus, stating the following " In reference to Account number : xxxxxxxx, i hereby withdraw all permission under common law for you or your representatives to set foot on any part of my property(s). Should this order be broken, you will be commiting trespass and further action will be taken including police attendance. Yours sincerely xxxxxxx "

 

Make sure you type the name and not sign it in pen. This will deal with the doorstep collector letters.

 

 

As i said, give the forum and related ones on this site a good read. There is some very useful information across this entire site that will take a lot of stress off your back.

Edited by ims21

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Keep to it. Minicredit/OPOS/DERS are the SAME company. It is why they and their kin are currently under investigation. File a complaint with OFT and FOS.

 

And make sure that EVERYTHING is communicated in writing. If they call you, you can answer, but make sure you clearly state that you are unwilling to converse on the call and any and all communication must be done in writing. Then hang up on them. Send them a letter to this effect to. If they continue to call, then add this to your complaint to the OFT and FOS. This will be classed as harassment.

 

Im not 100% sure either, maybe someone else can clarify, but when you start a dispute on the account then they have to suspend all interest and charges. They wont take it to a real DCA or county court as they know they wont have a leg to stand on, as they make up the charges as they go along. In this forum alone, there was a person who took out a £100 loan, and 10 days later it had rocketed to over £300.

 

The first experience i had with these idiots was with my sister, but after reading up on some things, its clear who has the most legal standing. yes, i got a few things wrong in a couple of posts on here, but a quick call to the national debtline soon gave some good advice.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Good luck! My sister has already paid off the initial loan plus almost a months interest. WE have the notarised bank statement to prove it. However, theyre still demanding over £1k in "interest and administration charges". Suffice to say that they will NEVER see that money.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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I've contacted OPOS by email asking to pay what I owe but have been ignored.

 

They will ignore you. Thats why you need to keep as much written evidence as possible AND submit those complaints. They will try to contact you by phone or they will say they wont correspond in writing, but this is purely a scare tactic so they dont leave a trail that can be tracked by the investigating agencies.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Thanks for your replies. I didn't know Minicredit were also in the same camp as Opos. I'm sure I've received a letter in the dim distant past from Opos relating to another debt that isn't minicredit related. And Minicredit did pass on to Fredricksons first, before Opos.

 

Has anyone actucally had any experience of the next stage, which according to the letter is court action?

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Ignore it. They wont take you to court. They dont want a court to see the obscene and completely random charges that they add to your account. Stick to your guns with what has been said before. THat way, IF they ever do take you to court, you have a complete trail of what has happened, and a judge would side with you.

 

The letter that talks about taking you to court is simply a scare tactic as i mentioned previously. LOTS of companies/DCA's do this, not just loan companies.

 

If you get passed to fredricksons or Bryan carter, then scan this site, as there are a lot of ways to deal with them. Also note that when you make a complaint with the OFT, they usually contact minicredit, who will then get in touch with you to offer a very very reduced repayment offer.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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  • 4 weeks later...

i have received a letter this morning from opos regarding my mini credit debt i owed 350 and now its gone up to £1170 i started a dmp with a company called back to credit as i took out more than 1 payday loan but i was really struggling with the payments so have changed to money debt credit and they have lowered my payment to nearly half,the thing im more worried about is that they are saying i havent paid nothing off my account when in reality 1 payment shud have got to themthe whole issue of owing what i do is really getting me down and i cant sleep at night so am on tablets,i fear knocks at the door in case its from a debt company any advice would be appreciated

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Dont let them worry you. They try everything they can to get you feeling like this so they can say and force you to do anything. As for them coming to your door, send them a simple letter saying you withdraw the right for them or their representatives to come, and if they ignore it, the police will be called for trespass and harassment/intimidation.

 

The first step to getting things under control is to get a level head about the situation. If you let them start dictating what you can and cant do, youll never get things sorted out. Remember, PDL's are the lowest priority debt you can think of. The absolute worse that can happen is that they get a CCJ on your credit file, and even then theyd have to go to court, where you can submit a defense and tell the judge exactly what theyve done and how its affected you. They cant just walk in and do what they like or take your things.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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I think theres one on these forums. Click here

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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  • 8 months later...

lol not to add any stress to anyone but a bit of friendly competition cant hurt, i loaned £100 from minicredit and now im on £1062 from opos debtboys

 

thing is the 80 i actually recieved £50 of it got swallowed by bank charges so in reality £35 landed me £1062 debt

 

 

All the best with your disputes,

 

Brian~

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Just had a call from DERS regarding my Minicredit loan. First it was Opos now these muppets!! Made out it had just been brought to his attention that my account was in default and that he was prepared to do me a big favour, even though he shouldnt be, and that he would accept £5 a fornight............there was a catch though......only on the provision that i gave them my debit card details!!! I said i didnt want to but i was more than happy to make alternative payment arrangements, pretty much as i had been doing so with Opos, making a direct payment into their account, but he said that he had to have my bank card details or no deal!!! I asked him for his contact details, which he gave, but he said that if i didnt agree there and then, then the offer to accept lower payments would be revoked and they will send someone round to my property!! What do i do? did i do right in refusing my bank card details?

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you shoud write them a letter stating they have no right to call at your property and all future contact should be made in writing

 

i saw a funny website, the guy sent a letter to deb collecters stating if they came to his property again they would be charged the full amount of the bill, he got a letter back saying the account had been passed back to the client

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