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    • No I have not. I will probably do that
    • Based on ECP's previous, what will definitely happen is this. They will send more idiotic letters. After they will send a Letter of Claim, and it is essential that your brother replies at this point to this to show them he would be big trouble in court. Next it is highly likely (but not certain) that they will crawl back under their stone and that will be the end of the matter. The slight worry is that if they do do court it will seem a likely story to a judge that your brother has no connection to the ticket, when it was him who appealed and replied to the Letter of Claim.  Indeed I think it would seem the lot of you were playing games with ECP and with the court by getting unconnected people involved and then later deny they were involved. So be aware there is that slight risk. You talked about "a mess" in your first post, and you weren't wrong. Someone hires a car and gets a ticket.  There is an appeal.  Who appeals, the hirer?  No, the hirer's mate's son.  Obvious! There is an approach for help to a consumer website.  By the hirer?  No, by the hirer's mate's son's brother! This is so damn silly and totally avoidable. Anyway, it seems the decision has been made for your brother to carry the can so whatever consequences will ensue will ensue. 
    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
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Humbug; they've even stopped the Christmas £10 bonus!


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Just got my award notice telling me what I will be getting to live on from April 2012. My ESA is going up from £99.85 to £105.05, but I won't be getting any more because the top up payment I also get to make up for the drop in income I got when changing from Invalidity Benefit to IB, is going down by the same amount.

 

And for the first week in December a Christmas Bonus of £0.00 will be paid.

 

I used to get £10 every Christmas, but I suppose they are looking for ways of funding tax cuts for those earning over £3000 a week. What fairer way of funding cuts for the best off than in true Tory fashion by taking money from the worst off?

 

I won't be sending DC or NC a Christmas card this year.

 

No sure if its being stopped for all the other qualifying benefits, or just Contribution based ESA. There is no mention of it on my wifes pension award letter, and not as yet had letters about my DLA and Carers Allowance.

 

Its bad enough the way they are treating the sick and disabled, but his is just mean. What's next on the agenda, special squads of "officers" on housing estates to take sweets of the children of single parents?

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http://www.direct.gov.uk/en/MoneyTaxAndBenefits/BenefitsTaxCreditsAndOtherSupport/On_a_low_income/DG_10018704

 

Christmas Bonus Who is eligible?

 

 

To get a Christmas Bonus you must be a resident in the UK, Channel Islands, Isle of Man, Gibraltar, any EEA country, or Switzerland. You must also be entitled to at least one of the following benefits in the qualifying week (normally the first full week of December):

 

  • Attendance Allowance
  • Carer's Allowance
  • Constant Attendance Allowance (paid under Industrial Injuries or War Pensions schemes)
  • Contribution-based Employment and Support Allowance (once the main phase of the benefit is entered after the first 13 weeks of claim)
  • Disability Living Allowance
  • Incapacity Benefit at the long-term rate
  • Industrial Death Benefit (for widows or widowers)
  • Mobility Supplement
  • Pension Credit - the guarantee element
  • State Pension (including Graduated Retirement Benefit)
  • Severe Disablement Allowance (transitionally protected)
  • Unemployability Supplement or Allowance (paid under Industrial Injuries or War Pensions schemes)
  • War Disablement Pension if over State Pension age
  • War Widow's Pension
  • Widowed Mother's Allowance
  • Widowed Parent's Allowance
  • Widow's Pension

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Yes I looked that up to, but that would be what applies now (christmas 2011) and does not include the changes due in April 2012.

 

They do make mistakes though, I was told I hd been awarded DLA for Life and Dave said they would look after the most vulnarable in society.

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I may have jumped the gun, but the way this government seem to be intent on destroying all that my father and grandfather fought for, I am always thinking the worst. it may be that I'm going to get it in relation to my DLA or CA, and not ESA, just that it seemed strange to make a point out of saying I would be getting £0.00 as a Christmas bonus.

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Okay the way it was explained to me is that benefits are ranked. Highest ranked benefit pays the bonus.

 

In the game of Benefit Top Trumps ESA main phase (i.e. in WRAG/SG) trumps DLA. Whilst DLA beats ESA in assessment phases.

 

2010 I got a Christmas bonus paid by DLA.

 

Didn't get one this year so phoned up DLA. DLA told me that as I'm in main phase ESA it's they who pay it.

 

Called ESA who said no it hasn't been paid expect a call back.

 

ESA call back 1, No your not eligible as although you get both Conts and Income ESA it's the Income one that takes president so you will not get one.

 

Okay I think fair enough DLA premiums each week or £10 a year ~ no contest really.

 

ESA call back 2 (10 minutes later), Sorry we were wrong and you do qualify for it.

 

Next thing you know a notice arrives through the post saying Congratulations here's £20.

 

So the moral of the story is...... I don't know!

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  • 9 months later...

I wonder if her £10 was combined in with either her IS or CA is that possible? She says her payments for those vary from week to week so she never knows what will arrive. She certainly hasn't had an individual payment of £10 at all.

 

Did everyone get theirs as a separate individual payment of £10 or was their paid with their benefit?

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Got mine for the first time this year, it arrived separately.

I know I've asked a couple of times but am yet to procure an answer. Why is the bonus paid to CB ESA claimants but not to IR ESA claimants? I would have thought the latter needed it more.

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Mine was in with my regular payments

 

Did you get a letter saying it would be in with your payments or you just noticed the extra tenner so you knew it was there? And what was the payment it was included with? Only asking because I wonder if hers was the same benefit and she's just not aware of amounts like you. She's confused about her payments always.

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Did you get a letter saying it would be in with your payments or you just noticed the extra tenner so you knew it was there? And what was the payment it was included with? Only asking because I wonder if hers was the same benefit and she's just not aware of amounts like you. She's confused about her payments always.

 

I didn't get a letter. I wasn't even aware we had got the 'extra tenners' until this thread mentioned it. I went back to my online statements and saw that the payments were £10 more that week than they usually were. I hadn't even noticed at the time.

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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