Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. #1
    Basic Account Holder andrewman Novitiate



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    Thumbs down ziinga.com - Help Needed

    in december 2011 I visited an auction site called ziinga, I found it advertised on facebook.

    I had a look around the site once i had signed up, i read terms and conditions. I did not place a bid at that time. A few days later a get an email saying i had won a canon camera, all i needed to pay was £1.00 to get item, i payed using my debit card. a week later 31st december 2011, i checked my bank, i was shocked to find £59.99 taken by ask-ziinga.com. I contacted ziinga and asked what it was for, they say it is for premium membership of their site, I challenged them on this as i did not sign up for membership. Platinum membership they say is what I had paid for as camera was a promotional item, there was no mention of this in the email at time, they say i will have to pay £59.99 a month for 3 months. Ziinga say this is in terms and conditions, it was not when I signed up. I now class this group as fraudulant and criminal. I asked for my money back, they keep dragging their feet with excuses of we need your user name, they was alreday given this in my email, they also say to get my money back i would have to pay £28.99. I have loged a complain with my bank, who are going to monitor my account and refuse to pay ziinga. I can not find an address for ziinga to write to, or to enable me to take court action. If anyone reading this knows the address, it would be appreciated, also if my post is in wrong section please help with moving my message to the right section. thanks.


  2. #2
    Royalties Account Holder rebel11 Authoritative rebel11 Authoritative rebel11 Authoritative rebel11 Authoritative rebel11 Authoritative rebel11 Authoritative rebel11 Authoritative rebel11 Authoritative rebel11 Authoritative rebel11 Authoritative rebel11 Authoritative



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    Default Re: ziinga.com - Help Needed

    Hi andrew

    Welcome to CAGicon

    All sounds very suspect. Have a read of number 11 in my signature. Also if you paid by Visa Debt, contact your card provider, ask to do a Chargeback.
    http://www.which.co.uk/consumer-righ...d-debit-cards/

    I'd lodge a complaint with Trading Standards.

    Thread moved to correct forum.

    11) DISTANCE SELLING-EDUCATE YOR RETAILERCLICK HERE


  3. #3
    Basic Account Holder andrewman Novitiate



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    Default Re: ziinga.com - Help Needed

    Thanks I willgive it a go.



    Quote Originally Posted by rebel11 View Post
    Hi andrew

    Welcome to CAGicon

    All sounds very suspect. Have a read of number 11 in my signature. Also if you paid by Visa Debt, contact your card provider, ask to do a Chargeback.
    http://www.which.co.uk/consumer-righ...d-debit-cards/

    I'd lodge a complaint with Trading Standards.

    Thread moved to correct forum.

    11) DISTANCE SELLING-EDUCATE YOR RETAILERCLICK HERE



  4. #4
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  5. #5
    Basic Account Holder squiresp Novitiate



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    Default Re: ziinga.com - Help Needed

    Hi There,
    I know what you are going through. I too, have had the same.
    I was astonished when I saw the site and how cheap you could potentially get things for.
    I got free bids and won a sensor coffee machine for £13
    so in order to get it,
    I had to pay which I did.
    I then had £59.99 taken out of my account a week later
    so I emailed them only to be told I had signed up to their premium service which was required to get the won item.

    I told them I was not happy so refund and cancel the item.
    They told me I could not and I would have to pay for 3 months £59.99 each month.

    I called my bank, Barclaysicon, and told them.

    They sent me a form and I completed it and sent it back.
    that was about 5 weeks ago.

    I have now had another statement and they have taken another £59.99 from my account.
    Not even my Bank Barclays, who are totally useless could stop it even though I have the dispute going on.

    I told Ziinga that I have not even recieved the item I won
    and paid for and they then told me I have to supply them with a copy of my credit card,
    drivers licence or passport and a utility bill.

    That in its self is ridiculous.

