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Hi, I recently had an estimated electricity bill from EDF that was far too small. I gave them new readings and a couple of days later received an additional bill. The first bill had the total units split pro-rata over the two prices that covered the period. The additional bill had all the units priced at the later and higher price, even though over half of these would have been used when the price was lower.
When this has happened before, the first bill has been cancelled and a replacement sent-this would though offer no advantage to the supplier. In my case the difference is pennies, but others with higher bills and all those that will pay for under estimates with the next bill will pay a lot more. EDF would of course gain by charging about 1.5p extra for every unit consumed.
Came here to claim some bank charges back and straight away lost some more
This is a good and valid point, As you said it usually is just pennies in differance.
If it exceeds 2 years then they cannot claim back that far on estimates anyway so it will never exceed a certain amount unless somone is a real high user and they were estimated as a very low user.
Usually though if you phone company and speak to somone who actually understands how the billing system works they will work somthing out with you like exgratia payment etc.
I am a consumer helping other consumers. Together we can and will make a differance. Please double check any information or advise I may give as I like yourself am learning as I go along in life.
1) give a small donation to this site to keep it going because without this forum I would know nothing.
2) Use your experience to help somone else on another thread.
Please do not PM me, my mail address is my username at this site address . I will not under any circumstances give out advise or help through mail, only on the open forum, however feel free to mail me to point me towards your thread and general talk etc.
I'm with EDF and noticed this - but as already noted, the actual loss to me was really pennies over the quarter. Bearing in mind they're still the cheapest around, I paid up and didn't comnplain - but I'm watching them¬
little village in wales no point putting it here no-one would have heard of it
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Re: EDF Energy cheating estimates
Im with EDF and this what happened to me.
Bought my home brand new in 2000. Every quater I dude with amachine came to read my meter, but EDF continued to use estimate bills. then in Jan this year I had a Bill for £1500 as they finally used the actual meter readings and that is what Id owed them over the last 5 years.
Im now paying £120 in gas bills alone and its crippling me!!!
Allyxia
KEEP FIGHTING FOR YOUR MONEY - EVEN WHEN IT GETS TOUGH
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EDF Energy cheating estimates
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