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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Help with Wentworth Direct Finance


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I am also one of the (Edit) who applied for a loan on-line. The next day WDF contacted me by phone to say I was guaranteed a loan and the fee was 69.00. I already had loan offered from another company but it needed a guarantor. Parents too old, brother does not own his home and partner does not earn enough. How do you ask a work colleague how much they earn, have they got a mortgage, have they got a good credit history??. On speaking to WDF told them I would only pay 69.00 if they guaranteed the loan and that it would not need a guarantor. They catergorically told me it was and no gaurantor would be needed. On sending back the signed form I even enclosed a letter saying if this was not the case then not to take any fee. The 69.00 was taken from my bank account. Within a couple of days I too received a letter from Ralph Marlon requesting wage slips and utility bills. I actually thought it was ok and they weren't a con after all. How wrong I was. I received a text from Ralph Marlon saying my loan was ready and I just needed a guarantor. I knew then I had been basically defrauded out of my 69.00. WDF knew all along what was going to happen. Ralph Marlon then sent me an application form with an offer of a loan from TFS LOANS LTD. I wanted a loan for 1500.00 but on the letter this was the information sent:

Example: borrow 3500.00 pay 60 monthly repayments of 164.82. Credit 3995.00 including lender fee of 995.00 (that would be over 1000.00 paid before I even got the loan). Total amount payable 9958.20.

Surely this cannot be legal can it?. Certainly not ethical.

I have since written to both WDF and Ralph Marlon. Heard nothing from WDF....shock...and received a text from Ralph Marlon telling me my loan was ready to be paid have I found a guarantor yet.

Not sure if anything can be done, is it worth going to a Financial Ombudsman or any other establishment that governs these people?

I would say if you have a good credit history then you would go to a bank or a reputable company, if not, like me, then if you can get a guarantor and you have no qualms about asking someone then go direct to them. In my opinion WDF take the money pass you on and wash their hands of you and crack open a bottle of bubbly to toast their success of another idiot and answered the phone to them. And no I don't work for another loan company I'm an honest hard working bloke who's been had!!

Edited by maroondevo52
Removed unsuitable word
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Hello and Welcome,

 

I've started a new thread for you.

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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You may have read by now my thread about Wentworth. Today RBS refunded my £69 pending enquiries.

I also contacted Wentworth and explained what was going to happen. They told me EVERY phone call is recorded.

Check which date you spoke to the call centre and then contact JENNY SHEPHERD at Wentworth who looks at the complaints. She will check your calls and be able to establish the truth.

Surprisingly, the call centre telephonist didn't sound surprised or shocked at my story, which I believe says alot!

I'm lucky I got my money from the bank next day, but this Ralph Marlon lot did try to tout me...their app form is in the bin. I think Wentwoth runs on how many 69 quids they can get in a day as brokers. They are not actually interested in lending money.

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  • 1 month later...
I am also one of the (Edit) who applied for a loan on-line. The next day WDF contacted me by phone to say I was guaranteed a loan and the fee was 69.00. I already had loan offered from another company but it needed a guarantor. Parents too old, brother does not own his home and partner does not earn enough. How do you ask a work colleague how much they earn, have they got a mortgage, have they got a good credit history??. On speaking to WDF told them I would only pay 69.00 if they guaranteed the loan and that it would not need a guarantor. They catergorically told me it was and no gaurantor would be needed. On sending back the signed form I even enclosed a letter saying if this was not the case then not to take any fee. The 69.00 was taken from my bank account. Within a couple of days I too received a letter from Ralph Marlon requesting wage slips and utility bills. I actually thought it was ok and they weren't a con after all. How wrong I was. I received a text from Ralph Marlon saying my loan was ready and I just needed a guarantor. I knew then I had been basically defrauded out of my 69.00. WDF knew all along what was going to happen. Ralph Marlon then sent me an application form with an offer of a loan from TFS LOANS LTD. I wanted a loan for 1500.00 but on the letter this was the information sent:

 

Example: borrow 3500.00 pay 60 monthly repayments of 164.82. Credit 3995.00 including lender fee of 995.00 (that would be over 1000.00 paid before I even got the loan). Total amount payable 9958.20.

 

Surely this cannot be legal can it?. Certainly not ethical.

 

I have since written to both WDF and Ralph Marlon. Heard nothing from WDF....shock...and received a text from Ralph Marlon telling me my loan was ready to be paid have I found a guarantor yet.

 

Not sure if anything can be done, is it worth going to a Financial Ombudsman or any other establishment that governs these people?

 

I would say if you have a good credit history then you would go to a bank or a reputable company, if not, like me, then if you can get a guarantor and you have no qualms about asking someone then go direct to them. In my opinion WDF take the money pass you on and wash their hands of you and crack open a bottle of bubbly to toast their success of another idiot and answered the phone to them. And no I don't work for another loan company I'm an honest hard working bloke who's been had!!

 

hi there i too was one of the unfortunate ones to be scammed by wentworth & ralph loans,sent numerous recorded letters but with no reply..so someone advised me to contact the financial ombudsman & hey guess what i received a call from wentworth saying they were transferring £69 back into my account..something should be done to bring these [problematic] down.good luck
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  • 4 weeks later...

