Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)

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  1. #1
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    Default Barclaycard Contact Address

    Works for both DPA and normal contact.

    Barclaycard
    1234 Pavilion Drive
    Northampton
    NN4 7SG

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    Just passing through, don't mind me...!
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  2. #2
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    Default Re: Barclaycard Contact Address

    Correction to above. The DPA info now goes to :

    Barclaysicon Data Protection
    Radbroke Hall
    Knutsford
    Cheshire
    WA16 9EU

    Just passing through, don't mind me...!
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  3. #3
    Basic Account Holder lynzpower Novitiate

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    Default Re: Barclaycard Contact Address

    Incidentally I posted to Radbroke hall and it got forwarded to Nortampton

    thats where the legal compliance team are based AFAIK


  4. #4
    Basic Account Holder Cpt Black Novitiate

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    Default Re: Barclaycard Contact Address

    Ok, will sent the Sunject Access Request to Northampton - they have 40 day sto pass it around anyway. In any case, who do I write the 10 check to then?

    Cheers
    C


  5. #5
    Basic Account Holder towelie Novitiate

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    Default Re: Barclaycard Contact Address

    Anyone have any email addresses for Barclaycard?

    My claims

    Halifax - Data Protection Act 26/5/06, non compliance of Data Protection Act 20/07/06, Prelim 260 3/8, LBA 19/8
    TSB - Data Protection Act 25/6/06, total 225, Prelim 4/7, LBA 11/7, court claim filed 27/7
    Capital One - DPA 20/06/06, Prelim 270 1/8 LBA sent 9/8
    B.O.S CC - DPA 20/06/06, prelim 6/7 130, LBA 21/7/06, court claim to be filed
    Citi cards - Data Protection Act sent 20/06/06, prelim 26/07 520, LBA t 14/8
    Black horse finance - DPA 18/06/06, prelim 31/7 180, LBA 7/8
    Halifax joint account - Prelim 6/7 744, LBA 22/7 court claim to be filed

    My Mums claims

    MBNA - DPA 13/06/06, Prelim 17/7 738, LBA 7/8
    Capital One - DPA 29/05/06, Prelim 10/8 570
    Barclaycard - DPA 20/06/06, Prelim 6/7 for 420, LBA 17/7 court claim to be filed
    Littlewoods CC - DPA sent 3/7, non compliance of DPA sent 14/8
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  6. #6
    Basic Account Holder bobtheb Novitiate

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    Default Re: Barclaycard Contact Address

    I sent my DPA letter to Barclaysicon as this is the address on my Barclaycard statement .Has anyone else done this? Is it alright?


  7. #7
    Basic Account Holder Warms Novitiate Warms's Avatar

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    Default Re: Barclaycard Contact Address

    Quote Originally Posted by bobtheb
    I sent my DPA letter to Barclaysicon as this is the address on my Barclaycard statement .Has anyone else done this? Is it alright?
    I wanted to send mine to

    Barclays Bank PLC
    1 Churchill Place
    London
    E14 5HP

    which is the address on the statement, too.
    Now I am a bit confused!

    -Warms (Alexandra)-
    ---------------------------------------------

    Whatever I post is just my opinion, no more, no less!
    ......................... ......................... ...................
    NatWest=>settled in full, no strings!
    NatWest creditcard=>settled in full, no strings!
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    Basic Account Holder Cpt Black Novitiate

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    Default Re: Barclaycard Contact Address

    I sent my DPA to churhill place and got my statements back (post may 04) within about 4 days, however I didn't need to go back beyond may 04 so sent my prelim letter (the timeline expires on the 8th) to Sue Lomas in Manchester (for Barclaycard) and Radbroke Hall, cheshire for Barclaysicon Bank. Altough just had a normal time delay letter from Barclays Bank.

    Hope this helps, PM me if not.

    Cheers
    Cpt Black

    Any advice given is purely my opinion and not based on any legal fact unless referenced with a case. Follow my advice at your own risk. Although the fact may be correct, my interpretation and therefore findings may not

    Barclays - 391 Just getting started
    http://www.consumeractiongroup.co.uk...-take-2-a.html

    Barclays - 760 Settled in full
    http://www.consumeractiongroup.c o.uk/forum/barclays-bank/17995-chris-barclays-bank.html

    Barclaycard - 100 settled in full
    http://www.consumeractiongroup.c o.uk/forum/barclaycard/17996-chris-barclaycard.html
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    Basic Account Holder andyhargreaves Novitiate

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    Default Re: Barclaycard Contact Address

    Quote Originally Posted by Warms
    I wanted to send mine to

    Barclaysicon Bank PLC
    1 Churchill Place
    London
    E14 5HP

    which is the address on the statement, too.
    Now I am a bit confused!

    I'm going to go for that one too, although from the barclaycard website it says

    Barclays Bank PLC
    1 Churchill Place
    Freepost RTLA-CSUE-TCHC
    London
    E14 5HP

    May as well save a stamp while we're at it!!!

