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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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Help!! Car towed by VRP bailiffs for PCN fines owed by previous owner!!


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Hi,am having a hellish time trying to get my car back from bailiffs who stole it & towed to their pound. I purchased my car in july from a girl that used to rent room in my place, sold as seen. I then proceeded to insure car in my name and have used it without incident. On monday I returned to where I left my vEhicle with 3 young kids, only to find it was GONE. I didn't know where it was, was miles from home & contacted TRACE & Police to see if they knew of its whereabouts. They didn't, after numerous calls to every agency imaginable, I found out from the LA it was taken from, that a lovely bailiff firm hired by the council, had my car in a pound in relation to 2 PCN's incurred before I bought the car from previous owner. They gave me bailiff no. I phoned & was basically told that unless I pay £1401.xx my car would be sold @ auction in 7 days wtf!!! I explained that I bought the car,am the new owner and am not liable for these 2 PCN's. I was told that I should pay up & then take the issue up with the previous owner!! The previous owner used to rent a room in my place, has since moved & I have no forwarding address for her, in fact all mail for her is returned to sender. There begun the beginning of a nightmare. Realising I was going to get nowhere with bailiff, I contacted LA again explaining my situation & that their agent had stolen my car, a simple DVLA check would have revealed my name as new registered keeper. They asked me to submit logbook, insurance certificate, proof of purchase & covering letter...no problem I did this, only to be told after repeated phone calls and chaseups (after faxing over...they allegedly don't deal with members of public in person...I wonder why!) That I have to deal with the bailiffs, as "its out of their hands". I argued that its far from being "out of their hands", as these bullying extortionists are employed by them as their agents and so they must be liable for their actions. Long story short, didn't get anywhere...something about make a complaint & meanwhile bailiffs are still detaining my car and could sell it think. This is horrible, I've explained I 'm not liable, have 3 young kids & we've been deprived of our only means of transport just before xmas, but these people are heartless & are only concerned with getting paid. Don't know what to do, but am thinking to report my car stolen by these thieves, if only to prevent car being sold & lost forever :(

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Times not on your side here because of the time of year. Normally you would write to them and give them 48 hours to return the car on the threat of court action. You can still take this path but decide yourself what time limits to put on it.

 

Don't threaten court action unless you are prepared to go through with it. It can be done on line.

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You are right to approach the council rather than the bailiff.

 

Did the bundle of documents you gave them prove beyond doubt that you purchesed the car on such-and-such a date? If so, I would suggest phoning the council again and insisting on speaking to a senior manager in parking and explaining what happened. (Don't just settle for speaking to the first person who happens to pick up the phone).

 

They have authority to withdraw the debt and instruct the bailiff to return your car - although you'll probably be told to go and get it yourself! If your documents support your case, they ought to allow this. After all, they asked to see them for a reason, right?

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I suspect the problem underlying the log-jam is that the OP has registered the car at their home which is the same address as that of the previous keeper. The council (and the bailiffs) may well suspect that they are being snowed and with good reason as the passing of vehicles between family members, for example, is a common manoeuvre used to shake councils and the like of their tails.

 

With this in mind the only route that I can currently see by which the OP is likely to recover their car is to commence proceedings seeking an immediate injunction to prevent the bailiffs from disposing of the vehicle. The proceedings will also have to include the council because it is their debt the bailiffs are pursuing. At the heart of the OP's case there will have to be a detailed affidavit setting out their relationship with the previous owner, the purchase of the vehicle, their complete ignorance of the outstanding issues (if this is true) and the fact that they have no knowledge of the previous owner's whereabouts. Statements from witnesses in support of this affidavit would be very helpful.

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Thanx For your replies. I went to police & that was a waste of time, they still told me 'its a civil matter'lol.the council are just as bad, after asking me to submit all my documents, which I did, they then turned around and said "its out of their hands the bailiffs have to make a decision",,so what was the point in asking for all my docs?? I was told out of goodwill they are submitting them to bailiffs on my behalf!! Aarrrgghh!!!sorry needed to do that...& u are right Jamberson, the so called customer service agents council places on the frontline are totally useless, but getting to speak to a senior member of this team has alluded me so far. I keep hearing references made to a top secret, hidden specialist team in the 'back office' & it seems I would need a Mi5 pass and a few tons of dynamite to get past this frontline! There is no accountability, I've demanded to speak to a senior & keep getting told their policy is they don't deal directly with members of the public...if don't laugh, I swear I"ll cry! Bailiffs, at least, have told me their senior manager will look @ my case BUT she won't be back until next wednesday,,however they have said my car won't be sold until decision is made,I don't know do you take a bailiff's word for anything?? Am just feeling so frustrated & violated,,could the timing of this be any worse? I Am prepared to go all the way to court on this, its my car, I'm not liable for these pcn's & its a bloody cheek that they can just steal someone's property, without even checking with dvla, as to who the reg. Keeper is,, diabolical.

