Loan repayments over phone less than one actually offered in writing

**Who_Knew** · 7th January 2012 17:11

I wanted a loan to consolidate my existing loan with Smile, and a number of other lines of credit i had. I applied for a loan and eneded phoning a lady in finance. She went through all the details and agreed to a £5000 loan with a repayment of £84 a month. As this fitted within my budget I agreed over the phone to it. She said she would get all the paperwork ready and sent out to me.

On receiving the paperwork, the repayments had gone up to £114 a month. When I phoned to query this, I was told that the other loan was now not availible to me, nothing more, no explaination as to why. This new repayment was at my budget limit but as circumstances had changed a little I was more in need of the loan so signed the papers.

My question is, can I do anything to enforce the original verbal agreement, or am I now stuck with the loan I signed up to?

I have been repaying this loan now for 10 months, which adds up to £300 more in repayments than the original phone agreement!

**ims21** · 7th January 2012 17:16

Hi

Personally I think you're stuck with the loan you signed up for.

They offered you a product/ papers which you queried and subsequently agreed to them by signing for the higher repayment loan so I reckon you're kippered.

ims

**dx100uk** · 7th January 2012 17:53

you say you have consoladated old loans
not got penalty fees and PPI icon

to reclaim anywhere have you?
dx

**Who_Knew** · 7th January 2012 19:11

I had PPI

on my previous loan, which was a condition of me getting the loan. I also had about 3 late fees applied during the entire loan too. But to be honest, for the amount i may get back if I claimed, it just doesn't seem worth bothering with as it could turn the bank against me and, it was my fault i was late paying.

Any fees Ive had due to my errors, Ive accepted. Any fees ive had due to the bank's error, Ive questioned or complained about, and they've refunded.

PPI was not included in this new loan. Instead they advised I should get it, but it was up to me to do that if I wanted it.

**citizenB** · 7th January 2012 19:28

If the PPI icon

was made a condition of a previous loan, you can reclaim it. This was a common reason for mis selling.

**dx100uk** · 7th January 2012 19:44

Originally Posted by Who_Knew

I had PPI

on my previous loan, which was a condition of me getting the loan. I also had about 3 late fees applied during the entire loan too. But to be honest, for the amount i may get back if I claimed, it just doesn't seem worth bothering with as it could turn the bank against me and, it was my fault i was late paying.

Any fees Ive had due to my errors, Ive accepted. Any fees ive had due to the bank's error, Ive questioned or complained about, and they've refunded.

PPI was not included in this new loan. Instead they advised I should get it, but it was up to me to do that if I wanted it.

you can reclaim ALL FEES & THE interest icon

they charged you on them

if 1 loan was refinance into the 2nd they charged you PPI INT on INT
so you need to work that out too

**dx100uk** · 16th February 2012 10:54

how is this going?

dx

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