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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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JSA to ESA?


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Ive been claiming JSA for just over a year....currently on Work Programme.

 

After suffering with a multitude of symptoms for over 3 years, I have recently been diagnosed with a growth on my spinal cord which will require surgery at some point in the very near future.

 

Im totally at a loss with how to proceed benefits wise.....when should I change over to ESA if at all? I have no idea how long recuperation will take after surgery, with my Dr providing me with a " you will either be fine and continue with life as normal, or we teach you to walk again..." answer

 

Also as I am part of the Work Programme on JSA, does this mean I continue on it when

 

claiming ESA?

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You should claim ESA at the point where you cannot honestly describe yourself as "fit for, available for, and actively seeking work." Those are the requirements for JSA and if you don't meet them you shouldn't claim it. So I suppose it's up to you, with input from your doctors. You'll need medical certificates from your GP or other doctor to claim ESA, in which he or she will have to say that you're not able to work.

 

You will not continue on the Work Programme when you claim ESA - this only applies to those on JSA.

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You should claim ESA at the point where you cannot honestly describe yourself as "fit for, available for, and actively seeking work." Those are the requirements for JSA and if you don't meet them you shouldn't claim it. So I suppose it's up to you, with input from your doctors. You'll need medical certificates from your GP or other doctor to claim ESA, in which he or she will have to say that you're not able to work.

 

You will not continue on the Work Programme when you claim ESA - this only applies to those on JSA.

 

I was on the work programme when I stopped claiming JSA and made a new claim for ESA currently on the assesment rate and I am still on the Work Programme and unless I go into the support group which is highly unlikely I believe I will stay in the work programme. I am myself unsure if this is standard practice although my work programme provider has made out as though it is and as far as I am aware the dwp has sent my wp provider letters informing them of my benefit changes. i.e. JSA to ESA.

 

I am really not sure how it works as the Work Programme technically lasts 2 years so that even if you are on JSA and then find work you are still technically on the "programme" until your two years is up and your work programme provider can keep tabs on you and call up your employer etc and potentially interfere if it looked like you might lose your job inside of those two years as this would potntially affect the bounty they could collect from the government on you.

 

As for the switch to ESA I am not sure, I think once your on the programme your on it however if anyone know different please let us know. I for one feel it is rather unfair to be going though what I am with my health at the moment being on ESA and getting medical treatment and still being issued random mandatory work activity my my work programme advisor which I am not even sure he s allowed to do when I am claiming ESA. It's some thing that needs to be cleared up really.

 

Best thing is to speak to your GP and see what he thinks if he wants to go ahead with treatment and is happy to write you say a 6 month line then I would apply for esa then cancel your JSA after and start the process. You may fail but you can I believe always appeal and reapply. In your case I believe timing will be key so speak to your GP in the first instance.

 

Good luck!

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I was on the work programme when I stopped claiming JSA and made a new claim for ESA currently on the assesment rate and I am still on the Work Programme and unless I go into the support group which is highly unlikely I believe I will stay in the work programme. I am myself unsure if this is standard practice although my work programme provider has made out as though it is and as far as I am aware the dwp has sent my wp provider letters informing them of my benefit changes. i.e. JSA to ESA.

 

This is not correct. The Work Programme does not exist for ESA. You are not required to participate in the Work Programme while claiming ESA.

 

As for the switch to ESA I am not sure, I think once your on the programme your on it however if anyone know different please let us know. I for one feel it is rather unfair to be going though what I am with my health at the moment being on ESA and getting medical treatment and still being issued random mandatory work activity my my work programme advisor which I am not even sure he s allowed to do when I am claiming ESA. It's some thing that needs to be cleared up really.

 

Your work programme adviser is not allowed to issue mandatory work activity while you are on ESA. It doesn't need "cleared up" - the law is already clear. You need to take action about this, and I'd start by contacting the DWP (not your provider) and explaining the situation.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

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This is not correct. The Work Programme does not exist for ESA. You are not required to participate in the Work Programme while claiming ESA.

 

 

 

Your work programme adviser is not allowed to issue mandatory work activity while you are on ESA. It doesn't need "cleared up" - the law is already clear. You need to take action about this, and I'd start by contacting the DWP (not your provider) and explaining the situation.

