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    • No I have not. I will probably do that
    • Based on ECP's previous, what will definitely happen is this. They will send more idiotic letters. After they will send a Letter of Claim, and it is essential that your brother replies at this point to this to show them he would be big trouble in court. Next it is highly likely (but not certain) that they will crawl back under their stone and that will be the end of the matter. The slight worry is that if they do do court it will seem a likely story to a judge that your brother has no connection to the ticket, when it was him who appealed and replied to the Letter of Claim.  Indeed I think it would seem the lot of you were playing games with ECP and with the court by getting unconnected people involved and then later deny they were involved. So be aware there is that slight risk. You talked about "a mess" in your first post, and you weren't wrong. Someone hires a car and gets a ticket.  There is an appeal.  Who appeals, the hirer?  No, the hirer's mate's son.  Obvious! There is an approach for help to a consumer website.  By the hirer?  No, by the hirer's mate's son's brother! This is so damn silly and totally avoidable. Anyway, it seems the decision has been made for your brother to carry the can so whatever consequences will ensue will ensue. 
    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Summer 2012


babybear39
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Anyone got any ideas about a summer 2012 meet?

 

I's say Brum again or Wales.

 

Can put up at least 10 people at my house and there's a new Premier Inn 6 miles away which has it's own pub/restaurant and another decent pub/restaurant ten minutes walk that does very good food for excellent prices...

 

Anyone up for it?

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Hi, BB,

 

Hope you're well.:-)

 

I'll keep an eye on this thread, if it ends up in Cardiff and we're well enough to be there at the time, we'll come.

 

All best,

H.xx

That the birds of worry and care fly above your head, this you cannot change. But that they build nests in your hair, this you can prevent. --- Chinese proverb

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Hi, BB,

 

Hope you're well.:-)

 

I'll keep an eye on this thread, if it ends up in Cardiff and we're well enough to be there at the time, we'll come.

 

All best,

H.xx

 

Hi H,

 

Not too bad considering...

 

Hope you and yours are well?

 

Kind regards,

 

BB x

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Hi H,

 

Not too bad considering...

 

Hope you and yours are well?

 

Kind regards,

 

BB x

 

Yes, BB, cheers for your kind offer.

 

We've been better (IB to ESA migration :madgrin: amongst the usual mithering/paperwork) but you've just got to hope it all turns out all right in the end, eh?

 

Take care, it would be lovely to meet you some day & buy you & a few other helpful CAGgers a pint:-)

 

Right, back to watching Cymru v. Ffrainc (from between my fingers....!)

That the birds of worry and care fly above your head, this you cannot change. But that they build nests in your hair, this you can prevent. --- Chinese proverb

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  • 4 weeks later...
Yes, BB, cheers for your kind offer.

 

We've been better (IB to ESA migration :madgrin: amongst the usual mithering/paperwork) but you've just got to hope it all turns out all right in the end, eh?

 

Take care, it would be lovely to meet you some day & buy you & a few other helpful CAGgers a pint:-)

 

Right, back to watching Cymru v. Ffrainc (from between my fingers....!)

 

Cardiff is a great night out and there are plenty of decent cheap city centre hotels including a travel lodge next to Walkabout :-)

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  • 3 weeks later...
  • 2 weeks later...
I've just been through the ESA ****e and been shoved in the WRAG group! FFS!!! How many times do they want me to die? I did it five times two years ago :roll:

 

Barstewards!!! Are you appealing? Do you know about the Benefits and Works website? We subscribe and it's the best £20 I've ever spent, though you can get just the guides for a tenner... with their help got transferred into the support group without a medical and OH's DLA renewal indefinitely, though the mithering starts again in a few years' time with PIP b*******... if I can help out at all please give me a shout...

 

take care, BB

That the birds of worry and care fly above your head, this you cannot change. But that they build nests in your hair, this you can prevent. --- Chinese proverb

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Barstewards!!! Are you appealing? Do you know about the Benefits and Works website? We subscribe and it's the best £20 I've ever spent, though you can get just the guides for a tenner... with their help got transferred into the support group without a medical and OH's DLA renewal indefinitely, though the mithering starts again in a few years' time with PIP b*******... if I can help out at all please give me a shout...

 

take care, BB

 

It makes no sense... DLA upped my award on the strength of the form alone! The reason they gave was that I'm a danger to myself and others all day!!!

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  • 1 month later...
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Actually, the only CAG meets I've been to have been Birmingham August 2009, 2010 and 2011. I rightly use my disabled person's rail card for discount on my travel, booked a room to share with other members to cut cost to a bare minimum and, apart from hotel breakfast spent for the three trips about £20 on food, £80 on drinks because I bought a few bottles of wine, £30 on taxi fares from train to hotel and back. ... For example: 2009, train fare £50, taxis £10, room for two £60, breakfast for two £20, internet £10 (which I didn't use). 2010 after my coma: train fare £50, taxis £10, room and breakfast for two £80. 2011: Train £50, taxis £10, room for three for two nights including breakfast £189.

