Thread: Claiming back a small amount (£50)

suppose compared to some of the other threads on here, I'm in quite a good position, in that the bank (A&L) have only taken £50 of mine.

I opened a new account with A&L back in February and unwittingly set up a payment from that account into another regular saver account (also with A&L). However I wasn't fully aware that either of the accounts were fully active, so when I did look into it I noticed that it had attemped to make several payments from my current account into my regular saver and I had run up several direct debit charges and unauthoirsed overdraft charges.

I rang customer services and explained the situation and they offered to give me £75 back (which at the time was all of the charges). They did this. Then last month, they charged me again (an additional £50) for an unathorised overdraft payment (still from the same incident, but apperently it took a month to come into place - like a credit card charge). When I rang customer services to ask for the money back, they said they couldn't because they had already given me the intital money back (as a good will gesture - the cheek of it).

So now I am thinking of progressing through the steps laid out on this site to claim the money back. However I have a couple of questions:

As the claim is so small, is it worth doing? Am I going to run up costs (cost of stamps, legal costs) in excess of the £50 I am trying to claim back? If so can I claim all of these back from A&L?

Also checking on my Credit history I notice I have a defaulted payment against my A&L current account, can I ask them to take this off?

Also do an other people have experience of claiming back a small amount of money, do the banks tend to settle earlier for smaller amounts of money

Many thanks in advance

Bobbybee

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Originally Posted by bobbybee2

So now I am thinking of progressing through the steps laid out on this site to claim the money back. However I have a couple of questions:

As the claim is so small, is it worth doing? Am I going to run up costs (cost of stamps, legal costs) in excess of the £50 I am trying to claim back? If so can I claim all of these back from A&L?

Also checking on my Credit history I notice I have a defaulted payment against my A&L current account, can I ask them to take this off?

Also do an other people have experience of claiming back a small amount of money, do the banks tend to settle earlier for smaller amounts of money

Many thanks in advance

Bobbybee

You don't ask easy ones, do you dude?

First, as to whether it's worth it - only you can decide.

You could perhaps just hang fire for the time being in case you run up any more charges, inadvertantly of course, then the amount wouldn't be such an issue. Although some would say any charge is worth fighting to get back - principle and all that!

Costs? Stamps you won't get back, but legal costs have to be footed by the banks in their settlement.

Default? Dunno. Someone who knows about these things can comment on that one. I think it may depend on whether you were defaulted due to being overdrawn as a result of them taking the charges off you in the first place?

Finally, sorry but the size of the claim makes no difference to the ease or otherwise of settling the claim. You're still gonna have to fight tooth and nail if you decide you want to go for it!

Have you had a good read round the forum? You can get a good feel for what to expect if you read round the threads. You need to be aware of the seriousness of what you are considering doing - especially as A&L will close your account, requiring you to set up a parachute before you jump.

Hope this helps in gathering your thoughts, Bobbybee. Unfortunately no-one can make the call for you, although there will be plenty of encouragement and assistance here if you need it.

i did read a thread of some one that had setlement on a small ammount after just the 1st letter. Why not do the letters and if you get no joy then decide if you wana proceed to the court?