Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    Default Warms vs NatWest credit card **WON**

    The story so far...
    This is just a small one, only asking for £40.- unlawful penalties back.
    Prelim sent, reaction came today:
    Bla,bla, "...fair, reasonable and compliant with all applicable laws..."(!)

    Also: "Whilst strongly disagreeing with the Office of Fair Trading's legal position on credit card default charges..." (goes on about having lowered charges to £12.).
    So they strongly disagree with the OFT?
    Tough!
    lbaicon has already been posted. With flash C.A.G. sticker on the front!
    Tick.
    Tock.

    Similar Threads:
    -Warms (Alexandra)-
    ---------------------------------------------

    Whatever I post is just my opinion, no more, no less!
    ......................... ......................... ...................
    NatWest=>settled in full, no strings!
    NatWest creditcard=>settled in full, no strings!

  2. #2
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    Default Re: Warms vs NatWest credit card

    No response whatsoever and the 14 days are up.
    Time for MCOL!
    (...and all this for a measly £40,-!!!)

    -Warms (Alexandra)-
    ---------------------------------------------

    Whatever I post is just my opinion, no more, no less!
    ......................... ......................... ...................
    NatWest=>settled in full, no strings!
    NatWest creditcard=>settled in full, no strings!

  3. #3
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    Default Re: Warms vs NatWest credit card

    An Acknowledgment of Service of my claim was filed on Thursday (12th Oct).

    They are having a "Trainee Solicitor" defend, and this not Cobbets! It's a different address, in London:
    Group Litigation
    1 Princes St
    London

    Let's hope that means it won't take long...

    -Warms (Alexandra)-
    ---------------------------------------------

    Whatever I post is just my opinion, no more, no less!
    ......................... ......................... ...................
    NatWest=>settled in full, no strings!
    NatWest creditcard=>settled in full, no strings!

  4. #4
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    Default Re: Warms vs NatWest credit card *SETTLED IN FULL*

    YES!!!!!

    We received a cheque today for the full amount!
    Not that much, only £85.72, but it's our first victory and we are thrilled to bits!!!

    We have donated and filled in the survey, too.

    -Warms (Alexandra)-
    ---------------------------------------------

    Whatever I post is just my opinion, no more, no less!
    ......................... ......................... ...................
    NatWest=>settled in full, no strings!
    NatWest creditcard=>settled in full, no strings!

  5. #5
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    Default Re: Warms vs NatWest credit card

    Great stuff....don't spend it all at once !

    M-Stanley, Marbles , Barclaycard,Cap 1, NW CC's x 3, NWest, MBNA , HSBC CC ALL WON

    Outstanding
    Halifax initial 11/10 acknowledged 19/10 LBA 25/10
    LTSB initial 12/10 LBA 26/10
    Barclays initial 3/10,response 9/10 LBA 17/10,MCOL 1/11, defence &AQ 10/12
    Bof Ireland mort' S.A.R 16/10, initial 23/11, LBA 7/12,MCOL 23/12
    NatWest home loans S.A.R sent 23/10,Initial 16/12, LBA 6/1
    NatWest business a/c initial 9/11, LBA 25/11, MCOL 9/12, AQ 20/1,cheque recieved 17/2 but had to send it back !!
    HSBC c/a AQ returned 17/2
    HSBC bus' a/c MCOL 17/2

  6. #6
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    Default Re: Warms vs NatWest credit card

    The "Trainee Solicitor" signed the letter we got today, so he's the one who will receive our reply, accepting the money but not agreeing to their terms (i.e.confidentiality).

    -Warms (Alexandra)-
    ---------------------------------------------

    Whatever I post is just my opinion, no more, no less!
    ......................... ......................... ...................
    NatWest=>settled in full, no strings!
    NatWest creditcard=>settled in full, no strings!

  7. #7
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    Default Re: Warms vs NatWest credit card

    What do you think?

    "Rejection of offer


    Dear Mr McKinley


    Account number XXXXXXXXXXX
    Claim number XXXXXXXXX

    I am in receipt of your offer for a Full and finalicon settlement and enclosed cheque for £XX.XX.
    As the payment of the money is tied to your conditions of me agreeing to not “court publicity, or disclose or refer to any third party, the background to this matter, and also to keep the terms of this settlement strictly private and confidential” I unfortunately cannot accept your offer.
    I therefore will not be discontinuing my legal proceedings at this time.

    Yours sincerely

    Warms"

    -Warms (Alexandra)-
    ---------------------------------------------

    Whatever I post is just my opinion, no more, no less!
    ......................... ......................... ...................
    NatWest=>settled in full, no strings!
    NatWest creditcard=>settled in full, no strings!

  8. #8
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    Default Re: Warms vs NatWest credit card

    Perfect. Abrupt and to the point.

    You might like to add that he he wants further clarification of your position then he should visit http://www.consumeractiongroup.co.uk...d=1#post313634



    Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential.
    Please include a link to the post you want me to look at. If you have received a defence, contact me.
    Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

  9. #9
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    Default Re: Warms vs NatWest credit card

    Quote Originally Posted by BankFodder
    Perfect. Abrupt and to the point.

    You might like to add that he he wants further clarification of your position then he should visit http://www.consumeractiongroup.co.uk...d=1#post313634

    hehe...

    Thanks

    -Warms (Alexandra)-
    ---------------------------------------------

    Whatever I post is just my opinion, no more, no less!
    ......................... ......................... ...................
    NatWest=>settled in full, no strings!
    NatWest creditcard=>settled in full, no strings!

  10. #10
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    Thumbs up Re: Warms vs NatWest credit card

    That letter was posted today.