Edited by caro
Comment about another cagger not paying her way.
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i never did thank you for proof reading my dissertation for my diploma on employment law babybear

 

but that was under a different user name if you care to remember

 

glad to hear from you again babybear

 

sending lots of love

Edited by caro
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i never did thank you for proof reading my dissertation for my diploma on employment law babybear

 

but that was under a different user name if you care to remember

 

glad to hear from you again babybear

 

sending lots of love

 

Hi, nice to hear from you again... Hope your dissertation was successful and the proof reading was up to scratch... Unfortunately even big and diverse community groups such as CAG have a life cycle/time-scale of any other comparable online communities. We can but try to understand such things and either move on or further diversify. That is up to the powers that be...

 

I lurk in the background and come out to help when I can...

 

THB, since my disabilities got so much worse I spend more time on those groups, though never losing site of this group...

Edited by caro
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i can understand what you are going through on your disabilities, i myself am just about to be made redundant through ill health retirement

 

can you remember in the old days of cag, we were a commnunity, everybody had an equal say.

if anybody made an error in their posting we had people like PT, john chriss, or peter barred educate us with good manners.

that how people started to learn things

now if you post in error you get people straight down your throat with abuse and a knowall mentality. you cant even air a voice or criticism without being moderated

the spirit of the forum has now gone, i doubt we will ever have that sense of community/family back again

 

once again

 

lots of love and all the best

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i can understand what you are going through on your disabilities, i myself am just about to be made redundant through ill health retirement

 

can you remember in the old days of cag, we were a commnunity, everybody had an equal say.

if anybody made an error in their posting we had people like PT, john chriss, or peter barred educate us with good manners.

that how people started to learn things

now if you post in error you get people straight down your throat with abuse and a knowall mentality. you cant even air a voice or criticism without being moderated

the spirit of the forum has now gone, i doubt we will ever have that sense of community/family back again

 

once again

 

lots of love and all the best

 

Sorry to read that you're being made redundant.

 

Personally, I think that the spirit of CAG will re emerge, how long it take I do not know...

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Sorry to hear that you feel like that BB. :-(

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Hi Babybear,

 

Just wanted to say hello!!

 

I have read lots of your post and always feal like you have given great advice, As you can see from my posts I haven't been here long but if what you're saying is true then it's a real shame and I have to admit I have seen some posts from peple who have jumped down peoples throats for the slightest error, there is no need but like Caro says they are know it alls!. I hope that this site doesn't dissappear because of a few nasty people.

 

All the best to you.

 

Myfamily.

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i was allways brought up with good manners, which is sadly lacking by some people

and i allways thought this was a self help forum, not a one man crusade

stifle free speach, stifle freedom

 

babybear

 

are you going to birmingham if the gathering is their

do you have to travel far due to your health

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With all that's been said, is there going to be a meet in Brmingham? If so, when/where and what time?

 

Babybear, with respect, leave all the negative stuff behind and lets get a meet set up, meet new people and have a good time.

 

We can't all be judged by 'other' Caggers and there are lots of people who have appreciated your input to their threads.

 

Be great to meet up :-D

Santander PPI X 2 **WON** claims on behalf of son (Oct 2010/ Mar 2011)

Citicard O/H (PPI) - **WON** Compound Interest Dec 2011

Citicard O/H (Charges) Bailiffs sent in August 2012

Barclaycard - **WON** Compound Interest Oct 2011

Monument - account information being sought for OH

Citicard - self - N1 submitted August 2012

Barclaycard - self - **WON** damages for non disclosure/information now rec'd. Aug 2012

Barclaycard - relation - Failed SAR sent 29/09/11

Halifax SAR sent 18/08/2011 for relation

LTSB - SAR sent 09/08/2011 for friend

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Any and all CAG meets have been and gone without a lot of us at least being informed...

 

There is no Birmingham meet this year as far as I know...

 

However, there have been other meets during the last year and especially three months; and the last three years in fact; in various parts of the country which were private. No worries, up to them...

 

It was the same in 2010 when I came out of the coma. As mentioned a callous b'tard made very ungracious comments about me of which it should have been lucky to not get a libel/defamation/slander suit slapped on it...

 

I was ostracised even though I made an innocent enquiry/joke and was absolutely viciously and vehemently slated...

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With all that's been said, is there going to be a meet in Brmingham? If so, when/where and what time?

 

Babybear, with respect, leave all the negative stuff behind and lets get a meet set up, meet new people and have a good time.

 

We can't all be judged by 'other' Caggers and there are lots of people who have appreciated your input to their threads.

 

Be great to meet up :-D

 

With the greatest of respect, I should have been in London today giving evidence to a parliamentary session. Due to ill health I was unable to attend, however, I did make a video for the session... I also appeared on the Sunday Politics Show and the six o'clock news... I am in no way negative, in fact the complete opposite, to the detriment of my own life and health...

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