 

Okay, thanks for this I have obviously been misled by my work program provider about this. It is hard to know if they are deliberatly misleading people or if they just don't know what they are doing!

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The advisers for these companies are not benefit trained - when I worked for the DWP I would sometimes find that people had been given incorrect advice by these staff. It's not always their fault. Often, they are simply out of their depth.

 

So call the DWP and ask for a callback, if necessary, from the ESA processing staff - the people who answer the phones are well-meaning, I'm sure, but aren't always benefit trained.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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Work Programme staff are contracted out staff in my area.

 

I understand if you are on ESA you should not be subject to the Work Programme.

 

If you complain to the DWP and local MP about the Work Programme 'intrusion' into your life then they sometimes back down.

 

I've just been put onto this and am watching the threads about it.

 

Week after week I have more than fulfilled my 'work criteria' and been 'told off' for applying for more jobs than I should, so now going onto the Work Programme I have highlighted to the adviser that I am more than capable of jobhunting unaided and in fact am actually qualified and experienced to do their job... so that is the outcome I want!

 

As stated in this thread, it is all about tick box culture, 'checking up' on people in a way that is very much AGAINST their best interests - yes, some claimants will need a lot of support, others less, so why not work it on that basis - but - like everything else this government does, it works on the 'lowest common denominator' basis rather than the 'highest common factor', the HCF being 'there are very very few full time viable jobs available'.

 

I too may be put onto ESA due to health reasons (arthritis, insomnia and thyroid problems) so any changes are relevant to me.

 

If you want me to ask at my local 'Prospects' centre (which was the old Job centre at one time) about ESA rules I can do and see if there is a consistency in the advice generally given.

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The advisers for these companies are not benefit trained - when I worked for the DWP I would sometimes find that people had been given incorrect advice by these staff. It's not always their fault. Often, they are simply out of their depth.

 

So call the DWP and ask for a callback, if necessary, from the ESA processing staff - the people who answer the phones are well-meaning, I'm sure, but aren't always benefit trained.

 

I will need to try and find out what it is they can and cannot issue me with regarding "mandatory activity" I have been trying to find something definative online today but I can't.

 

I have a letter from my work programme provider now in front of me sent out this week with the words mandatory work activity all over it stating that I have to give them evidence on my next appointment of what I have been doing to look for a job and on the state of my health. It states that if I fail to do these my benefits could be affected.

 

Again the fact that I was on JSA and on the work programme when I applied for ESA may be confusing the issue for all involved making mine and the OP's case more unusual.

 

It was in fact my WP advisor that encouraged me to apply for ESA when it became apparent that my health was very poor but now I feel that it is almost as if they expected to cut me some slack for a couple of weeks for me to get 100% in 2-4 weeks and now they seem to think even though I am still on ESA that I should be starting to look for fulltime work again. It's not possible I need some time to get better before I can go back to volunteering or part time work.

 

I would like to wait to find out if I am successful in getting ESA before I contact the DWP or my WP provider on this however I am not sure what my position wll be if I fail and decide to appeal. Are they able to issue madatory work activity while I am appealing?

 

Sorry if this is hijaking the tread but I think it is relevent to the OP.

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It is likely that your provider has not been informed of your switch from JSA to ESA, and that's why you're still getting letters from them about the Work Programme. From a DWP processor's point of view, notifying the provider is an easy thing to forget. Not that that makes it OK, but it happens.

 

While you are on ESA you can be asked to attend up to six Work Focused Interviews, unless you are placed in the Support Group, in which case attendance at these interviews is voluntary. You can't be forced to work or undertake training as a condition of receiving ESA. The only way these interviews can result in a loss of your benefit is if you fail to attend them.

 

This also applies while you are waiting for any appeal outcome relating to ESA, unless, of course, you go back on JSA during that time.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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It is likely that your provider has not been informed of your switch from JSA to ESA, and that's why you're still getting letters from them about the Work Programme. From a DWP processor's point of view, notifying the provider is an easy thing to forget. Not that that makes it OK, but it happens.