    -Warms (Alexandra)-
    ---------------------------------------------

    Whatever I post is just my opinion, no more, no less!
    ......................... ......................... ...................
    NatWest=>settled in full, no strings!
    NatWest creditcard=>settled in full, no strings!

  11. #11
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    Default Re: Warms vs NatWest credit card

    The trainee solicitor sent us another letter today:

    "I note the contents of your letter dated 23 October 2006 outlining your concern regarding the issue of confidentiality. I also note you did not rturn the cheque. If you retain and deposit the cheque this is acceptance of Full and finalicon settlement and you should contact th court confirming you are discontinuing proceedings."

    Am I right in thinking this means we can cash the cheque even though we have not agreed to any confidentiality?
    :idea:

    -Warms (Alexandra)-
    ---------------------------------------------

    Whatever I post is just my opinion, no more, no less!
    ......................... ......................... ...................
    NatWest=>settled in full, no strings!
    NatWest creditcard=>settled in full, no strings!

  12. #12
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    Default Re: Warms vs NatWest credit card

    If you did not sign their agreement then they cannot impose the conditions,unless of course they have made it clear in writing, that by depositing the cheque you are consenting to Full and finalicon settlement which conditionally prevents you from disclosing or discussing the case.
    You could write to the court
    However if their letter is deemed as "Without Predjudoce " there may be a problem.....I will get some further opinion here to clarify..


    To the Court Mnager................Cou nty Court re claim No.... .......V.......



    Dear Sir


    Please be advised that a settlement has now been made by the defendant in the above matter.

    Whilst the Claimant is happy with the monetary side,feels unable to comply with conditions attatched in acceptance of the same,namely that of my rights to discuss or disclose details of my case to any third party.

    I trust this can therefore be noted

    Yours Faithfully






    copies to ..............county courticon ......................... Defendant Solicitor.

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  13. #13
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    Default Re: Warms vs NatWest credit card

    The letter he sent with the cheque was:
    "(...not commercially viable or cost effective for the Bank to defend...)
    Therefore, I am writing to advise you that the Bank is prepared to pay tou the ull value of your claim being £85.72 in Full and finalicon settlement of these proceedings. A cheque is enclosed with this letter. Please note that payment will be made with no admission of liability and subject to your agreement not to court publicity, or disclose or rfer to any third party, the background to this matter, and also to keep the terms of this settlement strictly private and confidential.
    Please confirm that you will now be writing to the Court confirming that you will be discontinuing proceedings."

    They never asked us to sign any agreement.

    -Warms (Alexandra)-
    ---------------------------------------------

    Whatever I post is just my opinion, no more, no less!
    ......................... ......................... ...................
    NatWest=>settled in full, no strings!
    NatWest creditcard=>settled in full, no strings!

  14. #14
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    Default Re: Warms vs NatWest credit card

    Well the letter says "subject to your agreement ".......as you have not agreed in principle nor by signing and returning anything to them it looks like their conditions have no legal framework.

    If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.Private message facilities are offered for users to communicate issues that are/or could be seen to be inappropriate for posting on the main forum.Site rules explain this in more detail.If you are approached by private message with a view to asking you to visit another website,please inform the site team via the report icon.
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  15. #15
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    Default Re: Warms vs NatWest credit card

    If they are only paying out what you are entitled to then there is nothing to make any confidentiality agreement stick. In English law for an agreement to be binding each party must give what is termed 'consideration' ie something of value. They are only paying out what you are already entitled to so therefore they are giving nothing in return for any promise by you to remain quiet. To enforce such a confidentiality agreement they would have to show the charges are lawful and therefore they are giving you something you are not entitled to.

    I would say just cash the cheque and inform the court that the matter is settled. They can not enforce the confidentiality side of things in any event.

    All the best

    Zoot


  16. #16
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    Default Re: Warms vs NatWest credit card

    Just to let you know: we returned the cheque, repeating what we said in our letter a few days ago (can't accept due to conditions), and today we got the cheque back with a letter that goes:
    "Please find a cheque enclosed with this letter for £85.72 in Full and finalicon settlement of these proceedings.
    Please confirm that you will now be writing to the Court confirming that you will be discontinuing proceedings."
    So that's finally it for this one!

    -Warms (Alexandra)-
    ---------------------------------------------

    Whatever I post is just my opinion, no more, no less!
    ......................... ......................... ...................
    NatWest=>settled in full, no strings!
    NatWest creditcard=>settled in full, no strings!

  17. #17
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    Default Re: Warms vs NatWest credit card

    Congratulations!

    Don't forget to fill in the survey.

    Enjoy your payout.

    Zoot


  18. #18
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    Default Re: Warms vs NatWest credit card

    Thanks
    Did the survey, donated our little bit for this one...hopefully will be getting a whole lot more from other claim soon...donationicon then will be a bit more than this time's £5.-

    -Warms (Alexandra)-
    ---------------------------------------------

    Whatever I post is just my opinion, no more, no less!
    ......................... ......................... ...................
    NatWest=>settled in full, no strings!
    NatWest creditcard=>settled in full, no strings!

  19. #19
    NATTIE
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    Default Re: Warms vs NatWest credit card **WON**

    Congratulations!


  20. #20
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    Default Re: Warms vs NatWest credit card **WON**

    Thanks

    -Warms (Alexandra)-
    ---------------------------------------------

    Whatever I post is just my opinion, no more, no less!
    ......................... ......................... ...................
    NatWest=>settled in full, no strings!
    NatWest creditcard=>settled in full, no strings!


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