My Son has also been scammed by these people. He had never heard of them until a letter from Ralph Marlon arrived, followed by one from Wentworth saying that the brokers fee had been paid. Checking his account, the fee had been taken from his bank account, even though he had never heard of the company. The bank said they could do nothing as it had been a card transaction. We are trying to get a refund from Wentworth who are now asking for proof of I.D., i.e. photo licence, utility bill and also a current payslip to prove he is employed. Why on earth they would ask for this for a refund of a loan he never even requested beggars belief! Have written to them again today threatening legal proceedings, Financial Ombudsman, etc. Certainly won't send any of these documents - they seem to have enough information without giving them further personal information. As soon as people like these get this sort of information, they can say that a loan has been granted and where will that then lead?

PLEASE DON'T GO ANYWHERE NEAR THESE PEOPLE.

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  • 4 weeks later...

I made an application via Wentworth and it was then passed to a company called Ralph Marlon Loans who did offer me a loan with extortionate interestlink3.gif rates which I declined. I called consumer direct who gave me some direction on what to write in a letter, see below:

 

 

 

DO NOT IGNORE THIS NOTICE

Notice to Principal isNotice to Agent; Notice to Agent is Notice to Principal.

 

 

 

 

Loan Ref Number:

 

To whom it may concern.

 

I am writing to request afull refund of the broker fee of £139.90 that was taken from my debit card twice.It is my belief that during the original contact over the phone with Wentworth Direct Finance that there was misrepresentation when it came to loan application process, lending and approval criteria.

 

At the time I was toldthat I had met the lending criteria and that I had been approved for a loan when in fact this was not the case. Misrepresentation also took place in theliterature that you sent out in relation to the illustration of loan amount, amount repayable and the APR which was quoted at 22%, this again is not a true reflection.

 

It is my belief that onthe basis of the information given I parted with the £69.95 broker’s fee under false pretences, you then took the fee again on the 2nd March 2012 without authorisation. As such youare given 7 days to refund the fee in full.

 

In DEMANDING an upfront payment fortheir brokerage services Wentworth Finance act unlawfully: the licence issued to them by the Office of Fair Trading limits brokers to a nominal £5 sum foradministrative costs.I have reported this practice toconsumer Direct and will be raising a complaint with the FSA, Office of FairTrading and Trading Standards.

This was sent recorded delivery Saturday 3rd March.

I received a text this morning which reads: Your refund has been completed. Funds should reach your account within 5 working days.

Good luck.

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  • 3 weeks later...

Good morning, I've had the 69.95 broker fee taken from my account but havnt had a loan offer or any response from these people.This was two months ago now.Is it to late to ask for a refund? If not does anyone have an address or email address where I can ask for a refund?

Many thanks.

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Alternative answer, did you ever get a reply from Wentworth regarding a refund ?

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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  • 2 weeks later...

Hello I am new here so hope this looks ok.

 

This evening I received an email from Wentworth offering me a good deal on an unsecured personal loan. Being a tenant and also self employed is difficult for getting good rates and Wentworth appeared to offer a better deal than my current loan deal. I filled in a simple form on-line and got a reply back stating that my application was in process and should hear something in a few days.

 

I put the kettle on and before I even switched it on I received a phone call from an unknown Number. It was Wentworth.

 

I feel I must mention this as many posts on this site are from people who paid the broker fee then realised there error. Well it looks like they now have a new way of getting your details.

 

Firstly they ask for you name,address,date of birth . Then ask you to verify a UK bank account and ask for your 16 digit card number which after having they then tell you the name of your bank. Then comes the next part. They ask if you have read the terms and conditions and how you are under no obligation to take any loan they offer. They then ask for further verification and ask for your card exp date and 3 digit security number off the back. Something they don't need for verification only to process a payment. I declined this part as I felt they had no need for these details to which I was informed they could not process the application and still explained they only needed these details to verify that I lived in the UK.

 

Very bad practice from this Company I think.

 

Rick

 

Looks like they are trying to get card details by splitting the number collection inbetween conversations.

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Hello I am new here so hope this looks ok.

 

This evening I received an email from Wentworth offering me a good deal on an unsecured personal loan. Being a tenant and also self employed is difficult for getting good rates and Wentworth appeared to offer a better deal than my current loan deal. I filled in a simple form on-line and got a reply back stating that my application was in process and should hear something in a few days.

 

I put the kettle on and before I even switched it on I received a phone call from an unknown Number. It was Wentworth.

 

I feel I must mention this as many posts on this site are from people who paid the broker fee then realised there error. Well it looks like they now have a new way of getting your details.

 

Firstly they ask for you name,address,date of birth . Then ask you to verify a UK bank account and ask for your 16 digit card number which after having they then tell you the name of your bank. Then comes the next part. They ask if you have read the terms and conditions and how you are under no obligation to take any loan they offer. They then ask for further verification and ask for your card exp date and 3 digit security number off the back. Something they don't need for verification only to process a payment. I declined this part as I felt they had no need for these details to which I was informed they could not process the application and still explained they only needed these details to verify that I lived in the UK.

 

Very bad practice from this Company I think.

 

Rick

 

Looks like they are trying to get card details by splitting the number collection inbetween conversations.:x

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  • 3 weeks later...

these took a payment of £69.95 one week then under a different name took 49.99 two weeks later from a friends bank account have threatened them with financial ombudsman and no refund as of yet!!

Cabot Financial they came they didn't stay and they left rather quickly

 

Lloyds Tsb - bye bye

 

Lowell Financial - bye bye

 

:whoo::whoo::lol::lol:

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  • 3 weeks later...
  • 1 month later...

Sorry for being sceptical but as you are the first person I have ever come across who says they have received a loan from this [problem] company perhaps you would provide evidence of the process you had to go through to get this money and which company you received the funds from.

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