Thread: CHRISTINA vs BARLCAYCARD

Hi all..

Started my claim against Barclaycard recently and received (some of ) my statements today fast going Barclaycard lets hope your that fast in paying out

why is it they only send half the statements and not the other half EVERY ANNOYING


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Hi Christina

Are the statements that are missing from before may 2004? Barclaycard in their infinite wisdom have stored all statements from before this date on microfiche and claim that this is not a Relevant Filing System under the date protection act and so therefore dont have to supply them. If this is the case you'll have to end up making an estimate of what they have taken. Gumph on the microfiche argument is here http://www.consumeractiongroup.co.uk...che-gumph.html

skb

Hi funny that yes they are.... cheeky bleeders....
funny thing is they say on the bottom of the letter "all other statements will follow in due course" so wont hold my breath on that one
thanks

I doubt they'll ever arrive. I'd give them the 40 days then report them to the OFT. If you gunna estimate the amount make sure you dont underestimate, if anything overestimate and if they wanna dispute the amount there gunna have to cough up the statements
Happy Waiting....

hey good thinking bat man.... over two years it was £500 so do you think i should just times it by three

had all my husbands statements through on saturday with a letter saying they can only supply the last two years....

how many people have x 3 on the charges and is that the way to do it

The way people are going about this seems to vary from case to case so you can either spend the next few weeks trying to get your back statements (and as far as I know this is very unlikely to happen) or proceed with an estimate. Note you should still put a complaint into the OFT - think this is the form Data Protection Complaints – Information Commissioner’s Office (ICO)

The main purpose of the estimate is not to say 'this is what you owe me', rather its to say 'prove me wrong and give me the actual figures'.
They are not likely to give you more than your due so hopefully it will make them reveal the actual charges.

The general consensus seems to be to work out your average monthyl charge from the statements they have provided (500/24=20.8) and enter this average charge for each month into the spreadsheet (say the 10th of each month) in order to calculate the interest. This is OK so long your frequency of being charged has been fairly constant over the last 6 years, in my case for instance I know I was incurring lots more charges 4/5 years ago than I do now so will have to add more onto my total that an average would indicate. When you send your preliminary letter for payment explain that this is an estimate and state your reasons why
Think as long as you can explain logically where your figures have come from you shouldnt have a problem

Hi all,
got a pretty standard letter from Barclaycard yesterday saying were looking into it blah blah blah... how long roughly is it taking for them to settle or atleast make an offer

bump

well nothing in the post from barclaycard today apart from my statement with a charge on for £216.00 for copies of statements, once i'd finsished laughing i called them and they duely refunded it, lets hope they can refund my charges just as fast, but i'll not hold my breath just incase, on with the lba

how shocked was i this evening to find a copy of all six yrs statements on my doormat, they'd forgot to cancel my request for copies and have sent them anyway and i'm not being charged, lucky me hey

guys i wonder if u can help me... my husband has today received a letter from barclaycard refunding him £248.00 of the £1000 owed to him, is there a letter accepting this but saying we'll claim the rest of it, ive looked already but cant see anything
thanks
christina