Adam v Nat West ***WON***

**lead** · 21st July 2006 18:17

Hi

I always thought that I would deal with my branch for every thing however after reading this forum and seeing alot of different addresses i am now not so sure, I am just wondering if any one can clarify which is the best address to send my requests to?

Thanks

Similar Threads:

NATTIE · 21st July 2006 18:20

Customer Relations Borehamwood

**lisamellor** · 21st July 2006 18:23

click here for the address to send the dpa request to : http://www.consumeractiongroup.co.uk...n-manager.html

also when you receive letters from them reply to the address that they have sent them from.

lisaxx

**blacksheep1979** · 21st July 2006 18:25

I just had a letter back from them today that asked for it to be sent to 135 Bishopsgate, London, EC2M 3UR

**lead** · 2nd August 2006 18:29

I now know how much I am owed, where should I send my Request for repayment of charges letter to?

**lisamellor** · 2nd August 2006 20:17

im not with the Natwest icon

, but i would send it to the address they have requested you send then the info.

it doesnt matter where you send it as long as the natwest get it. they will have to pass it onto the relevant person anyway.

good luck lisaxx

**lead** · 9th August 2006 23:48

I sent the Request for repayment of charges letter to my branch, which they recieved yesterday. They rang me to say that they had recieved my letter and that they would need to order a copy of my statements which could take 21 days so that they could look into my complaint.

I am just wondering if anyone else has had this and if its just a stalling tactic?? Should I send the next letter in 14 days as the letter states that if they "do not respond or you do not respond positively." I'm not sure if thats a positive responce, so should I give them the time they need?
Thanks

NATTIE · 10th August 2006 00:03

Will probably be 14 days max for statements, No not a delaying tactic. Would be worth a quick read of one of my posts "How to order copy statements". It is definitely 100% idiot proof. Tested by the idiot posting this so know it is full proof. Check in a few days to make sure note is on your account otherwise, the delay will be longer

**lead** · 10th August 2006 00:10

I have had my statements and have sent the letter to Natwest icon

asking for repayment with a copy of the charges, it is the bank who are saying that they need my statements to look into my complaint, is this right?

NATTIE · 10th August 2006 00:12

In that case No, stick to your timetable.

**lead** · 10th August 2006 00:13

Thanks I will do!

Thanks.

**lead** · 14th August 2006 17:46

I think that I have made a mistake!!

When I sent my Preliminary approach for repayment letter to Natwest icon

I included the 8% interest icon

with my amount and in the spreadsheet, i know believe this to be incorrect, should I write to NatWest to infom them of the new amount. i'm not sure what action I should take.

Thanks

**lead** · 24th September 2006 22:28

Hi
I am just wanting to check my progress so far:

I sent my letter to Natwest icon

requesting my owed money, the manager of my branch rang me and said he was looking into my claim.

after 14 days i sent the next letter and again all I got was my branch manager ringing me to say he was still looking into it.

Its now getting close to 14 days and I will need to fill in the small claims form.

I am just wondering if it is a good or bad thing that my claim is being handled by my branch manager and he hadnt passed it up the chain. Will this be good or bad when it goes through the small claims

Thanks

NATTIE · 24th September 2006 22:32

yes and yes

**lead** · 24th September 2006 22:37

Thanks for answering quickly, but can you elaborate abit
thanks

NATTIE · 24th September 2006 22:50

regardless of who you deal with if you follow the steps on here which you are doing then it doesn't matter whether you get a response from Sir Fred Goodwin, or Joe Bloggs the new cashier. The timescales remain and non response simply means that you will soon be taking Natwest icon

to court to claim back the unlawful charges. Many ppl on this site have had responses. no responses and partial responses, so do not be too worried if you get no response.

**lead** · 3rd October 2006 23:21

I am just trying to fill in the money claim forms and I am wondering what address I put for Natwest icon

?

All my correspondence so far has been with my branch, so is that the address I give or does it need to be some where else?

thanks

**Michael Browne** · 3rd October 2006 23:27

REGISTERED ADDRESS: -
National Westminster Bank PLC
135 BISHOPSGATE
LONDON
EC2M 3UR

**lead** · 3rd October 2006 23:48

Can I use my branch?
Does it matter that I have only delt with my branch manager?

**Michael Browne** · 3rd October 2006 23:53

Can I use my branch? Registered office is best

Does it matter that I have only delt with my branch manager? No

Thread: Adam v Nat West WON

Thread Tools

Mistake!

Re: Where to send??

Re: Where to send??

Re: Where to send??

Re: Where to send??

Re: Where to send??

Positive Response???

Re: Where to send??

Re: Where to send??

Re: Where to send??

Re: Where to send??

Mistake