Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    Default Fuzzy Vs Natwest

    Hi there

    First post on this forum, Im just about to send off for my charges and thought I would start this thread to keep track of my progress.

    Very nervous about doing it all right, but there's so many helpful threads, Im hoping it will be ok!

    Similar Threads:

  2. #2
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    Default Re: Fuzzy Vs Natwest

    Hiya,

    Welcome! I can understand your nervousness, but it realy isn't warranted!

    I panicked somewhat when I saw the size of these forums, but don’t be daunted!

    The best thing you can do to get yourself started is read the FAQs at the following link. There you’ll find easy to understand tutorials (and I mean easy to understand – I understood them!!) on everything from what you can claim, and step by step instructions on how to begin the process.

    It even includes links to a “template library” with sample letters that you can adapt when writing the bank. An hour or two studying these tutorials and you’ll be feeling a lot more confident and those nerves will fade away!

    http://www.consumeractiongroup.c o.uk/forum/faqs-please-read-these/31460-step-step-instructions.html

    Then don’t be shy in asking questions – I haven’t, and the response has been fantastic.

    I was going to say best of luck – but as you’ll come to realise, you’ve had all the luck you need in finding this site – the rest is just following the established procedures for recovering YOUR money.

    All the best; I look forward to your updates!

    If I've helped, please tick the scales at the bottom left of this message!

    17th Sept: Found this site!

    Lloyds TSB

    22 Sept: Subject Access Req.
    3 Nov: statements arrived. Charges calulated at:
    A/c 1 - £2,178.01 + int of £1,206.54 (18.4% authorised)
    A/c 2 - £206.11 + int of £211.07 (18.4%)
    7 Nov - prelim.
    3 Dec - LBA
    13 Dec - £750 offered
    23 Dec - £750 credited
    28 Dec - rejection letter
    2 March - issued
    16 April - complained at court failure to forward defence

    Halifax

    22nd September: Subject Access Request.
    4th November: No reply so LBA giving 7 days.

    Cap One

    22nd September: Subject Access Req.
    5th October: Letter saying no record of account!
    15th October: Replied telling them to try harder...
    22nd October: Subject Access Req acknowledged.

  3. #3
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    Default Re: Fuzzy Vs Natwest

    You'll be fine. Spend as much time as possible reading and you won't feel nervous at all.

    Lloyds TSB - £972
    S.A.R, prelim and LBA sent
    Claim acknowledged
    Defence received
    AQ 20/06/06
    ***FULL SETTLEMENT RECEIVED 20/07/06***

    Woolwich - £2288
    S.A.R, prelim and LBA sent.
    Offered half
    Moneyclaim filed online 02/08/06
    Judgement filed online 23/08/06
    WARRANT FILED ONLINE 30/08/06
    MONEY RECEIVED BY BALIFF 04/10/06
    ***FULL SETTLEMENT RECEIVED 09/10/06***

    Smile - £175
    Pelim 23/06/06
    ***FULL SETTLEMENT RECEIVED 07/07/06***

    My Ex vs Woolwich - £715
    S.A.R sent 30/08/06
    Pelim 06/10/06
    LBA 20/10/06

    Advice & opinions provided are personal, and not endorsed by CAG or BAG, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

  4. #4
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    Unhappy Re: Fuzzy Vs Natwest

    Today have received all my statements from the Natwesticon.

    Just because Im totally paranoid about claiming the wrong thing, could someone please clarify to me that I can claim anything listed as a 'paid referral fee' 'Referal fee' 'charges prf', and 'unpaid items'. But I also have ones that are simply listed as 'charges' that started at £20.00 in 2004 , then increased to £28. Does anyone know if I can claim these or what they might have been for? Also am I right in thinking you cant claim the charges for an unarranged borrowing fee?

    Sorry, so many questions, just want to get it right


  5. #5
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    Default Re: Fuzzy Vs Natwest

    Read through this thread for an explantion of Natwesticon charges:
    http://www.consumeractiongroup.co.uk...borrowing.html


  6. #6
    NATTIE
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    Default Re: Fuzzy Vs Natwest

    and the top links on my signatureicon which Michael helped no end with charges from 1991


  7. #7
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    Default Re: Fuzzy Vs Natwest

    Thank you, I did read the top bits of that thread, but didnt read down far enough. I see now that I can claim the unarranged borrowing fee back - back to my calculator.


