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    • I can only speak from personal experience. But a similar thing happened to me. Seriously dented door.  I made the other insurance pay. They regarded it as a write off. Took the money, replaced the door. Never heard anything more about it.    Except clearly someone sold my details to claims company, because I got loads of calls in bad English for a few month's 
    • The incident was 03rd March 2024 - and that was the only letter that I have received from MET 15th April 2024 The charge I paid was at the Stansted Airport exit gate (No real relevance now - I thought this charge was for that!!).   Here is the content of email to them (Yes I know I said I was the driver !!!!) as said above -  I thought this charge was for that!! "Stansted Airport" Dear “To whom it may concern” My name is ??  PCN:  ?? Veh Reg: Date of Incident: 03rd March 2024 I have just received a parking charge final reminder letter, dated 10th April 2024 - for an overstay.  This is the first to my knowledge of any overstay. I am aware that I am out of the 28 days, I don’t mean to be rude, this feels like it is a scam My movements on this day in question are, I pulled into what looked like a service station on my way to pick my daughter and family up from Stansted airport. The reason for me pulling into this area was to use a toilet, so I found Starbucks, and when into there, after the above, I then purchased a coffee. After which I then continued with my journey to pick my daughter up. (however after I sent this email I remember that Starbucks was closed so I then I walked over to Macdonalds) There was no signs about parking or any tickets machines to explains about the parking rules. Once at Stansted, I entered and then paid on exit.  So Im not show where I overstayed my welcome.. With gratitude    
    • Just to enlarge on Dave's great rundown of your case under Penalty. In the oft quoted case often seen on PCNs,  viz PE v Beavis while to Judges said there was a case for claiming that £100 was a penalty, this was overruled in this case because PE had a legitimate interest in keeping the car park free for other motorists which outweighed the penalty. Here there is no legitimate interest since the premises were closed. Therefore the charge is a penalty and the case should be thrown out for that reason alone.   The Appeals dept need informing about what and what isn't a valid PCN. Dummies. You should also mention that you were unable to pay by Iphone as there was no internet connection and there was a long  queue to pay on a very busy day . There was no facility for us to pay from the time of our arrival only the time from when we paid at the machine so we felt that was a bit of a scam since we were not parked until we paid. On top of that we had two children to load and unload in the car which should be taken into account since Consideration periods and Grace periods are minimum time. If you weren't the driver and PoFA isn't compliant you are off scot free since only the driver is liable and they are saying it was you. 
    • Thank you dx. I consider myself well and truly told :) x Thank you dx. I consider myself well and truly told :) x
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Phillips Bailiffs and overpayment of housing benefit


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A number of years ago i was overpaid housing benefit. I didn't pay this back and the council sought county court judgement against me (£900 approx). They then pursued this through an attachment of earnings (which was consolidated as I had others also), I was paying this back at a rate set by the judge until February this year when I lost my job. The judge asked me to supply details of my income and expenditure and basically "suspended" the AOE.

 

I received a letter from Phillips a couple of weeks ago informing me that they were seeking to clear the debt. I put this to one side and forgot all about it. Another letter has dropped through my door today basically saying that as I have ignored them they are looking at taking the debt back in full within 7 days or if not they will be sending bailiffs to me.

 

What can I do? I presumed that the judge's word would have been final. If a judge rules I cannot afford to pay it then surely that should be good enough???? Confused!! Advice needed!

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Hi welcome to cag:

 

Do you know exactly how much of the debt remains owed to the Council in relation to the actual ccj?

What is the wording of the DJ order, it may be he has stayed the AOE not merely suspended it.

 

 

Send Phillips and the Council a copy of the DJ order suspending AOE. and if applicable draw their attention to the following:

 

The national standards of Enforcement agents 2002

NATIONAL STANDARDS FOR ENFORCEMENT AGENTS MAY 2002

 

Those who might be potentially vulnerable include:

  • the elderly;
  • people with a disability;
  • the seriously ill;
  • the recently bereaved;
  • single parent families;
  • pregnant women;
  • unemployed people; and,
  • those who have obvious difficulty in understanding, speaking or reading English

WD

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It didn't say suspended you're right - I can't think off the top of my head what it said but it said "it's been xxxxx with liberty to restore". Don't you just love it when your mind goes blank lol!

 

I can't remember how much the original debt was but it was around that so not sure they've added charges.

 

My confusion is that the council opted for a CCJ and then an AOE and now cos the judge has said we cannot afford to pay they've gone to bailiffs.

 

If they turn up won't be gettin in but would still like to know if they're allowed to do it!

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Unless they have returned to Court to resore the order they cannot pass it to bailiffs .....if you have not received notice to a hearing to that end then I suggest you use the CCJ reference number and contact the Court to see if the Council have actually followed procedure.

 

WD

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This is the letter:-

 

PRE-ENFORCEMENT NOTICE

 

You have failed to make suitable repayment arrangements concerning overpayment of housing benefits to yourself which remains outstanding. Therefore you have left us no option but to carry out full recovery procedures in which you may incur additional charges of no less than £45.

 

Our recovery agents have now been granted approval to attend your premises without any further warning to commence recovery procedures.

 

You must make the IMMEDIATE FULL PAYMENT of all of the outstanding amounts (as shown above) to prevent this action commencing.

 

YOU HAVE 7 DAYS FROM THE DATE STATED IN THIS NOTICE TO PAY ALL OUTSTANDING AMOUNTS IN FULL.

 

I haven't received any further notification from the court and at a rough guess the CCJ was granted around 3/4 years ago. The overpayment was from me not declaring maternity allowance as a change in circumstances and was interviewed under caution at 36 weeks pregnant in Dec 2005.

 

So do you think that they are simply working in a debt collector capacity in this instance as opposed to bailiffs? I am confused as my partner has had dealings with Phillips for a court fine as bailiffs and they were horrendous.

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Right......I have emailed them explaining my situation and asking them to clarify in what capacity they are collecting this debt; whether they are acting as bailiffs or debt collection agents as if they are collecting as bailiffs I haven't received notification from the court.

 

Not sure if that was the right thing to do but at least they can't say i'm ignoring them lol

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In the CAG library is a letter for Doorstep Collectors, send them that. No matter what happens they cannot attend as Bailiffs. As a guide to what happens read through this:

1 - you owe someone some cash and either refuse or cannot afford to pay

2 - creditor takes you to Court and wins

3 - Judge orders you pay even at a low rate or in your case via AoE

4 - for whatever reason payment by you fails

5 - Creditor can either pass remaining to Debt Collector or go back to Court for further enforcement

6 - one way of enforcement is to ask for Warrant of Execution - cost £100 added to Debt

7 - if WoE is granted this is for the County Court Bailiffto attend and he writes first anyway

8 - a private Bailiff such as Phillips cannot collect on civil debts

So I bet the headed paper from Phillips says Bailiffs and Debt Collectors and they will be very economical with the actual powers they do have.

 

PT

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They have emailed back and confirmed that they are acting as debt collectors. They have asked me to submit an offer of payment and they will go to WMDC for their "approval".

 

Cheers guys for your help - much appreciated! Very, very sneaky oh Phillips using their bailiff guise though me thinks!

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They have emailed back and confirmed that they are acting as debt collectors. They have asked me to submit an offer of payment and they will go to WMDC for their "approval".

 

Cheers guys for your help - much appreciated! Very, very sneaky oh Phillips using their bailiff guise though me thinks!

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If the Order you have is the current offering then you should remind the Council of this by sending them a copy. If they want to take it any further then they need to go back to Court for another Hearing but if your circumstances are still the same then they are just wasting taxpayers money.

 

PT

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