Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Hi,
I have written to RBS to ask for £1,593.00 back from fees taken. They have written back to say that they think agreed to the fees because I had the account. They have offered me £335 as a good will gesture.
Now to write and tell them that is not nearly good enough.
At what point do I request interest? At this stage or not until I have to take them to court?
Advice please
RBS have now offered me £1,078, which is about two thirds of the amount I am asking for. I am not sure what to do, it is tempting just to take the money and run, but there is part of me that is angry with the stress they put me through by taking the charges in the first place.
what should I do?
The decision is yours but RBS will pay the full amount eventually, and its your money they've unlawfully taken from you. Personally I held out for the full amount because of the stress and upset they caused me.
Stacy xx
NatWest - Settled in full 22/05/06
RBS- Prelim sent 9/05/06 £1,147
£500 offer 27/05/06, rejected 30/05/06
LBA sent 25/05/06
MCOL 15/06/06
Defence received 20/07/06
Settled in full 01/09/06 wahey!!!!!!!!!