Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
wondered if anyone could advise as to the best way to proceed
I have an Egg card and on the way to the airport last year i used it for the first time at a cash machine i then went on holiday for a week with the card in my pocket .
On returning home £2500 had been withdrawn using my card details from varies machines around the M25.
I complained to egg i was eventually told that the card had been used as the chip not the strip had been read and they would not refund the money as the PIN had been used as well ,despite trying they would not accept any responsibilty ,and as i have a loan with them i could not afford to rock the boat too hard .
After reading the forum i have finally decided that i should have chalanged the decision harder but do not know what to do next or have i left it too long
well if it wasn't you then you can't possibly let them charge you the money!! though be wary that they would probably close your accounts and demand any outstanding monies...You need to phone the police and get a crime number, though I'm not sure if it's too late. You then must inform Egg of the crime number and state that if they don't refund the money you will take them to court...I assume you can prove you were in another country at the time of the withdrawals and that you have no bank accounts with an extra £2500.00 lol
the implication here is that your card was cloned at the machine and your pin comprimised, if you can remember which machine it was I would guess the police would have some record of any dodgy dealings on it by now
if you used the card abroad it would help your case