  8. #8
    NATTIE
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    Default Re: Fuzzy Vs Natwest

    Good Luck Fuzzy


  9. #9
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    Default Re: Fuzzy Vs Natwest

    Just one more question, then I promise no more tonight lol

    I have 3 accounts with the Natwesticon, and was just going to start with my joint account. Am I better just doing all three at once, rather than seeing how it goes with one before pursuing the others?

    NatWest - statements received 04/10/06
    Joint Account Claim for £920
    First letter sent 09/10/2006
    LBA sent 23/10/2006
    Letter received 27/10 offered £321 rejected 01/11/06
    Claim issued 07/11
    Acknowledged 12/11
    Settled in full 14/11

    Sole Account Claim for £820
    Prelim letter sent 01/11/06
    LBA sent 13/11/06
    Dropped big clanger, restarted claim
    Prelim letter resent 28/11/06
    LBA sent 14/12/06
    Claim submitted 02/01/07

    Husband Sole Account Claim for £854
    Prelim letter sent 01/11/06
    LBA sent 13/11/06
    Claim issued 27/11
    Settled in full 1/12

  10. #10
    NATTIE
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    Default Re: Fuzzy Vs Natwest

    It is up to you. Some have gone all at once some have waited to complete one before starting another. I think you should determine it on how you feel you want to proceed. Good Luck


  11. #11
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    Default Re: Fuzzy Vs Natwest

    Thanks, I think I might test the water with one account, Im worried that if I do all three and they decide to close all our accounts we'll be well and truly stuck!

    NatWest - statements received 04/10/06
    Joint Account Claim for £920
    First letter sent 09/10/2006
    LBA sent 23/10/2006
    Letter received 27/10 offered £321 rejected 01/11/06
    Claim issued 07/11
    Acknowledged 12/11
    Settled in full 14/11

    Sole Account Claim for £820
    Prelim letter sent 01/11/06
    LBA sent 13/11/06
    Dropped big clanger, restarted claim
    Prelim letter resent 28/11/06
    LBA sent 14/12/06
    Claim submitted 02/01/07

    Husband Sole Account Claim for £854
    Prelim letter sent 01/11/06
    LBA sent 13/11/06
    Claim issued 27/11
    Settled in full 1/12

  12. #12
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    Default Re: Fuzzy Vs Natwest

    Today Ive sent my first letter to Natwesticon, total for claim ended up as £920. Fingers crossed. Still worried that they will close my account - has anyone had their account closed from doing this?

    NatWest - statements received 04/10/06
    Joint Account Claim for £920
    First letter sent 09/10/2006
    LBA sent 23/10/2006
    Letter received 27/10 offered £321 rejected 01/11/06
    Claim issued 07/11
    Acknowledged 12/11
    Settled in full 14/11

    Sole Account Claim for £820
    Prelim letter sent 01/11/06
    LBA sent 13/11/06
    Dropped big clanger, restarted claim
    Prelim letter resent 28/11/06
    LBA sent 14/12/06
    Claim submitted 02/01/07

    Husband Sole Account Claim for £854
    Prelim letter sent 01/11/06
    LBA sent 13/11/06
    Claim issued 27/11
    Settled in full 1/12

  13. #13
    NATTIE
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    Default Re: Fuzzy Vs Natwest

    some have but look to get a parachuteicon acciunt opened


  14. #14
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    Default Re: Fuzzy Vs Natwest

    Today have received a letter from Natwesticon saying they are looking into the issue and in the process of investigating. Theyve said they will contact me again shortly either with a full response or to let me know how they are progressing.

    Am presuming that this is the standard response so will be sending my lbaicon through on Monday.

    Have also now requested statements for my sole account and my husbands sole account, in for a penny, in for a pound!

    NatWest - statements received 04/10/06
    Joint Account Claim for £920
    First letter sent 09/10/2006
    LBA sent 23/10/2006
    Letter received 27/10 offered £321 rejected 01/11/06
    Claim issued 07/11
    Acknowledged 12/11
    Settled in full 14/11

    Sole Account Claim for £820
    Prelim letter sent 01/11/06
    LBA sent 13/11/06
    Dropped big clanger, restarted claim
    Prelim letter resent 28/11/06
    LBA sent 14/12/06
    Claim submitted 02/01/07

    Husband Sole Account Claim for £854
    Prelim letter sent 01/11/06
    LBA sent 13/11/06
    Claim issued 27/11
    Settled in full 1/12

  15. #15
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    Default Re: Fuzzy Vs Natwest

    Today received second letter from Natwesticon, offering £371 as Full and finalicon settlement. Have to admit this letter sounds quite scary! Wonder whether I should wait to put a claim in for my sole account for £675 and my husbands sole account for £715 or just do it now - anyone any thoughts?

