Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Hi. Started falling out with Egg in June......... SAR sent 15th June, request for repayment sent 21st August. My problem is I am now getting bombarded by Egg with phone calls to my home phone number. I have given them my mobile number and insisted that they only use this number but it doesn't seem to make any difference to them.
Today, after driving over 800 miles and working for 14 hours plus, I am just about to settle down to watch "Rebus" on the TV when Egg rang at 3 minutes to 9. Their "agent" (called Sunny!!!! agent number 631) was extremely rude when I objected to being phoned at 9pm.
Is there any way I can stop these people from disrupting what should be "MY" time with my wife and kids? I have repeatedly asked them not to call me outside business hours, except on my mobile number, yet they continue to ignore this.
Do I have any grounds for a complaint for what seems to be undue harrassment?
This letter usually stops or at least drastically reduces the number of calls.
Re: Harassment by telephone
ACCOUNT NUMBER: XXXXXXX
Dear Sirs
I am writing to express my serious concerns regarding both the quantity and frequency of telephone calls that I have received from your company.
I have verbally requested that these stop, but I am still receiving calls. (Delete if necessary)
I am now formally requesting that all further correspondence be made in writing only.
I demand that these phone calls stop immediately. I am now familiar with the terms of Section 40 of the Administration of Justice Act 1970, and the Protection from Harassment Act 1970 and I believe your harassment places you in breach of these acts.
If you continue to call, you will also be in breach of the Wireless Telegraphy Act (1949) and, as such, I will report you to both Trading Standards and The Office of Fair Trading.
You will be deemed to have been served notice of my request no later than 2 working days after postage and I am advising you that any calls received after this date will be recorded with the intention of them being used as evidence. (Even if you don‘t yet have recording equipment!!)