Thread: snow_white vs barclaycard

I sent my prelim letter to barclaycard on the 15th Sep asking for £300 back. I recieved a letter from them 5 days later saying that they were looking into the issue and hoped to have the matter sorted by the middle of October. Being something of a cynic i thought this was just a delaying tactic and was just waiting till i could send my lba. The optimist in me had me checking my account online, really don't know why. I was suprised to find they had credited my account with £120 only 3 days after i got their letter. Its a bit strange that they didn't let me know. They haven't sent me a letter yet or made me an offer in writing. It was a nice surprise as i need the money to file my claim against Capital One. I am still going to send the LBA when the 14 day deadline is up but am encouraged by the fact that they refunded part of what i am asking for within a week of my prelim letter.

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i recieved a letter from barclaycard today saying that they believe their charges are fair etc but they have credited my account with £120 as a good will gesture. tommorow i will post my lba saying thanks for the partial refund but i will file a claim if they don't pay me the rest.

Got a letter from Barclaycard saying they unwilling to pay up the remaining amount so have just submitted a claim for the remaining £180. Hope one of my claims is settled soon as i've spent £140 submitting claims and i need my money back.

Barclaycard have acknowledged my claim and stated they intend to defend. Is only £180 so hope they won't bother with a defence.

went on mcol today hoping to file for judgement only to find barclaycard filed a defence 2 days ago. aaaghhhh! is very annoying as i want the money for my hols. am waiting for the defence to arrive inthe post now.

have finally recieved a court date. is set for 27th March so will probably get my money some time in march. unfortunately not in time for christmas.

have recieved a letter from the courts saying that i need to send them details of my case. have got to sort out my court bundle and everything and get it to the court by Feb 8th. Seems like a lot of work sorting it out. will get it done though.

got my papers in on time. got a call from barclaycard on the document deadline offering to settle if i would cancel my claim. i got the settlement doncument from them which i signed and sent back nearly two weeks ago. i wrote to the court cancelling the claim. am still waiting for my check though. If it doesn't arrive by Monday i'll send them a letter reminding them.

I hope they haven't done the dirty on you.

You should have said you would only cancel your claim only after recieving settlement from them.

Dirty rotten scoundrels.

I got a call from barclaycard the day before the court case. They claimed that they hadn't received my settlement form. am not sure if thats true or not but you can't trust the post and i didn't send it registered post. anyway i sent another copy of the settlement form which arrived Friday. I am now waiting for the check to arrive.

Well done, you are doing better than I am with Barclays as they failed to produce their bundle into court and they also did not send anything to me or even call me!! My court date however is 30th April 2007. In the meantime as they failed to deal with the district judges directions by a certain date they have not complied and in accordance with those orders I have asked the courts to issue a judgement. The courts have one hell of a backlog and I do not suppose for one minute they will deal with it before my court date.
DS

after several more phone calls and letters to barclaycard i finally got my settlement cheque a month after they called me. I don't know if its a deliberate attempt to drag things out or incompetence on their part but am very dissatisfied with barclaycard.

Hi Snow White
Congratulations, they dragged their heels, but you won in the end. Enjoy your spending the money.
They have now made contact with me and have promised a cheque to me by Friday. So it had better come in the morning otherwise they are oiver stepping the mark!
Cheers
DS