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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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Employment Support Allowance Refusal - Next Stage Tribunal Advice please?


Wayne C
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I am writing this for my friend who is in the process of appealing against Zero Points at the Atos Medical and 0 Points he recieved over the telephone in an unexpected phone assessment at 8.45am a couple of weeks ago via a DWP assessor

 

My friend suffers from the following things which severely limit his day to day activities, so much so that I am having to ask these questions for him!

 

1. Ostemyelitis - infection of the leg bones in the past which causes pain and swelling to his lower limbs

2. Depression - On Medication for this

3. Anxiety and problems interactiing with others due to stress - he is seeing a Cognative psychotherapist to help him interact with others

4. Urinary tract disorders which givce him constant pain and as yet have yet to be identified why

5. Back Problems

6. Hypertension ( diagnosed two weeks after his appeal )

 

When my friend had the initial atos medical he was in a severe anxiety state to the point of feeling on the verge of being ill in the medical room the assessor ( doctor ) took no interest in this and continued to ask the questions, the lady who phoned him asked about other things which he says he told her about on the phone but there was no alteration in her assesment he still recieved no points what so ever!!.

 

He is very worried about what to do where to turn to and got so stressed reading the 60 page document they sent ( including the medical practitioners report which seems to disregard most of what he tells me he said in the room.

 

He has 14 days to send the letter to the local tribunals service please can anyone offer advice as to what he has to do.

 

Thanks Wayne

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Hi Wayne,

 

I'll do my best to help.

 

I'm a bit confused when you say that "he has 14 days to send the letter to the local tribunals service..".

 

You need to send the appeal form into the DWP / BDC, and not the Tribunal Service.

 

First things first (I've been through the Appeal process myself once before, and am going through it a second time currently).

 

Download the DWP GL24 Appeal Form here -

 

http://www.direct.gov.uk/en/Diol1/DoItOnline/DG_4017514

 

Print it off, and fill it in, stating that you wish to appeal against the decision of finding him 'fit for work', on the basis if his ill health (specifying briefly the health issues).

 

Send it Recorded Delivery. You must send it asap - ie within 14 days of the date of the zero points decision, to his usual local DWP / Benefit Delivery Centre office; ie - the same address to which your friend sent his Doctor's Notes.

 

Once he's done that, come back to the forum, and we'll kindly help you with what to do next.

 

:)

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Hello to add some things

 

he has had the Medical after filling in the pack initially last September, He was denied ESA as he scored 0 points, he appealed filling in the form and sending it in within the specified time frame, is now on ESA assessment level of £65 a week, the lady who phoned him was a lady who re assessed his condition over the phone, she was only on he says for 5 minutes he has received her letter which again gave him no points , next stage is the Tribunal

 

so in a nutshell he has

 

1. Had Atos Medical

2. Recieved Zero Points letter

3. Appealed with the relevant form

4. Been reassessed over the phone ( he was totally unprepared for this and had been up all night the night before and tired out )

5. has just got a letter from the Tribunals service saying he has 14 days to either say yes or no to a tribunal

 

IS it true that they only look at how he was on the date of the medical on November last year as he is significantly worse than he was then probably due to this I may add!

Edited by Wayne C
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Technically yes they look at how he was then. Also would add that diagnosis in itself means zilch wrt an ATOS medical so the list of diagnosis is irrelevant to it. What matters is whether your friend can do x, y and z tasks. So his evidence needs to say what s/he can't do and why, sometimes the why can involve a diagnosis but you would need to expand on why practically as to what s/he has difficulty doing.

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Hello to add some things

 

he has had the Medical after filling in the pack initially last September, He was denied ESA as he scored 0 points, he appealed filling in the form and sending it in within the specified time frame, is now on ESA assessment level of £65 a week, the lady who phoned him was a lady who re assessed his condition over the phone, she was only on he says for 5 minutes he has received her letter which again gave him no points , next stage is the Tribunal

 

so in a nutshell he has

 

1. Had Atos Medical

2. Recieved Zero Points letter

3. Appealed with the relevant form

4. Been reassessed over the phone ( he was totally unprepared for this and had been up all night the night before and tired out )

5. has just got a letter from the Tribunals service saying he has 14 days to either say yes or no to a tribunal

 

IS it true that they only look at how he was on the date of the medical on November last year as he is significantly worse than he was then probably due to this I may add!

 

Ok.

 

Yes, your friend now needs to send back the form to the Tribunal Service, confirming that he does want a Tribunal Hearing.

 

Remember - Don't tick the box, where it says "Are you available for an earlier, short notice Hearing?"

 

This will give your friend a good six months to prepare.

 

Your friend can seek help with preparing his Appeal letter from the CAB. They may attend the hearing with him too.

Edited by lee100
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Hello there.

 

There's also the forum sticky on appeals and tribunals. Even if your friend has help from the CAB, at least one person from the forum used the sticky template for their submission for the tribunal and Welfare Rights said it was very helpful.