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Snowy thanx for reply, yes I can appreciate that they might suspect that, but that is not the case and I thought the burden of proof was 'beyond reasonable doubt', but even in cases where relatives passover ownership, is that illegal in eyes of law? I explained in the cover letter I submitted to council, that previous owner was a previous lodger and that I don't know her new address and no I didn't have prior knowledge of her debts. If she is using a redirection service would I be able to trace her through this, as I don't even see mail for her arriving anymore?

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this thread should be in the bailiffs forum

 

 

Put your complaint in writing (use e-mail ) head letter FORMAL COMPLAINT addressed to the revenues dept and the chief executive of your council

 

can you tell us what local authority and what bailiff firm you are dealing with

 

looking for Equita or bristow & suitor as the bailiff firms and your council using Capita (who own both bailiff firms) to administrate PCN

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Tour Formal Complaint and any legal claim must name the council as the PRIMARY defendant, as they are WHOLLY LIABLE the actions of their tame TWOCERS the bailiffs I would follow the advice given PDQ as after tomorrow it will be game over and you won't get the car back until next year if at all.

 

(TWOC take without owners consent which as you aren't the debtor, the bailiffs are, and are therefore thieves no matter what plod says)

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

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If you want advice on your thread please PM me a link to your thread

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Mr Martin [email protected]; [email protected]: 020 8825 7089

http://directory.londoncouncils.gov.uk/directory/ealing/officers/

 

 

I suggest you send an e-mail (then phone) to Mr Martin smith informing him that

you are not the debtor

there is no Distress warrant in your name

you have provided proof to both ealing council and collect services ltd that you are the owner of the car

the car was removed and no notice or seizure or removal notice was provided (the notice of seizure/distress would have given you the chance to inform the council you were not the debtor before removal)

you may also want ask him why a dvla check was not performed before removal to conform the debtor was still the owner of the car before removal

ask him to arrange for the return of your car or you will have to issue formal proceedings against ealing council

Edited by hallowitch
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Contact your local councillor and his/her opposite number and ask they intervene in this disgraceful affair NOW or you will be going to the press in the first instance and issuing a Form 4 complaint to the magistrates naming both bailiffs and council as the defendants.

 

WD

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You need to phone and email the contact posted by hallowitch ASAP, as they will slope off for Christmas by lunchtime tomorrow.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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When someone takes something that does not belong to them with the intention of permanently depriving them of that something, then it is legally described as theft.

 

This car does not belong to someone who has commited an offence, criminal or civil, and it has been taken with the intention to permanently deprive them of it, therefore the police have to take it as theft.

 

You should write to the chief constable and copy it to police complaints, (annotating that at the bottom) and send it by recorded delivery.

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Hi, was busy doing all the letter writing, emailed the chief executive. Havn't received a reply from him, but got confirmation that he has received. I managed to get a phone call with a senior member of staff @ council...finally. She said she managed to get hold of the director of bailiff firm on holiday in spain lmao! And that the bailiffs would like to see aLl 4 pages of logbook, as they've only got 1st page (even though I faxed through all pages! Ggrrr) and asked if I have a paper trail which shows how I purchased car, e.g bank account, showing withdrawal...do I really have to provide such personal details to a motley crew of bailiffs??! I can resend my logbook, but to dig up old bank statements, that wouldn't conclusively show one lump withdrawal made, is a bit far fetched. Anyway she repeated the same spiel about it being out of council's hands & ultimately the bailiff's decision. I obviously restated that actually they do have authority to order the return of my car, just as they have the authorisation for its seizure & removal in 1st place. Long story short, she got the supposed assistant manager of firm to contact me. He called, confirmed he had spoken to council & that he needed copies of all 4 pages of logbook (no problem) and some kind of papertrail showing how purchase was made. I made it clear that proof of ownership has been proven by receipt and insurance, I'm hardly going to insure a car I don't own! Yes I changed registration details @ a later date, (but in any case, as the bailiff didn't hesitate to tell me the 1st time I had the privilege of being threatened by him, the logbook isn't proof of ownwership, just the reg keeper) and it was certainly changed before they seized & towed my car. He also said my receipt isn't neccessarily proof, as anyone could have knocked it out, they'd prefer a printed receipt. I retorted it was a private sale, how many of them come with printed receipts! Its amazing how new hoops to jump through get invented :0 Anyway, he said if I send the logbook again, they'll make decision quicker?? In the meantime, I will phone/email chief exec again...(thanks hallowitch, ur are a star!) Will keep u updated & would still like to know how I can file relevant court claim?,,just in case...

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When someone takes something that does not belong to them with the intention of permanently depriving them of that something, then it is legally described as theft.

 

This car does not belong to someone who has commited an offence, criminal or civil, and it has been taken with the intention to permanently deprive them of it, therefore the police have to take it as theft.

 

You should write to the chief constable and copy it to police complaints, (annotating that at the bottom) and send it by recorded delivery.

 

Exactly Conniff, but try telling that to your local bobby! I will try again though

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Please tell us you have recorded all the calls that clearly show the Council being in denial to any responsiblity ?

 

I still say you should contact your local Councillor and if needs be arrange to go and see hm/her TONIGHT, with all the documents that show you are not the person they have a liability order to collect upon and all the evidence to show the car is registered to you?

 

WD

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