    Who asks for that when purchaing online.
    Anyway, in answer to your question, the only details I have are as follows: This website is owned by Flamingo Intervest Ltd., OMC Chambers, P.O. Box 3152, Road Town, Tortola, British Virgin Islands and partly managed by Auction Management Ltd., Suite 238, Vincenti Buildings, 14/19 Strait Street, Valletta VLT 08, Malta


  6. #6
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    Default Re: ziinga.com - Help Needed

    do a chargeback
    http://whatconsumer.co.uk/visa-debit-chargeback/
    dont take NO for an answer!!

    dx


  7. #7
    Basic Account Holder squiresp Novitiate



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    Default Re: ziinga.com - Help Needed

    Yes thats why I am going to close my bank account. If I dont have an account with the details they have the they cant take anymore money out and will have to sue me.


  8. #8
    Basic Account Holder Shirall Novitiate



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    Default Re: ziinga.com - Help Needed

    Quote Originally Posted by andrewman View Post
    in december 2011 I visited an auction site called ziinga, I found it advertised on facebook.

    I had a look around the site once i had signed up, i read terms and conditions. I did not place a bid at that time. A few days later a get an email saying i had won a canon camera, all i needed to pay was £1.00 to get item, i payed using my debit card. a week later 31st december 2011, i checked my bank, i was shocked to find £59.99 taken by ask-ziinga.com. I contacted ziinga and asked what it was for, they say it is for premium membership of their site, I challenged them on this as i did not sign up for membership. Platinum membership they say is what I had paid for as camera was a promotional item, there was no mention of this in the email at time, they say i will have to pay £59.99 a month for 3 months. Ziinga say this is in terms and conditions, it was not when I signed up. I now class this group as fraudulant and criminal. I asked for my money back, they keep dragging their feet with excuses of we need your user name, they was alreday given this in my email, they also say to get my money back i would have to pay £28.99. I have loged a complain with my bank, who are going to monitor my account and refuse to pay ziinga. I can not find an address for ziinga to write to, or to enable me to take court action. If anyone reading this knows the address, it would be appreciated, also if my post is in wrong section please help with moving my message to the right section. thanks.
    Hi I was caught out by the same company something needs to be done - how can they get away with this. Unfortunately their address is in Malta (Ziinga is a product of Auction Managements Ltd, c/o Vincente Buildings, 14/19 Strait St, Valletta VLT 08, Malta)


  9. #9
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    Default Re: ziinga.com - Help Needed

    read the thread!

    chargeback

    dx


  10. #10
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    Default Re: ziinga.com - Help Needed

    and start your own thread!

    dx


  11. #11
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    Default Re: ziinga.com - Help Needed

    http://www.actionfraud.org.uk/report_fraud
    https://secure.consumerdirect.gov.uk/reporta[problem].aspx

    Quote Originally Posted by Shirall View Post
    Hi I was caught out by the same company something needs to be done - how can they get away with this. Unfortunately their address is in Malta (Ziinga is a product of Auction Managements Ltd, c/o Vincente Buildings, 14/19 Strait St, Valletta VLT 08, Malta)



  12. #12
    Basic Account Holder andrewman Novitiate



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    Default Re: ziinga.com - Help Needed

    I have managed to recover part of the £59.99 ziinga stole from me. They took £28.99 as a charge for re-paying money. I had already written to my banks head office, asking for a charge back against ziinga's bank. I will wait and see what happens. Do not give up. I have also notified microsoft that I beleive ziinga is a con.


  13. #13
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    Default Re: ziinga.com - Help Needed

    Why did you write to do the Chargeback?, you should have phoned, then backed up with a letter.

    Quote Originally Posted by andrewman View Post
    I have managed to recover part of the £59.99 ziinga stole from me. They took £28.99 as a charge for re-paying money. I had already written to my banks head office, asking for a charge back against ziinga's bank. I will wait and see what happens. Do not give up. I have also notified microsoft that I beleive ziinga is a con.