    Andy


  10. #10
    Basic Account Holder Warms Novitiate Warms's Avatar

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    Default Re: Barclaycard Contact Address

    Quote Originally Posted by andyhargreaves
    I'm going to go for that one too, although from the barclaycard website it says

    Barclaysicon Bank PLC
    1 Churchill Place
    Freepost RTLA-CSUE-TCHC
    London
    E14 5HP

    May as well save a stamp while we're at it!!!

    Andy
    I ended up using
    Barclays Data Protection
    Radbroke Hall
    Knutsford
    Cheshire
    WA16 9EU

    Good luck, Andy!!!

    -Warms (Alexandra)-
    ---------------------------------------------

    Whatever I post is just my opinion, no more, no less!
    ......................... ......................... ...................
    NatWest=>settled in full, no strings!
    NatWest creditcard=>settled in full, no strings!
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  11. #11
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    Default Re: Barclaycard Contact Address

    i used the london address and got statements from may 2004 within 4 working days. I don't think it actually matters which address you use, it will get forwarded to correct dept. and processed within the timeframe. However, getting statements from beyond may 04 is still an issue (though not for me as I started the account in Aug 05.

    Hope this helps
    Cpt Black

    Any advice given is purely my opinion and not based on any legal fact unless referenced with a case. Follow my advice at your own risk. Although the fact may be correct, my interpretation and therefore findings may not

    Barclays - 391 Just getting started
    http://www.consumeractiongroup.co.uk...-take-2-a.html

    Barclays - 760 Settled in full
    http://www.consumeractiongroup.c o.uk/forum/barclays-bank/17995-chris-barclays-bank.html

    Barclaycard - 100 settled in full
    http://www.consumeractiongroup.c o.uk/forum/barclaycard/17996-chris-barclaycard.html
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  12. #12
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    Default Re: Barclaycard Contact Address

    just spoke to B/C on the phone. They have set up a new dept. to handle these queries apprantly

    I was told to send them to:

    Dept. LRC
    Data Protection Team
    Barclaycard
    1234 Pavillion Drive
    Northampton
    NN4 1SG


  13. #13
    Basic Account Holder nahrobson Novitiate

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    Default Re: Barclaycard Contact Address

    I just wrote to them using the stock letter and sent it today to the address on my statement. Hope it works! Bit new to this!!


  14. #14
    Basic Account Holder jimmelling Novitiate

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    Default Re: Barclaycard Contact Address

    Recieved letter back from Deborah Woodcock Customer Relationship Manager @
    Barclaycard
    PO box 599
    Manchester
    M60 3NF

    Tel: 0161 200 7476

    She says Our computers do not allow us to print historic data, nor can they serach for charges to individual accounts. She happily says default charges were only introduced in mid 2001. She will close my file if she doesn't hear from me within 8 weks of her letter.......She will!


  15. #15
    Basic Account Holder nahrobson Novitiate

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    Default Re: Barclaycard Contact Address

    MAny thanks. I'll wait for the same reply then!


  16. #16
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    Default Re: Barclaycard Contact Address

    I've put 'FAO Data Controller' and it's going to 1 Churchill Place, cos that's where the Info Commissioner says they are. And forget the FREEPOST, cos it'll end up in the bin. Proof of posting isn't proof of receipt.

    Send by registered post, to the registered address, and they won't have any excuses.

    Will let you know!


  17. #17
    Basic Account Holder andyhargreaves Novitiate

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    Default Re: Barclaycard Contact Address

    Quote Originally Posted by Mux
    ...And forget the FREEPOST, cos it'll end up in the bin.
    Not necessarily, I got a fairly quick acknowledgement to the one I sent freepost.

    Each to their own, though.

    Andy


  18. #18
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    Question Re: Barclaycard Contact Address

    Quote Originally Posted by dayglo
    just spoke to B/C on the phone. They have set up a new dept. to handle these queries apprantly

    I was told to send them to:

    Dept. LRC
    Data Protection Team
    Barclaycard
    1234 Pavillion Drive
    Northampton
    NN4 1SG
    Hi dayglo, when you say they have set up a new dept. to handle these queries which queries do you mean? ie. copies of old statements etc., or letters before action? On my statement it says the address to contact them on is

    Customer Services
    Barclaycard House
    P O Box 5592
    Northampton
    NN4 1ZY.

    I'm preparing to send off my lbaicon. Which address do you think I should send it to please?


  19. #19
    Basic Account Holder thegoodgirl Novitiate thegoodgirl's Avatar

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    Default Re: Barclaycard Contact Address

    It seems that my letters are being dealt with by Katrina Downs and Carl Nuttall at the following address:

    Barclaycard
    PO BOX 599
    Manchester
    M60 3NF

    Do you think I should continue to correspond with these people or take it to London?


  20. #20
    Basic Account Holder jimmelling Novitiate

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    Default Re: Barclaycard Contact Address

    Hiya good girl

    I got a reply from a customer relationship manager from the manchester address within 5 days. They disagreed with the legal analysis but offered to refund the difference between the OFT recommnded charge of 12 and the late payment charge of 20 as a good will gesture. I have sent a rejection letter asking for the full amount to the same office.

    I dont think it matters which address you use or which person replies - it will be forwarded internally to the right peson. Good luck!



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