Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

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  1. #1
    Basic Account Holder Who_Knew Novitiate

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    Default Loan repayments over phone less than one actually offered in writing

    I wanted a loan to consolidate my existing loan with Smile, and a number of other lines of credit i had. I applied for a loan and eneded phoning a lady in finance. She went through all the details and agreed to a 5000 loan with a repayment of 84 a month. As this fitted within my budget I agreed over the phone to it. She said she would get all the paperwork ready and sent out to me.

    On receiving the paperwork, the repayments had gone up to 114 a month. When I phoned to query this, I was told that the other loan was now not availible to me, nothing more, no explaination as to why. This new repayment was at my budget limit but as circumstances had changed a little I was more in need of the loan so signed the papers.

    My question is, can I do anything to enforce the original verbal agreement, or am I now stuck with the loan I signed up to?

    I have been repaying this loan now for 10 months, which adds up to 300 more in repayments than the original phone agreement!


  2. #2
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    Default Re: Loan repayments over phone less than one actually offered in writing

    Hi

    Personally I think you're stuck with the loan you signed up for.

    They offered you a product/ papers which you queried and subsequently agreed to them by signing for the higher repayment loan so I reckon you're kippered.

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  3. #3
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    Default Re: Loan repayments over phone less than one actually offered in writing

    you say you have consoladated old loans
    not got penalty fees and PPIicon to reclaim anywhere have you?
    dx

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  4. #4
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    Default Re: Loan repayments over phone less than one actually offered in writing

    I had PPIicon on my previous loan, which was a condition of me getting the loan. I also had about 3 late fees applied during the entire loan too. But to be honest, for the amount i may get back if I claimed, it just doesn't seem worth bothering with as it could turn the bank against me and, it was my fault i was late paying.

    Any fees Ive had due to my errors, Ive accepted. Any fees ive had due to the bank's error, Ive questioned or complained about, and they've refunded.

    PPI was not included in this new loan. Instead they advised I should get it, but it was up to me to do that if I wanted it.


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    Default Re: Loan repayments over phone less than one actually offered in writing

    If the PPIicon was made a condition of a previous loan, you can reclaim it. This was a common reason for mis selling.

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  6. #6
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    Default Re: Loan repayments over phone less than one actually offered in writing

    Quote Originally Posted by Who_Knew View Post
    I had PPIicon on my previous loan, which was a condition of me getting the loan. I also had about 3 late fees applied during the entire loan too. But to be honest, for the amount i may get back if I claimed, it just doesn't seem worth bothering with as it could turn the bank against me and, it was my fault i was late paying.

    Any fees Ive had due to my errors, Ive accepted. Any fees ive had due to the bank's error, Ive questioned or complained about, and they've refunded.

    PPI was not included in this new loan. Instead they advised I should get it, but it was up to me to do that if I wanted it.
    you can reclaim ALL FEES & THE interesticon they charged you on them

    if 1 loan was refinance into the 2nd they charged you PPI INT on INT
    so you need to work that out too

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    2. Reclaim mis-sold PPI Read Here
    3. Reclaim Loan, Credit Card, mortgage & CAtalogue Charges Read Here
    my views are my own...seek legal advice if ness
    NEVER EVER - act on a private message asking you to visit another website, make contact 'off list' or by telephone
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  7. #7
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    Default Re: Loan repayments over phone less than one actually offered in writing

    how is this going?

    dx

    Credit Reference Agencies:Experian Equifax CallCredit noddle<<<<CRA FILE INFO IS HERE<<<<
    fed up with DCA's calling get a TRUECALL BOX!! - HERE
    Sort Your Debts Now - - here

    Start Your Own Thread - HERE

    1. Single Premium PPI Q&A Read Here
    2. Reclaim mis-sold PPI Read Here
    3. Reclaim Loan, Credit Card, mortgage & CAtalogue Charges Read Here
    my views are my own...seek legal advice if ness
    NEVER EVER - act on a private message asking you to visit another website, make contact 'off list' or by telephone
    - alert the siteteam IMMEDIATELY by hitting the black warning triangle on any message - Particularly if this results in a request to pay a fee to help you.


    DX
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