 

While you are on ESA you can be asked to attend up to six Work Focused Interviews, unless you are placed in the Support Group, in which case attendance at these interviews is voluntary. You can't be forced to work or undertake training as a condition of receiving ESA. The only way these interviews can result in a loss of your benefit is if you fail to attend them.

 

This also applies while you are waiting for any appeal outcome relating to ESA, unless, of course, you go back on JSA during that time.

 

In my case my it was an advisor from my work programme provider who advised me to apply for ESA and they then verbally confirmed to me that they had recieved a letter from the DWP that I was now getting ESA (Assesment) rather than JSA so they definetly know I am on ESA. I haven't had any call to go to the JCP for a work focused interview I guess because I am already at the Work programme.

 

It is possible they just don't understand the rules on the different benefits. I am just concerned as I am not yet fit to be seeking work at all an yet I am concerned if I don't do as the letter instructs me I could lose my benefits which are the only money I have to live on however once I signal that I am prepared to look for work they could take that as a red light that I am ready to work when I am not.

 

Thank you for clearing this up for me that I am not obliged to apply for work at the present time while on ESA.

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  • 1 month later...
I was on the work programme when I stopped claiming JSA and made a new claim for ESA currently on the assesment rate and I am still on the Work Programme and unless I go into the support group which is highly unlikely I believe I will stay in the work programme. I am myself unsure if this is standard practice although my work programme provider has made out as though it is and as far as I am aware the dwp has sent my wp provider letters informing them of my benefit changes. i.e. JSA to ESA.

 

I am really not sure how it works as the Work Programme technically lasts 2 years so that even if you are on JSA and then find work you are still technically on the "programme" until your two years is up and your work programme provider can keep tabs on you and call up your employer etc and potentially interfere if it looked like you might lose your job inside of those two years as this would potntially affect the bounty they could collect from the government on you.

 

As for the switch to ESA I am not sure, I think once your on the programme your on it however if anyone know different please let us know. I for one feel it is rather unfair to be going though what I am with my health at the moment being on ESA and getting medical treatment and still being issued random mandatory work activity my my work programme advisor which I am not even sure he s allowed to do when I am claiming ESA. It's some thing that needs to be cleared up really.

 

Best thing is to speak to your GP and see what he thinks if he wants to go ahead with treatment and is happy to write you say a 6 month line then I would apply for esa then cancel your JSA after and start the process. You may fail but you can I believe always appeal and reapply. In your case I believe timing will be key so speak to your GP in the first instance.

 

Good luck!

you have been misled.

you DEFINITELY do not need to attend ANY wp appoitment while you are on ASSESSMENT phase of ESA.

the WP providers do not know this and might tell you otherwise but you can simply check with jobcentre plus.

it does not matter whether you were on WP on your previous JSA claim or not.

 

that being said;when your esa claim is finalized and if they put you on work related activity group,you can be referred to work programme,but it will be different than WP for people on JSA and you will not be asked to apply for a job.let alone asking you for attending mandatory work placements.

 

if they put you on support group then you will not be referred to WP at all.

 

I am %100 sure about what I said above.

good luck.

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This is not correct. The Work Programme does not exist for ESA. You are not required to participate in the Work Programme while claiming ESA.

 

 

 

Your work programme adviser is not allowed to issue mandatory work activity while you are on ESA. It doesn't need "cleared up" - the law is already clear. You need to take action about this, and I'd start by contacting the DWP (not your provider) and explaining the situation.

please read my post above.

unfortunately work programme DOES exist for ESA.but not in this situation.(yet)

ESA claimants are devided in two groups : either support group or work related activity group,those in support group will not be referred to wp,but those (majority) on work related activity group can be referred to WP.

while a persons claim is being decided and they are receiving only the basic rate they Do not need to participate in WP.

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You are not required to attend the appointments at the work programme whilst you are no longer claiming JSA however you are "contracted" to the providers for a 2 year period, and during any time in that 2 year period that you are not in receipt/claiming JSA they are still able to keep in contact with you regardless of whether you have found work or claimed an alternative benefit.

Eventually you may become part of the work programme again during a claim for ESA but this will only be considered if you are place in the WRAG.