  14. #14
    Basic Account Holder andrewman Novitiate



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    Default Re: ziinga.com - Help Needed

    I wrote because I had already spoken with my bank in person. They did not know what to do, new rules had just been introduced by government. Writing was best way to explain my problem and what I need, talking on phone can cause problems with misinterpretation of what is beeing said. Phone calls can be ignored or something important could be writen down wrongly. Writing a letter is more important than a phone callicon, letters are offical and evidence, phone calls are not.


  15. #15
    Basic Account Holder andrewman Novitiate



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    Default Re: ziinga.com - Help Needed

    Ziinga have today 31/01/2011 taken another 59.99 from my account. went to speak with bank about this problem re-occurring. i was told it was with dispute team who are awaiting a reply from ziinga. British phone number for ziinga does not work, bank advisor tried to ring them. due to this problem i have asked for a new card. very dissappointed in co-op banks lack of help to recover my money. bank not interested in charge back, they do not know what it is.i am now forced to change direct debiticon for sky tv or incur penalties.


  16. #16
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    Default Re: ziinga.com - Help Needed

    co-op

    used them several times on chargeback now.

    08457 212212

    go through the log in
    hit # twice

    tell them there is fraud going on on your account and can you action an urgent chargeback please
    this is the second time

    dx


  17. #17
    Basic Account Holder m1dpq Novitiate



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    Default Re: ziinga.com - Help Needed

    Maybe this will help with the Ziinga problem... I found it whilst seeking data about the mamangement company..

    Board approval of acquisition of Flamingo Intervest Ltd and listing of new shares

    12 Dec, 2011 06:50 CET


    Reference is made to the stock exchange notices on 19 October, 21 October and 16 November 2011 and the Equivalent Document dated 15 November 2011, regarding Nio Security, Inc.'s ("Nio") share purchase agreement to acquire Flamingo Intervest Ltd ("Flamingo") controlling the entertainment shopping internet site with settlement in new shares. After completion and review of due diligence reports, the Board of Nio has resolved to complete the acquisition of Flamingo as described in the Equivalent Document dated 15 November 2011. Nio has engaged legal advisor, financial advisor and technical advisor to conduct legal due diligence, agreed upon procedures on the financial information sourced from management accounts and technical due diligence on Flamingo's internet site and related IP rights. The legal advisor has performed a due diligence review of certain documents disclosed by Flamingo and issued a report summarizing the legal assessments of the documents received. Further, the legal advisor has coordinated legal due diligences on information and documents disclosed by Flamingo and its subsidiaries subject to foreign laws. Law firms on the British Virgin Island, Malta, the Philippines and Saint Vincent and the Grenadines performed legal due diligences on information and documents subject to the laws of the British Virgin Island, Malta, the Philippines and Saint Vincent and the Grenadines. The financial advisor has performed agreed upon procedures on the unaudited historical financial information for 2010 and the period 01.01.2011 to 30.06.2011 sourced from management accounts and issued a report summarizing the financial assessments of Flamingo and its subsidiaries. The financial advisor has not carried out an audit or a limited audit. The technical advisor has performed technical due diligence and issued a report summarizing the technical assessment of Flamingo and its subsidiaries, hereunder a technical assessment of the following: (i) technical platform and IP rights, (ii) development practice and (iii) solution performance. The due diligence investigation and agreed upon procedures have not revealed any material matters affecting the valuation of Flamingo or the feasibility or execution of the acquisition. Flamingo's financial historical information has not been audited and has been sourced from management accounts as described in the Equivalent Document dated 15 November 2011. Some weaknesses in reporting routines and within the accounting procedures for the periods covered have been identified during the due- diligence, with Flamingo's invoices and records being to some extent incomplete. These issues have in all material respect already been rectified by Flamingo, and the Board will further improve and implement appropriate accounting and reporting procedures and routines as soon as practicably possible following the completion of the transaction. The subsidiary of Flamingo, Auction Management Ltd has not timely submitted audited financial statements to the Company Registry on Malta. This does not hinder the subsidiary from carry out its activities, and Flamingo has made a provision for taxes payable of DKK 40,000 that covers the expected liability to the tax authorities on Malta. Nio will conduct an audit on Auction Management Ltd and report to the Registry of Companies on Malta. Flamingo's management accounts have been compiled based on Danish GAAP. Nio will for the fiscal year 2011 change its accounting principles to IFRS which may impact the financial statements of Nio including the pro forma financial information included in the Equivalent Document dated 15 November 2011. In connection with the transaction, the sellers of Flamingo that received the new shares as settlement has entered into lock-up agreements, where the sellers of Flamingo has agreed not to sell any shares in Nio for a period up until 31 December 2013. The ultimate owners (sellers) of Flamingo, Masih Nikdar, Dennis Mikkelsen and Thomas Madsen will be employed by Flamingo with effect from 1 January 2012. Pursuant to the SPA the employees (in their capacity as ultimate sellers) are subject to a non-competition restriction until 31 December 2013. Further, Flamingo is entitled to impose an additional six months' non- competition restriction on each of the employees following the termination of the employment agreements against a compensation for of EUR 20,000 per month. Nio confirms that the 60,000,000 new shares issued as settlement for Flamingo have been duly authorized by all necessary corporate action and that the shares have been fully paid and validly issued. After the issue of new shares, the number of outstanding shares in Nio is 105,634,309, each with a par value of USD 0.10. The 60,000,000 new shares will be registered with ISIN US 459 378 1051 and listed on Oslo Børs on or about 12 December 2011. For further details please refer to the Equivalent Document dated 15 November 2011. For further information, please contact Tore Formo, CEO, Telephone +47 91 66 86 78. This information is subject of the disclosure requirements acc. to §5-12 vphl (Norwegian Securities Trading Act


