Jump to content


  • Tweets

  • Posts

    • They have defended the claim by saying that the job was of unsatisfactory standard and they had to call another carpenter to remedy. My husband has text messages about them losing the keys a second time and also an email. What do they hope to achieve??? Most importantly,  as far as I have seen online, now I need to wait for paperwork from the court, correct?
    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

HSBC Mortgage PPI **** SUCCESS ****


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4313 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

All,

 

After a successful battle with Barclays Partner Finance over charges and a PPI reclaim with Aqua that proved successful (thanks to the great people on here and MSE) I have gone through the little paperwork I still have, to see what else I could look at. I have placed claims with HFC on another thread for some retail loans on electrical goods but also found the policy number of my Mortgage PPI through HSBC

 

As a background I opened my old student account with Midland in 94 and did all my banking with them for years including all loans, my credit card and then mortgage when I got married in 2000. I do not have the detail for this policy, but rather for my single policy that was opened when I bought my house in 2003 after my divorce.

 

My mortgage was in my name only and the paperwork was made out with a "sign here, here and here" attitude in the bank.

 

Mortgage PPI was set up, which I just thought was the norm - exactly as had happed 3 years earlier. At the time I had 6 months full and 6 months half pay, working for a company I had been with for 3 years and are the biggest brand in the world (not much chance of losing my job). I had life and critical income cover and an income protection policy - all through HSBC Life.

 

If I'm honest, looking back I think it is far too much cover, but I have been told that it sounds about right from some people. After changing mortgage in 2006 I discovered that MPPI is not a necessary part of buying a mortgage, nor does it have to be with the organisation that sells the mortgage either if chosen.

 

The policy ran through till 2007 when I cancelled it (stupidly presumed that it would be cancelled at the time my mortgage with them ended) and I've not had MPPI now for 4 1/2 years and I've never had it questioned by my mortgage provider (changed again in 2008)

 

I suppose i'm asking if people think I have a valid argument for complaining to HSBC that the MPPI wasn't necesserily in my best interests based on the cover I already had with them?

 

Thanks

Edited by ims21
Formatted for an easy read
Link to post
Share on other sites

Hi

 

I have formatted the post for you to make it easier to read.

 

Yes you can claim. I guess the premiums were a fixed amount eacc month?

 

Do you have the statements showing the amounts and the dates of payment.

 

Short answer is yes you can reclaim this.

 

ims

 

Link to post
Share on other sites

Hi IMS, most appreciated (again!!) No idea, why it wont format when I post, even after I edit. Might be due to work internet? Anyway all I have was a letter than showed the policy account number and the payment owed when I cancelled the DD in December 2007. I had no paperwork for the policy, couldn't get any sense out of anyone at HSBC Life, so cancelled the DD with a view to getting a reponse. It showed the premium that was outstanding - £29.72, so I'm guessing that the monthly payment wont be too different to that figure each month previosuly from 2003. The premium was obviously paid each month.

Link to post
Share on other sites

I was thinking the same. Based on a figure between £25-£30 per month then i'm pretty sure I paid over £1k for this cover, that wasn't necessary in my opinion. I'd like any redress (if there is one) to be acurate. Based on the sums and time frame then there should be a hefty chunk of interest to go on top of that too. Do you think my claim is a valid one and my opinion of a miss-sell is correct? I was already covered, no option to go somewhere else for cover if required, paperwork drawn up at same time and told to sign (i'm aware this is very hard to prove) hence the fact I had so many other insurances through HSBC at the same time is what I would rather focus on

Link to post
Share on other sites

Well it looks like I haven't needed to SAR them. I'd actually posted the FOS form in Nov to them, and was expecting a wait. Thought i'd get some info from the SAR in anticipation for an intial rejection, as seems to be the case with MPPI.

 

However a letter arrived yesterday with an offer that was almost double what I was expecting with 8% stat on top. This would be a massive help in paying off a loan and paying off an overdraft. Would put me around £200 a month better off, which is perfect timing as I am about to move back into my home (after 2 years in different parts of the UK and my house rented out). I don't have a breakdown of payment unfortunately but it looks like it covers payment back to 2000 on the old MPPI I had with my ex wife. I've just run my almost £30 payment back to 2003 then the same back to Feb 2000 (but at half the rate) and its near as damn it to what they have offered. Shame the tax man gets £500 but can't complain too much!

Link to post
Share on other sites

Hi IMS

 

Yes i've put into a spreadsheet going back to 2000 when i bought my first house. For the first bit i've guessed at around £13 (half of what I expect the premium would have been) and then put in the £29 from June 2003 through till Nov 2007. It seems to work out pretty much what they have offered and the interest works out about right too. I only paid MPPI with HSBC in that time, so don't see how it could be wrong. Maybe a couple of £'s wrong at the most. Very happy indeed, and all for the cost of 5min to fill in and a stamp. At least i'm vindicated in the belief HSBC tried to sell me so many thing I didn't need, and being young(er) at the time, bought it!

 

Good luck to anyone in a similar position. Lets hope HFC are as generous, as i have exactly the same reasons in place - Income protection policy with HSBC covered me :-)

Link to post
Share on other sites

Thanks IMS, although I feel guilty about a well done, when I didn't really do anything, lol. As soon as money is banked (they took bank details so wont get cheque thank god!) i'll let you know. For the first time in a few years i will have some breathing space each month. Can't wait!!!!

 

 

Cheers :-)

Link to post
Share on other sites

  • 2 weeks later...

All,Money landed in account today. 2 weeks after they received my acceptance. I did check my account at 9:30 this morning and it wasn't there, however after spending 30min on the phone (The 2 tel numbers on the letter didn't work!) and eventually speaking to someone in the relevant department, he told me that my payment had been made on the 3rd and had I checked my account. Low and behold the money was there now! Very pleased. Loads of bills paid this afternoon

Link to post
Share on other sites

  • 4 months later...

Hi joncow75

 

I am in the process of trying to claim PPI from HSBC and noticed that you have had success from a very similar start date. Would you be willing to share the process you went through / letters you sent? Was your policy charged to your account as HSBC life? The basic scenario in my case is that I was sold this as compulsory in order to get my mortgage and the cover provided was offered through my employer!

 

Thank you for any help or advice you can give

 

Naith

 

[EDIT]

Edited by ims21
No e-mail addresses on open forum please
Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...