 

My best, HB

Illegitimi non carborundum

 

 

 

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Hear, hear HB!

 

I have to thank you HB for originally posting your sticky template for the tribunal.

 

I won! (Eighteen months back now)

 

Silly me, pushed myself back into work too soon.

 

So, had to back to assessment rate (CAB are appealing this, as it seems my WRAG should've been reinstated), have a second medical, and now an upcoming second appeal!

 

:|

 

Thanks again though HB, for your helpful template.

 

Wayne, have a look. It's a great format to use.

 

:)

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PS - Just hope I win my second one.

 

Very stressed but I'm prepared this time, and have had kind support from the CAB.

 

The CLS lady will also be coming with me to the Hearing.

 

Sorry Wayne. I'll shut it now!

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can you provide a link to the template please?.

 

Also I have just re read his Atos Assessment and the Dr who was an assessor was very aggressive in tone with him and repeatedly said " I didnt ask you that" and also said on many times " I Dont understand what you mean?, but has put on the assessment Efficient communication???

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can you provide a link to the template please?.

 

Also I have just re read his Atos Assessment and the Dr who was an assessor was very aggressive in tone with him and repeatedly said " I didnt ask you that" and also said on many times " I Dont understand what you mean?, but has put on the assessment Efficient communication???

 

Hi,

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?251737-Appealing-or-going-to-a-Tribunal-Some-useful-information(1-Viewing)-nbsp

 

:)

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Wayne, what you've illustrated will be a good point to bring them up on, in that what was said at your friend's assessment, contradicts what is in his report.

 

Follow the template, and go through point - by - point on his report, marking any discrepancies.

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Im a bit concerned though as the assessor who wrote the report seems to have carried on regardless , he told her he felt physically sick and asked for a drink of water, she still ploughed through with the barage of questions telling him as I say " I dont ask you that!! " , Apparently the lady who re assessed on the phone siad that any complaints should be sent to Atos, seems bizarre considering they based their assessment on this report and agree with the findings after re assessing.

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Wayne, I'm afraid what you're telling us is normal here. Have a read around the forum and you'll find countless examples. It happened to me too. I think it's partly the LiMA software and the dropdown box options, but the assessors really don't get good press.

 

The only thing you can do is use the DWP's own system against them, which is what the template does.

 

I won my tribunal, I now know lee100 did [signature changed btw, you're on it now] and a few other people from the forum have as well. I hope there are others who haven't told us, I'd be very happy to hear if they did.

 

HB

Illegitimi non carborundum

 

 

 

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Wayne, the woman sounds utterly atrocious!

 

Par for the course though. Ask your friend to try not to take it personally, as most people 'fail' these assessments, only to win their appeals.

 

The CAB will also put in a formal complaint to ATOS, on his behalf (mine has done just that).

 

He'll be ok.

 

:)

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Can I ask please if they they only go on the interview medical thing how will he have a hope of winning this thing?, if they dont consider anything after the Medical took place, he tells me that they didnt really ask him anything about how he felt in himself and looking at certain areas of the form Atos did they said, did not appear to be trembling wasnt sweating over much etc, surely saying you felt sick and such is a sign your not up to the drilling they give out!!

 

I mean just because someone isnt sweating like that Comedian fella at mEdical and not shaking like a leaf doesnt correlate to how someones thinking inside.

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The tribunal panel will listen to and believe what your friend tells them about his health. Any supporting evidence from his medical advisers will also help.

 

Please try not to get too hung up over the unfairness you see in Atos; it's something we all have to deal with. What you and he need now is a logical argument against their report.

 

And who knows, maybe the DWP decision maker will overturn the decision before it goes to tribunal.

 

HB

Illegitimi non carborundum

 

 

 

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And who knows, maybe the DWP decision maker will overturn the decision before it goes to tribunal.

 

HB

 

 

The person DWP rang him up the day after he went to a funeral at 8.45 in the morning he told the person all about the way he felt etc she was on 5 minutes and said she would re evaluate his points guess what Zero Points???

 

A;so it siad no supporting evidence supplied , none was asked for in the phone call and it was completely out of the blue, sort of like a telephone marketing thing

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Can I ask Honeybee since he has had the medical he has been referred to a Psychotherapist as he hardly leaves the house and then reluctantly is that relevant to his case, I feel its relevant but I read earlier that they only look at what was put on the assessment form, surely drs letters stating that he has mental health issues, which the GP states haven't been helped to improve via this appeal are relevant

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If by assessment form you mean Atos, then absolutely doctors' letters are relevant. You're into tribunal territory now and it's different.

 

If I may, I would suggest that you read some other threads about people here who've been to tribunal because there are lots. My own experience is limited to my own tribunal and you need more information than that.

 

HB

Illegitimi non carborundum

 

 

 

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