  18. #18
    Basic Account Holder m1dpq Novitiate



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    Default Re: ziinga.com - Help Needed

    Company: Flamingo Intervest Ltd. Name: Nikdar Masih Address: OMC Chambers, Road Town City: Tortola Country: VIRGIN ISLANDS, BRITISH Postal Code: P.O. Box 3152 Administrative Contact: Company: Flamingo Intervest Ltd. Name: Nikdar Masih Address: OMC Chambers, Road Town City: Tortola Country: VIRGIN ISLANDS, BRITISH Postal Code: P.O. Box 3152 Phone: +35625572557 Fax: Email: Technical Contact: Company: Flamingo Intervest Ltd. Name: Nikdar Masih Address: OMC Chambers, Road Town City: Tortola Country: VIRGIN ISLANDS, BRITISH Postal Code: P.O. Box 3152 Phone: +35625572557 Fax: Email: Original Creation Date: 2009-09-30 Expiration Date: 2015-09-29 Status: clientTransferProhibited


  19. #19
    Basic Account Holder andrewman Novitiate



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    Default Re: ziinga.com - Help Needed

    I have recived a letter today from my bank co-op, i am informed they have repaid the money taken by Ziinga from my account. I am very concerned that a bank does not listen to it's customers, and re-pays money after a recharge was made against a fraudulant company. Banks sent me paperwork from ziinga outlining it's terms and conditions showing charge of 59.99, bank paid ziinga 61.94 against my wishes. I have written to the co-op bank and asked for a recharge, but I do not expect to get a satisfactory outcome, i am very annoyed. Anyone who has any idea what to do next would be appreciated. Thanks.


  20. #20
    Basic Account Holder m1dpq Novitiate



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    Default Re: ziinga.com - Help Needed

    Hi Folks...

    After Ziinga admitted by email that my account had been cancelled, but then took money from my bank account.. I contacted both Ziinga and the Co-Op bank as they are my bank... I requested that they put a prevention case forward to stop Ziinga.com from taking the money fraudulently.. This has happened and nothing has been taken from my account since...

    You must contact the Fraudulent tranactions team at the Co-Op Hq and they will take action..

    If you need anymore help please contact me..

    regards

    Peter



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