    Just going to read up on next step now!

    NatWest - statements received 04/10/06
    Joint Account Claim for £920
    First letter sent 09/10/2006
    LBA sent 23/10/2006
    Letter received 27/10 offered £321 rejected 01/11/06
    Claim issued 07/11
    Acknowledged 12/11
    Settled in full 14/11

    Sole Account Claim for £820
    Prelim letter sent 01/11/06
    LBA sent 13/11/06
    Dropped big clanger, restarted claim
    Prelim letter resent 28/11/06
    LBA sent 14/12/06
    Claim submitted 02/01/07

    Husband Sole Account Claim for £854
    Prelim letter sent 01/11/06
    LBA sent 13/11/06
    Claim issued 27/11
    Settled in full 1/12

  16. #16
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    Default Re: Fuzzy Vs Natwest

    Could I just ask for a some advice? Now that they've sent me a letter making an offer, do I still let the 14 days go, or presume thats their reply and start the court claim now? Also, do I acknowledge this offer letter, or ignore it and go to next step?

    Be grateful if anyone could tell me?

    Thanks

    NatWest - statements received 04/10/06
    Joint Account Claim for £920
    First letter sent 09/10/2006
    LBA sent 23/10/2006
    Letter received 27/10 offered £321 rejected 01/11/06
    Claim issued 07/11
    Acknowledged 12/11
    Settled in full 14/11

    Sole Account Claim for £820
    Prelim letter sent 01/11/06
    LBA sent 13/11/06
    Dropped big clanger, restarted claim
    Prelim letter resent 28/11/06
    LBA sent 14/12/06
    Claim submitted 02/01/07

    Husband Sole Account Claim for £854
    Prelim letter sent 01/11/06
    LBA sent 13/11/06
    Claim issued 27/11
    Settled in full 1/12

  17. #17
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    Default Re: Fuzzy Vs Natwest

    Rejection letter here:
    http://www.consumeractiongroup.co.uk...ent-offer.html

    then file 14 days after your lbaicon.


  18. #18
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    Default Re: Fuzzy Vs Natwest

    Thank you, thats great, must have missed that thread!

    NatWest - statements received 04/10/06
    Joint Account Claim for £920
    First letter sent 09/10/2006
    LBA sent 23/10/2006
    Letter received 27/10 offered £321 rejected 01/11/06
    Claim issued 07/11
    Acknowledged 12/11
    Settled in full 14/11

    Sole Account Claim for £820
    Prelim letter sent 01/11/06
    LBA sent 13/11/06
    Dropped big clanger, restarted claim
    Prelim letter resent 28/11/06
    LBA sent 14/12/06
    Claim submitted 02/01/07

    Husband Sole Account Claim for £854
    Prelim letter sent 01/11/06
    LBA sent 13/11/06
    Claim issued 27/11
    Settled in full 1/12

  19. #19
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    Default Re: Fuzzy Vs Natwest

    Can anyone help, I think Ive dropped a huge clanger! Ive just been going through my letters in preparation for doing the moneyclaim as its 14 days after lbaicon tomorrow and Ive just realised in my LBA Ive put the figure that is the 8% interest, where it says 'overdrafticon interest for the sum of which you have taken'. How is likely to affect my chances, have I blown it now by messing up the LBA?

    NatWest - statements received 04/10/06
    Joint Account Claim for £920
    First letter sent 09/10/2006
    LBA sent 23/10/2006
    Letter received 27/10 offered £321 rejected 01/11/06
    Claim issued 07/11
    Acknowledged 12/11
    Settled in full 14/11

    Sole Account Claim for £820
    Prelim letter sent 01/11/06
    LBA sent 13/11/06
    Dropped big clanger, restarted claim
    Prelim letter resent 28/11/06
    LBA sent 14/12/06
    Claim submitted 02/01/07

    Husband Sole Account Claim for £854
    Prelim letter sent 01/11/06
    LBA sent 13/11/06
    Claim issued 27/11
    Settled in full 1/12

  20. #20
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    Default Re: Fuzzy Vs Natwest

    It's a mistake, but not critical. When you file at MCOL, claim for just the charges and then for the interesticon under the S69 clause.

    MCOL is where it does get critical, since mistakes here can be costly in time and money, so don't rush, double check everything and ask if in doubt about anything.



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