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Curren tly those in receipt of carers allowance or those with an underlying entitlement do not have to attend the Work Programme however of you were previously on JSA and part of te Work Programme they will still keep in contact for the duration of heor 2 year contract.

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you have been misled.

you DEFINITELY do not need to attend ANY wp appoitment while you are on ASSESSMENT phase of ESA.

the WP providers do not know this and might tell you otherwise but you can simply check with jobcentre plus.

it does not matter whether you were on WP on your previous JSA claim or not.

 

that being said;when your esa claim is finalized and if they put you on work related activity group,you can be referred to work programme,but it will be different than WP for people on JSA and you will not be asked to apply for a job.let alone asking you for attending mandatory work placements.

 

if they put you on support group then you will not be referred to WP at all.

 

I am %100 sure about what I said above.

good luck.

 

Thank you for your advice that is really helpful to me and to many others I am sure. I was placed in the Support Group for ESA for 6 months so I am no longer attending the work programme. However what I am unsure of is what will happen at the end of these 6 months? If when I am reassesed I am found fit to work and placed on JSA or on the WRAG portion of ESA will I automatically be entered back into the work programme? Or would if I applied for JSA would I have to wait for x amount of months until I was refered back to the programme?

 

Thank again!

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No if you reclaim JSA at any time within 2 years of your original referral date you are referred directly back to them.

 

Hi thanks for this info, do you have any direct links to any policy documents or legislation which confirms this? I would like to have this cleared up as I was also told by a someone else that being moved to ESA support group meant that I was off the work programme and that if I do claim again for JSA at the end of my time on ESA SG as it is over 6 months since my last claim ended it would be treated as a new claim altogether.

 

I am sure the documentation on this must be available to the public somewhere but I have no idea where to start looking!

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I'm not certain where to locate this information apart from at work sorry, but as an individual you are entered into a contract with the provider for a 2 year period, once you terminate the claim for JSA for what ever reason the providers will attempt to maintain contaxt with you for the duration of the 2 year contract. In the event that you are required to sign for JSA again within that 2 year period you are referred directly back to the workprogramme that you were originally referred to.

http://www.dwp.gov.uk/docs/the-work-programme.pdf

although this link to te leaflet refers to customers securing and remaining in employment it does cover the 2 year contract.

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Many thanks for posting the document, as I am in a work programme (on JSA) but have found some voluntary work which may lead to full time work under my own initiative would the work programme people get a payment for me going into work - it would be very unfair if they did as they have not found me work, I found it via a casual contact.

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Sillygirl if you close your claim at the JCP statimg that you have found work by completing your ES40JP or ES40sJP then you can omit the employer details just declare starting work, in the employer part state "prefer not to say" and then complete the rest of the es40 (very important to state if it will last 5 weeks or more to qualify for the automatic HB run on and Job Grant payment).

By not declaring the employer the providers will not know who you have started with, as although I never disclose the employer information to the providers on the WP07b they still phone the office to ask for the information (I always refuse to disclose) and I state that the relevant paperwork has been sent and no further information can be disclosed by telephone but if they want to put it in writing then when received we can only disclose the information that is held!

Unfortunately they will still be able to claim their fee for "helping you back in the labour market" but they won't be able to contact them to check up on you to claim their extended fees that they receive after 3 months, 6 months etc up to 2 years! Also you do not have to answer any teleohone calls or reply to any letters, after all you pay the bill and can choose who you speak to and the same with their keepping in touch letters.

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If the ES40 states or the LMS conversation from the In To Work Team the name of the employers then of course the JCP know, however in that case I still refer the WP07b to the provider and simply state claim closed found work without divulging the name of the employer.

 

It is safer for the customer not to divulge the employer details if they do not want the providers to know and make contact.

 

If the details are noted as prefer not to say then there is still a signed declaration that a customer has found work and is closing their claim so that is actioned accordingly but of course as no details are know they cannot be disclosed to the providers at any stage, however if these deatils are declared then of the provider makes a written request, the JCP are required to notify who the customer is employed by.

 

 

 

Why do I feel like I am having to justify myself today:???:

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